The implementation of multi-vendor E-commerce site in Cambodia (case study Prowow web application)

Presentation for TICC conference.
Demo of website: https://vimeo.com/341307570

Transcript

1. Presented by: Mr. Sambat Lim Advisor: Dr. Athitaya Nitchot
2. Introduction
3. • Population 16 Millions (2019)
4. • Internet can access everywhere • Internet is cheap can be accessed by everyone
5. • Internet can access everywhere • Internet is cheap can be accessed by everyone
6. • 31 out of 35 people spent more than 5 hours per day using internet • 7 out of 35 people never buy and sell product online
7. • Don’t trust the online store • Don’t trust the picture of the online product 7 out of 35 Never buy and sell online product
8. Hypotheses • The trustworthy and simplicity could motivate users to make the purchase in the website • The trustworthy and simplicity could motivate users to sell in the website
9. Research objectives
10. Objectives • To make the clear and easy to use order and product management • To apply the QR code on delivery to make the deliver process more truth worthy and convenient • To implement the proof of payment concept in web application to make the payment more convenient • To enable the user to report product in the website
11. Literature review
12. Feature comparison of existed web applications to Prowow Mypshar Khmer24 Prowow Add product to sell yes yes yes Delete/edit product yes yes yes Buy product within the site yes Not sure yes Product/order management dashboard Not sure Not sure yes QR code on delivery No No yes Take serious action on reported product Not sure Not sure yes Proof of payment by sending receipt Not sure Not sure yes
13. Research methodology
14. Non-logged in Users Sitemap
15. Logged in Users Sitemap
16. Shop Owners Sitemap
17. Admin Sitemap
18. Questionnaire • Cambodian users • After usage of web application • Have and have not bought online product • Have sold online product Target group
19. Result and discussion
20. • 35 cambodians participants • 25 cambodians buyer • 5 cambodians seller Photos of participants
21. Table of satisfaction survey, buyer
22. Table of satisfaction survey, seller
23. Feedback
24. Feedback
25. Finding of buyer • Verify code on delivery(QR code feature) could help the web application more trustful • Order management could help buyer to keep track on their order and make the site more trustful • Being able to report product could help the site more trustful • Proof of payment by sending receipt is very convenient
26. Finding of seller • QR code on delivery make the delivery process more convenient • Shop management is very simple and easy to use • Order management is very convenient to keep track on order
27. Result • The trustworthy and simplicity could motivate users to make the purchase in the website • The trustworthy and simplicity could motivate users to sell in the website
28. Future development • various kinds of product categories could also attract the customer to come to the site • Various kinds of payment gateway are also convenient for buyer • Product gallery bring more interest to the product • Ranking and comment system could make the site more truthful.
29. Thank you