Plugging in your Bot - An extensible bot framework for Drupal 8

Presentation at DrupalCon 2017 Baltimore

Transcript

1. Plugging in your Bot
   An extensible bot framework for Drupal 8
   

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2. Who we are
   &
   @rfsbsb
   @ezufelt
   

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3. We build the right thing, fast.
   @myplanetHQ
   

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4. PREMISES
   • This talk is not about AI
   • This talk is about chatbots, Drupal and the end user
   • This talk is also about extending Drupal with plugins
   

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5. WHAT ARE WE GOING TO COVER?
   • Chatbot overview
   • Common use cases for chatbots
   • Current state of chatbots and Drupal
   • Our implementation
   • Demos
   • Future for chatbots and Drupal
   

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6. What are chatbots?
   

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7. A chatbot is a service, powered
   by rules and sometimes artificial
   intelligence, that you interact
   with via a chat interface.
   “
   Chatbot Magazine
   

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8. Common use cases
   

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9. EXAMPLES OF CHATBOTS
   • Weather/forecast (HiPoncho Facebook bot)
   • Survey (Surveybot)
   • Todo list (Todobot)
   • News (CNN Facebook bot)
   • Catalog/buying options (Nordstrom bot)
   • Just chat (Xiaoice)
   

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10. Chatbots and Drupal
    

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11. CHATBOTS AND DRUPAL
    • Bot
    • AIML Parser
    • Facebook Messenger Bot
    

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12. Enter the Chatbot module
    

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13. THE CHATBOT MODULE
    • Drupal 8
    • Forked from Whitehouse’s Facebook Messenger Bot module
    • It’s extensible through the Plugin API
    • Comes with 2 plugins: Facebook and Slack
    

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14. COMPONENTS OF A CHATBOT
    • Message Type
    • Messages
    • Steps
    • Workflows
    

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15. Message Types
    Buttons
    Text
    Image
    Decision
    Video
    

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16. Step
    

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17. Workflow
    

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18. DEMO
    

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19. EXTENDING THE CHATBOT MODULE
    • You will implement a plugin using Plugin API
    • Your message types
    • The service (i.e how to talk to your chat
    provider)
    • The workflow
    

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20. A CHATBOT PLUGIN EXAMPLE
    /**
    * Facebook Chatbot implementation.
    *
    * @ChatbotPlugin(
    * id = "chatbot_facebook",
    * title = @Translation("Facebook Chatbot")
    * )
    */
    class ChatbotFacebook extends ChatbotPluginBase implements ChatbotPluginInterface {
    …
    public function challenge() {
    return $this->service->challenge();
    }
    public function parsePostData(Request $request) {
    return $request->getContent();
    }
    }
    

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21. DEMO II
    

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22. FUTURE IMPROVEMENTS
    • There’s room for code refactoring
    • Add new message types
    • Integration to AI services (Amazon Lex / IBM Watson / Microsoft Luis / wit.ai / api.ai)
    

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23. #drupalsprints
    Friday, April 28, 2017
    Mentored Core Sprint

    9:00am-12:00pm

    Room:301-303
    General Sprints

    9:00am-6:00pm

    Room:309-310
    

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24. THANK YOU!
    WHAT DID
    YOU THINK?
    Locate this session at the
    DrupalCon Baltimore website:
    http://baltimore2017.drupal.org/schedule
    Take the survey
    https://www.surveymonkey.com/r/
    drupalconbaltimore
    https://goo.gl/9s1OiM
    

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