Role of Team structures in DevOps Transformation Journey (Ignite version)

Conway’s Law says that “Organizations which design systems, are constrained to produce designs which are copies of the communication structures of these organizations”. The communication structures are heavily influenced by how the teams are structured and whether they can create a culture of shared responsibility.

In this presentation, Adarsh Shah will talk about various team structures and how DevOps culture prospers in those structures. He will explain when and why these team structures can be beneficial and what are the various paths that he have seen organizations take during the DevOps transformation journey from Dev & Ops silo to one of these team structures & their pros & cons.

Transcript

1. Role of Team Structures in
   DevOps Transformation Journey
   Adarsh Shah
   Technology Leader, Coach, Hands-on Architect
   Independent Consultant
   @shahadarsh 

   shahadarsh.com
   

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2. @shahadarsh
   Common team structures
   Dev & Ops
   collaboration
   Collaboration
   Dev Ops
   Dev SRE
   HandOff - Meets
   Standards?
   Site Reliability
   Engineering
   Dev
   Cross-functional
   team
   Platform
   Engineering team
   Platform
   Platform
   Api driven
   App Dev 1
   Ops
   App Dev 2
   Customers
   Self-service pipelines
   Monitoring tools
   Analytics
   Infra provisioning
   Container platform
   

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3. @shahadarsh
   Conway’s law
   “Organizations which design systems, are constrained
   to produce designs which are copies of the
   communication structures of these organizations”
   - Melvin Conway
   

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4. @shahadarsh
   Dev Ops
   #0 - Dev & Ops silo
   Software
   Deployment
   App & infra
   monitoring
   Respond to
   Outages
   Change Control
   Backup & DR
   IT buying
   Infra provisioning
   Software
   Development
   

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5. @shahadarsh
   Dev & Ops silo - Issues
   • Communication barriers
   • Project focused instead of Product
   • Waste during “hand-off”
   • Increased feature lead time
   

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6. @shahadarsh
   Collaboration
   Dev Ops
   Infra monitoring
   Respond to
   Outages
   Change Control
   Backup & DR
   IT buying
   Infra provisioning
   App monitoring
   Infra provisioning
   Software
   deployment
   Software
   Development
   #1 - Dev & Ops collaboration
   

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7. @shahadarsh
   Dev Ops
   Infra monitoring
   Respond to
   Outages
   Change Control
   Backup & DR
   IT buying
   Infra provisioning
   Software
   Development
   Software
   Development
   Application
   monitoring
   Infra provisioning
   Dev & Ops collaboration
   

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8. @shahadarsh
   Advantages
   • Improved communication & collaboration
   • Reduced feature lead time
   • Software stability and quality
   For this to work
   • Dev and Ops - Shared vision
   • Organizational maturity
   Dev & Ops collaboration
   

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9. @shahadarsh
   Product
   team
   #2 - Cross-functional team
   Software
   Deployment
   App & infra
   monitoring
   Respond to
   Outages
   Change Control
   Software
   Development
   Backup & DR
   IT buying
   Infra provisioning
   

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10. @shahadarsh
    Why Cross functional?
    • Promotes product thinking
    • Empowers teams
    • Reduces feature lead time
    

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11. @shahadarsh
    Dev SRE
    Software
    Development
    HandOff - Meets
    Standards?
    #3 - Site Reliability Engineering
    Software
    Deployment
    Infra monitoring
    Respond to
    Outages
    Change Control
    Backup & DR
    IT buying
    Infra provisioning
    Automation
    Data driven
    

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12. @shahadarsh
    Attributes of SRE
    • Site reliability & uptime is really critical
    • Engineers + very close to engineers with Ops skills
    • Focused on automation
    • Data Driven & techniques like Error Budgeting
    

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13. @shahadarsh
    Platform Engineering Team is responsible for
    operating a platform which enables delivery teams to
    self-service deploy and operate systems with reduced
    lead time and complexity
    #4 - Platform Engineering Team
    

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14. @shahadarsh
    Platform Engineering Team
    Platform
    
    Api driven
    App Dev 1
    Ops
    App Dev 2
    Customers
    Self-service pipelines
    Monitoring tools
    Analytics
    Infra provisioning
    Container platform
    

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15. @shahadarsh
    Dev Ops
    Dev & Ops
    Team evolution
    

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16. @shahadarsh
    Dev Ops
    Dev & Ops
    Dev
    Cross-functional
    team
    Team evolution
    

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17. @shahadarsh
    Dev Ops
    Dev & Ops
    Dev & Ops
    collaboration
    Collaboration
    Dev Ops Dev
    Cross-functional
    team
    Team evolution
    

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18. @shahadarsh
    Dev Ops
    Dev & Ops
    Dev & Ops
    collaboration
    Collaboration
    Dev Ops Dev
    Cross-functional
    team
    Dev SRE
    HandOff - Meets
    Standards?
    Site Reliability
    Engineering
    site reliability
    & uptime is critical?
    Team evolution
    

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19. @shahadarsh
    Dev Ops
    Dev & Ops
    Dev & Ops
    collaboration
    Collaboration
    Dev Ops Dev
    Cross-functional
    team
    Dev SRE
    HandOff - Meets
    Standards?
    Site Reliability
    Engineering
    site reliability
    & uptime is critical?
    Team evolution
    teams lack skills to
    self-manage
    app and ops stack?
    Platform
    Platform
    Api driven
    App Dev 1
    Ops
    App Dev 2
    Customers
    Self-service
    pipelines
    Monitoring
    tools
    Analytics
    Infra
    provisioning
    Container
    platform
    Temp Platform team?
    Platform Engineering
    team
    

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20. Thank You
    Adarsh Shah
    Technology Leader, Coach, Hands-on Architect
    Independent Consultant
    @shahadarsh 

    shahadarsh.com
    

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