Day Of Jenkins 2017. Dealing with agent connectivity issues (Simplified)

Dark side of Jenkins. Troubleshooting Remoting issues* Oleg Nenashev CloudBees,
Inc. Day of Jenkins Oslo, June 01, 2017 * Hardcore Light Edition. More: http://bit.ly/day-of-jenkins-remoting-hardcore

@oleg_nenashev, #DayOfJenkins - 2017 © 2017 CloudBees, Inc. All Rights
Reserved. 2 About me @oleg_nenashev oleg-nenashev LibreCores project St. Petersburg Polytechnic University Jenkins meetups Google Summer of Code

Reserved. 3 Oleg’s “Hall of Shame”(c) • Jenkins Core • Windows Service Wrapper • Plugins • Remoting

Reserved. 4 About you

Reserved. 5 Have you seen THIS?

Reserved. 6 Or THIS?

Reserved. 7 • Distributed builds – success factor of Hudson/Jenkins • Remoting – engine under the hood of Jenkins • Agents (FKA “slaves”) are powered by Remoting • In-house implementation What is Remoting?

Reserved. 8 üHOW DO AGENTS WORK? üWHAT TO DO IF THEY DO NOT? Agenda Disclaimer: • The presentation represents the speaker’s personal opinion • My opinion may differ from official position of CloudBees or Jenkins Community • Jenkins “agent” and “slave” terms are equivalent

Reserved. 9 •Remoting Introduction •Jenkins & Remoting troubleshooting 101 •Improving remoting: low-hanging fruits •What’s HOT in Remoting? Goals

Reserved. 10 •Advanced Remoting troubleshooting •Common remoting issues •Platform specifics (Windows, AIX, Docker, etc.) •Code dive No Goals

Reserved. 11 Want this sticker? Ask questions!

Reserved. 12 Remoting. What does it do? Agent executable (slave.jar) Master communication protocols Classloading Remote I/O Streams Monitoring of agents

Reserved. 13 Oleg &vs. Remoting • Dealing with Remoting since 2008 • Maintained own fork at Synopsys • Became Remoting maintainer at CloudBees • Maintain Remoting during working hours • Deal with support escalations

Reserved. 14 Does Jenkins run builds on agents?

Reserved. 15 Does Jenkins run builds on agents?

Reserved. 16 Build in Jenkins Master Agent RPC calls System calls RemoteInputStream/ RemoteOutputStream Missing classes Running build - Context

Reserved. 17 Remoting Usage in Jenkins • Master ó Agents • Master ó CLI (Deprecated) • https://jenkins.io/blog/2017/04/11/new-cli/ • Agent ó Maven in Maven Project Plugin • via Maven Interceptors • CloudBees Jenkins Enterprise: • Client master ó CloudBees Jenkins Operations Center

Reserved. 18 Remoting protocols • JNLP1 – deprecated protocol • JNLP2 – NIO, no encryption • JNLP3 – no NIO, encrypted, unstable • JNLP4 – NIO, encrypted via TLS • CLI1 – no encryption • CLI2 – encrypted Agents & Maven Project Plugin Jenkins CLI (deprecated remoting mode)

Reserved. 19 Protocol configuration (2.19.1+)

Reserved. 20 Recommended configuration (Jenkins 2.46.2+) • JNLP1 – deprecated protocol • JNLP2 – NIO, no encryption • JNLP3 – no NIO, encrypted, unstable • JNLP4 – NIO, encrypted via TLS, stable • CLI1 – no encryption • CLI2 – encrypted

Reserved. 21 Why JNLP4? • Poor diagnosability when issue happens All • Known issues in connection management • RejectedExecutionEx in ExecutorService kills ALL connections (.../remoting/pull/156 ) JNLP1/JNLP2 • Does not “just work”… • Errata: .../remoting/blob/master/docs/protocols.md - jnlp3-connect-errata JNLP3 • No big ones so far… • Jenkins 2.27+ JNLP4

Reserved. 22 JNLP-agent Master JVM Agent JVM HTTP/HTTPS /tcpAgentListener remoting.jar jenkins.war JNLP-protocol • Docker: jenkinsci/jnlp-slave • Swarm Plugin: bundled remoting.jar

Reserved. 23 SSH-agent Master JVM Agent JVM SSH Server jenkins.war STDOUT/STDERR • SSH Slaves Plugin • CloudBees NIO SSH Slaves Plugin • Docker: jenkinsci/ssh-slave SSH-connect SSH JRE/JDK remoting.jar settings • Remoting auto-update from master

Remoting does not work. What to do?

