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What I do when I meet and talk with customers

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Avatar for Meiko Hori Meiko Hori
January 23, 2025
Technology
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What I do when I meet and talk with customers

Avatar for Meiko Hori

Meiko Hori

January 23, 2025
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Transcript

  1. What I do when I meet and talk with customers

    by Meiko

  2. Meeting with customers may make you nervous, but it’s a

    great opportunity to learn

  3. Don’t be afraid to ask for more information

  4. Listen to them, and they may listen to you

  5. You are not following our best practice, our recommendations are…

    How did you design your scenario? What is the most critical path? Can we see you operate the app? We know this scenario is already long, but actually our test case is longer… Alright, what workflows do you have? Search? Reservation? Cancellation?

  6. Feeling the pressure? So are they

  7. Show your joy, and you can inspire them

  8. Thank you 🫶