Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Sign up for free
Menu
Search
Features
All features
Private URLs
Password Protection
Custom URLS
Scheduled publishing
Remove Branding
Restrict embedding
Deck Collections
Notes
Features
All features
Private URLs
Password Protection
Custom URLS
Scheduled publishing
Remove Branding
Restrict embedding
Deck Collections
Notes
Explore
Featured decks
Featured speakers
Programming
Technology
Storyboards
Explore
Featured decks
Featured speakers
Programming
Technology
Storyboards
Pricing
Search
Sign in
Sign up for free
What I do when I meet and talk with customers
Search
Sponsored
·
SiteGround - Reliable hosting with speed, security, and support you can count on.
→
Meiko Hori
January 23, 2025
Technology
63
0
Share
Embed
Copy iframe code
Copy JS code
Copy link
Start on current slide
What I do when I meet and talk with customers
Meiko Hori
January 23, 2025
More Decks by Meiko Hori
See All by Meiko Hori
Ops Guidesから読み解くインシデントレスポンスにおけるカスタマーリエゾンの役割
meih
0
150
Chaos Night #1 複雑なシステムへようこそ
meih
0
390
中の人が語るテスト自動化SaaSのCS - カスタマーサポート、そしてサクセスへ - STAC 2020
meih
1
3.7k
Other Decks in Technology
See All in Technology
GoにおけるFFIのこれまでとこれから
goccy
5
2.6k
SREは、MCPとAutopilotをこう使え!
kazumax55
1
140
omasushiというライブラリを作った
polidog
PRO
0
220
日経電子版を支えていく Kasane Design System/fec_fukuoka
nikkei_engineer_recruiting
0
1.2k
Sigmaで作る業務アプリ
kazushiro_honma
0
130
OpenTelemetryのメトリクスをCloudWatchに送ってPromQLで見てみた
ota1022
0
140
Omarchy Quattro の日本語設定周り
simosako
2
170
AIオーケストレーションを活用した 開発ワークフローの設計と実践
bqnq
0
170
アプリをもっと"iOSアプリっぽく"する小さな工夫 / Small Touches That Make Your App Feel More Like an iOS App
matsuji
1
780
Minecraft JavaのMODをSwiftで作る
1mash0
0
140
20260912_スクラムにジェネラリストは必要か
ryugen04
0
390
AIネイティブプロダクトで顧客価値を最大化するプロダクトエンジニアとFDEの協働
righttouch
PRO
0
270
Featured
See All Featured
Typedesign – Prime Four
hannesfritz
42
3.2k
Save Time (by Creating Custom Rails Generators)
garrettdimon
PRO
32
4.7k
SEO Brein meetup: CTRL+C is not how to scale international SEO
lindahogenes
1
2.9k
職位にかかわらず全員がリーダーシップを発揮するチーム作り / Building a team where everyone can demonstrate leadership regardless of position
madoxten
69
65k
I Don’t Have Time: Getting Over the Fear to Launch Your Podcast
jcasabona
35
2.8k
Between Models and Reality
mayunak
4
450
Being A Developer After 40
akosma
91
590k
Paper Plane
katiecoart
PRO
3
53k
So, you think you're a good person
axbom
PRO
2
2.2k
Tips & Tricks on How to Get Your First Job In Tech
honzajavorek
1
730
Believing is Seeing
oripsolob
1
220
30 Presentation Tips
portentint
PRO
1
390
Transcript
What I do when I meet and talk with customers
by Meiko
Meeting with customers may make you nervous, but it’s a
great opportunity to learn
Don’t be afraid to ask for more information
Listen to them, and they may listen to you
You are not following our best practice, our recommendations are…
How did you design your scenario? What is the most critical path? Can we see you operate the app? We know this scenario is already long, but actually our test case is longer… Alright, what workflows do you have? Search? Reservation? Cancellation?
Feeling the pressure? So are they
Show your joy, and you can inspire them
Thank you 🫶