Actions Speak Louder Than Words

0ae09092606666ea375bdd12052fd77a?s=47 Steven Gray
November 10, 2017

Actions Speak Louder Than Words

Actions on Google Talk given to GDG Cloud London on 10/11/2017

0ae09092606666ea375bdd12052fd77a?s=128

Steven Gray

November 10, 2017
Tweet

Transcript

  1. 1.

    Actions speak louder than words: Building Conversational Experiences with Actions

    on Google +StevenGray
 @frogo Google Developer Expert - Assistant
  2. 2.
  3. 3.
  4. 4.

    Google Home/Mobile device — The surface to interact with the

    Assistant. The Google Assistant — A conversation between you and Google that helps you get things done in your world. Actions on Google — How developers can extend the assistant (via Assistant apps)
  5. 7.
  6. 8.

    Ok Google, talk to London Transport Status How’s the Met

    Line? Sure, here’s LTS Welcome to … It’s fine … Speech to Text NLP Knowledge Graph ML Ranking User Profile Text to Speech Speech to Text Text to Speech ... Invoke LTS action Parse query and generate response
  7. 9.

    “ Intent Matching — Match and categorise user utterances to

    an intent. Entity Extraction — Identify key words and phrases spoken by the user. @
  8. 10.
  9. 11.
  10. 12.
  11. 13.

    Ok Google, talk to London Transport Status How’s the Met

    Line? Sure, here’s LTS Hey there … It’s fine … Speech to Text NLP Knowledge Graph ML Ranking User Profile Speech to Text Text to Speech ... ... ... Trigger WELCOME event ... NLP: Intent Matching Entity Extraction
  12. 14.
  13. 17.
  14. 18.

    Designing for VUI 1. Create a Persona 2. Think outside

    the Box … Literally 3. In conversations there are no “errors”
  15. 19.
  16. 23.

    In Dialogue Discovery: Explicit Triggering Ok Google, ask London Transport

    Status for number of buses Trigger Phrase App Name Developer Specified Action
 Preposition Action Phrase Developer Specified Working Examples: Let’s speak to Domino’s Ask Dr. Doggy if dogs can eat chocolate Ok Google, let’s talk to London Transport Status Trigger Phrase App Name Developer Specified
  17. 24.

    Hey Google, I want to play a game. Hey Google,

    tell me a joke. In Dialogue Discovery: Implicit Triggering Hey Google, I want to work out. Hey Google, what’s the surf report
  18. 31.

    Actions on Google Developer Community https://g.co/actionsdev Actions on Google Developers

    https://developers.google.com/actions Actions on Google Twitter https://twitter.com/actionsongoogle