Plugging in your Bot - An extensible bot framework for Drupal 8

Presentation at DrupalCon 2017 Baltimore

Transcript

1. Plugging in your Bot An extensible bot framework for Drupal 8
2. Who we are & @rfsbsb @ezufelt
3. We build the right thing, fast. @myplanetHQ
4. PREMISES • This talk is not about AI • This talk is about chatbots, Drupal and the end user • This talk is also about extending Drupal with plugins
5. WHAT ARE WE GOING TO COVER? • Chatbot overview • Common use cases for chatbots • Current state of chatbots and Drupal • Our implementation • Demos • Future for chatbots and Drupal
6. What are chatbots?
7. A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface. “ Chatbot Magazine
8. Common use cases
9. EXAMPLES OF CHATBOTS • Weather/forecast (HiPoncho Facebook bot) • Survey (Surveybot) • Todo list (Todobot) • News (CNN Facebook bot) • Catalog/buying options (Nordstrom bot) • Just chat (Xiaoice)
10. Chatbots and Drupal
11. CHATBOTS AND DRUPAL • Bot • AIML Parser • Facebook Messenger Bot
12. Enter the Chatbot module
13. THE CHATBOT MODULE • Drupal 8 • Forked from Whitehouse’s Facebook Messenger Bot module • It’s extensible through the Plugin API • Comes with 2 plugins: Facebook and Slack
14. COMPONENTS OF A CHATBOT • Message Type • Messages • Steps • Workflows
15. Message Types Buttons Text Image Decision Video
16. Step
17. Workflow
18. DEMO
19. EXTENDING THE CHATBOT MODULE • You will implement a plugin using Plugin API • Your message types • The service (i.e how to talk to your chat provider) • The workflow
20. A CHATBOT PLUGIN EXAMPLE /** * Facebook Chatbot implementation. * * @ChatbotPlugin( * id = "chatbot_facebook", * title = @Translation("Facebook Chatbot") * ) */ class ChatbotFacebook extends ChatbotPluginBase implements ChatbotPluginInterface { … public function challenge() { return $this->service->challenge(); } public function parsePostData(Request $request) { return $request->getContent(); } }
21. DEMO II
22. FUTURE IMPROVEMENTS • There’s room for code refactoring • Add new message types • Integration to AI services (Amazon Lex / IBM Watson / Microsoft Luis / wit.ai / api.ai)
23. #drupalsprints Friday, April 28, 2017 Mentored Core Sprint
 9:00am-12:00pm
 Room:301-303 General Sprints
 9:00am-6:00pm
 Room:309-310
24. THANK YOU! WHAT DID YOU THINK? Locate this session at the DrupalCon Baltimore website: http://baltimore2017.drupal.org/schedule Take the survey https://www.surveymonkey.com/r/ drupalconbaltimore https://goo.gl/9s1OiM