Think about the customer’s query (Demographics, Product/Service, Location/GEO, Customer Preferences)
Build your content for natural language conversations
Provide direct answers to user questions (FAQ, People also ask, etc.)
Ensure consistent content across all directories
Refresh local content frequently
Make reviews part of the customer experience (QR codes, staff incentives, post-experience surveys, business cards etc.)
Scale your reviews with AI - sprinkling a human touch
Tie each CTA to local attributes — not generic “Contact us”
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