Reserved. 25 My Top-5 of Remoting Issues Depends on TCP Runaway processes in Windows Outdated Remoting No logging by-default Traffic prioritization

Reserved. 26 •Networking issues in a custom protocol •Diagnosability is not perfect Remoting issues are tough!

Reserved. 27 •Jenkins community •Colleagues •Commercial support Lifehack: Asking for help is fine

Reserved. 28 •Jenkins community •Colleagues •Commercial support Lifehack: Asking for help is fine

Reserved. 29 Dealing with Remoting issues Check your setup Check Release notes Ask for Help Submit issue to the bugtracker

Reserved. 30 Dealing with Remoting issues Check your setup • Jenkins versions, Remoting versions, Java versions Check Release notes Ask for Help Submit issue to the bugtracker

Reserved. 31 •Remoting versioning is independent •Remoting version on agent side may differ Remoting version != Jenkins version

Reserved. 32 Remoting Versions • Update to the version on master SSH agents • No auto-update till Jenkins 2.50 Windows Service agents • No auto-update JNLP agents • No bugfixes • No new protocols (e.g. JNLP4) • Worse diagnosability • Potential compatibility issues OOTB:

Reserved. 33 How to check the Remoting version? • System Information on the agent page • Version Column Plugin: https://plugins.jenkins.io/versioncolumn

Reserved. 34 Java versions • Jenkins needs some native libs • IBM Java has known compat issues Vendor • Do NOT use 32-bit Java on 64bit Windows • https://github.com/kohsuke/winp#platform-support • 32-bit Java is bundled in Jenkins Windows Installers L Target platform • Jenkins’ Java requirements apply to agents as well • Otherwise – Undefined behavior Version

Reserved. 35 How to monitor Java versions? • Version Column Plugin again! • Since: 2.0-beta-1 (Experimental update center)

Reserved. 36 Configuring Java monitors ${JENKINS_URL}/computer/configure Built-in strategies: • Agent JVM version is greater or equal than the Master’s supported one (default) • Agent JVM major.minor version is equal to the Master one (paranoid) • Agent JVM whose is exactly equal to the Master one (paranoid++)

Reserved. 37 Dealing with Remoting issues Check your setup Check Release notes Ask for Help Submit issue to the bugrtacker

Reserved. 38 https://jenkins.io/changelog/

Reserved. 39 https://github.com/jenkinsci/remoting/blob/master/CHANGELOG.md

Reserved. 40 Dealing with Remoting issues Check your setup • Remoting versions, Java versions Check Release notes • Search by stacktraces works well Ask for Help • jenkinsci-users, IRC, StackOverflow, etc. Submit issue to the bugtracker • And work with reviewers

Reserved. 41 •https://jenkins.io/mailing-lists/ •https://jenkins.io/chat/ •https://stackoverflow.com/questions/tagged/jenkins Community contacts

Reserved. 42 https://stackoverflow.com/questions/tagged/jenkins

Reserved. 43 Dealing with Remoting issues Check your setup • Remoting versions, Java versions Check Release notes • Search by stacktraces works well Ask for Help • jenkinsci-users, IRC, StackOverflow, etc. Submit issue to the bugtracker • And work with reviewers

Reserved. 44 •It is a bugtracker •You should be prepared •Guide: http://bit.ly/jenkins-reporting-issues Jenkins JIRA is NOT a support site

Reserved. 45 https://issues.jenkins-ci.org

Reserved. 46 •Project: JENKINS •(!) SECURITY for security issues •Component: “remoting” •Not sure? Use “_unsorted” Remoting issues

Reserved. 47 Submitting JIRA issues. What do we need? Core version Logs ? Stackdumps Remoting version Logs ? Stackdumps Master Agent

