Upgrade to PRO for Only $50/Year—Limited-Time Offer! 🔥
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
What I do when I meet and talk with customers
Search
Meiko Hori
January 23, 2025
Technology
0
45
What I do when I meet and talk with customers
Meiko Hori
January 23, 2025
Tweet
Share
More Decks by Meiko Hori
See All by Meiko Hori
Ops Guidesから読み解くインシデントレスポンスにおけるカスタマーリエゾンの役割
meih
0
100
Chaos Night #1 複雑なシステムへようこそ
meih
0
370
中の人が語るテスト自動化SaaSのCS - カスタマーサポート、そしてサクセスへ - STAC 2020
meih
1
3.6k
Other Decks in Technology
See All in Technology
CARTAのAI CoE が挑む「事業を進化させる AI エンジニアリング」 / carta ai coe evolution business ai engineering
carta_engineering
0
1.9k
AlmaLinux + KVM + Cockpit で始めるお手軽仮想化基盤 ~ 開発環境などでの利用を想定して ~
koedoyoshida
0
110
打 造 A I 驅 動 的 G i t H u b ⾃ 動 化 ⼯ 作 流 程
appleboy
0
360
Jakarta Agentic AI Specification - Status and Future
reza_rahman
0
110
Microsoft Agent 365 についてゆっくりじっくり理解する!
skmkzyk
0
380
まだ間に合う! Agentic AI on AWSの現在地をやさしく一挙おさらい
minorun365
12
560
Lessons from Migrating to OpenSearch: Shard Design, Log Ingestion, and UI Decisions
sansantech
PRO
1
150
re:Invent2025 コンテナ系アップデート振り返り(+CloudWatchログのアップデート紹介)
masukawa
0
390
Fashion×AI「似合う」を届けるためのWEARのAI戦略
zozotech
PRO
2
860
AI時代の新規LLMプロダクト開発: Findy Insightsを3ヶ月で立ち上げた舞台裏と振り返り
dakuon
0
210
Strands AgentsとNova 2 SonicでS2Sを実践してみた
yama3133
0
260
GitHub Copilotを使いこなす 実例に学ぶAIコーディング活用術
74th
3
3.5k
Featured
See All Featured
The Psychology of Web Performance [Beyond Tellerrand 2023]
tammyeverts
49
3.2k
個人開発の失敗を避けるイケてる考え方 / tips for indie hackers
panda_program
122
21k
Optimizing for Happiness
mojombo
379
70k
Stop Working from a Prison Cell
hatefulcrawdad
273
21k
The Language of Interfaces
destraynor
162
25k
A better future with KSS
kneath
240
18k
Done Done
chrislema
186
16k
Testing 201, or: Great Expectations
jmmastey
46
7.8k
How to Think Like a Performance Engineer
csswizardry
28
2.4k
The Straight Up "How To Draw Better" Workshop
denniskardys
239
140k
How Fast Is Fast Enough? [PerfNow 2025]
tammyeverts
3
390
Navigating Team Friction
lara
191
16k
Transcript
What I do when I meet and talk with customers
by Meiko
Meeting with customers may make you nervous, but it’s a
great opportunity to learn
Don’t be afraid to ask for more information
Listen to them, and they may listen to you
You are not following our best practice, our recommendations are…
How did you design your scenario? What is the most critical path? Can we see you operate the app? We know this scenario is already long, but actually our test case is longer… Alright, what workflows do you have? Search? Reservation? Cancellation?
Feeling the pressure? So are they
Show your joy, and you can inspire them
Thank you 🫶