Reserved. 48 Support Core Plugin

Reserved. 49 When the Agent fails… Core version Logs ? Stackdumps Remoting version Logs ? Stackdumps Master Agent

Reserved. 50 Problem: No logging by default • No logging SSH agents • Logging with logrotate • Collected by Support Core when agent is online Windows Service agents • No logging JNLP agents OOTB:

Reserved. 51 Enabling logging in SSH/JNLP agents • Tee STDOUT/STDERR to a file • No Logrotate Support GOOD – “-slaveLog” parameter • Shell-dependent • SSH agents – patch command suffix BAD – STDOUT/STDERR redirect • NOT Documented as well • Some logs go to STDOUT/STDERR NOT UGLY – JUL property file

What can you do?

Reserved. 53 What to do NOW? • 2.46+ for Remoting patches • For Windows – LTS 2.60.1+ Keep Jenkins up to date • JNLP agents need to be configured • Logging by default – coming soon Setup agent logging • Adjust network settings • Optimize Remoting throughput Work on infrastructure

Reserved. 54 Dealing with network TCP Retransmission timeout • *nix: https://unix.stackexchange.com/questions/210367/changing- the-tcp-rto-value-in-linux • Windows: https://support.microsoft.com/en-us/help/170359/how-to- modify-the-tcp-ip-maximum-retransmission-time-out Network configuration • External monitoring • Independent management- and storage-networks Reducing [peak] throughput

Reserved. 55 Reducing Remoting network throughput Master Node Access from UI Storage • Temporary Data • Logs • Artifacts

Reserved. 56 Reducing Remoting network throughput Less console logging Persisted JAR cache, esp. in Cloud Nodes External Artifact publishers Pipeline: Local WS instead of stash/unstash Low Hanging Fruits

Reserved. 57 Stash() replacement. External Workspace Manager https://github.com/jenkinsci/external-workspace-manager-plugin

Reserved. 58 Example https://github.com/jenkinsci/external-workspace-manager-plugin

Reserved. 59 What’s next? • Better Diagnosability • Better Stability

Reserved. 60 Ongoing changes • Windows services • Work directories in Remoting (JENKINS-44108) • Logging on agents by default (JENKINS-39369) • Documentation •https://github.com/jenkinsci/remoting/

Reserved. 61 Windows - New Service Wrapper • Jenkins 2.50+ • For new agents… •Remoting auto-update on agent side •Runaway Process Killer • Update is required •http://bit.ly/jenkins-winsw2-upgrade https://github.com/kohsuke/winsw/

Reserved. 62 Work Directories (JENKINS-44108) • Logging by default • Independent JAR Cache • Workspace status checks

Reserved. 63 Work Directories (JENKINS-44108) Long adoption… ETA: September LTS

Reserved. 64 What’s next?

Reserved. 65 Moonshots Remoting • TCP-robust Remoting? • Autoupdate of ALL JNLP agents? (JENKINS-44099) • Update of Remoting in Master without the core upgrade? Traffic optimization • External logging • Pluggable storage

Reserved. 66 Takeaways Jenkins 2 is not just about Pipelines • Keep updating! Remoting – risk factor in Jenkins • INFRA issues - frequent root cause • You need to design large-scale instances • Remoting can be stabilized Asking for help is fine Contributing is not just about code • Share your experience

Reserved. 67 Links • Remoting • Docs: https://github.com/jenkinsci/remoting • Knowledge Base: https://go.cloudbees.com • Changelog: http://bit.ly/remoting-changelog • Windows services: • https://github.com/kohsuke/winsw/

Reserved. 68 Thank you! Contacts: E-mail: [email protected] GitHub: oleg-nenashev Twitter: @oleg_nenashev

Reserved. 69 Examples (I have slides!): • My agent hangs and does nothing • I run agents on Windows. Any extra features there? • I see “channel is already closed” in logs. What to do? Contacts: E-mail: [email protected] GitHub: oleg-nenashev Twitter: @oleg_nenashev

Thank you! THE END

Day Of Jenkins 2017. Dealing with agent connectivity issues (Simplified)

Day Of Jenkins 2017. Dealing with agent connectivity issues (Simplified)

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