ChatBot using Dialog Flow

This Talk presents a Fundamental of ChatBot using DialogFlow by Rajesh Nasit

Transcript

1. Chat Bot using Dialog Flow Presented by Rajesh Nasit Welcome to the world of living people and artificial intelligence entities called bots!
2. Overview - What is chat bot? - What are the benefits of chat bot in your app or in website. - Develop Chabot using Dialog Flow - Demo for Chat bot in Android - Chat bot framework comparison metrics - Questions and Answers - Quiz
3. Introduction • Chat Bot: A computer program that can talk to humans in natural language! • Uses Artificial Intelligence Markup Language (AIML) to represent knowledge. • Eliza – the first chat bot made by Joseph Weizenbaum in 1966. • Can be use to Order Pizza, Order Pizza,Product Suggestions,Customer Support,Weather,Personal Assistance,Search for & Track Flights,Trains,News, Dating App
4. Benefits of Chabot • Instant customer care response • 24*7*365 Availability (Bots do not take holidays) • Less expensive & easy to build (Single bot can handle multiple customers at the same time) • Can support in multiple languages • Better customer care and quick response increases customer loyalty • Standardized customer response • Improves customer engagement • Automate replies for repetitive queries
5. Develop Chabot using Dialog Flow • Agent • Intent , Action and Parameters • Entity • Context • Fulfilment • Analytics & Training
6. …Architecture
7. …Cont.
8. Demo to integrate Dialog flow with Android https://github.com/dialogflow/dialogflow-android-client
9. Chat bot framework comparison metrics • https://www.slideshare.net/KonstantinSavenkov/nlu-intent-d etection-benchmark-by-intento-august-2017
10. Chat bot framework comparison metrics
11. Question /Answers Live examples • Google Assistance • Facebook bot • The Warehouse
12. Quiz • When and Who had developed the first Chabot ? • What is intent and entity with example? • What is Agent? • Give any three framework name of Chabot with owner name?
13. Thank You
14. https://www.quora.com/What-are-the-advantages-of-chatbots https://medium.com/@onlim_com/the-history-of-chatbots-2530dd3cdac5 https://dialogflow.com/docs/reference/v1-v2-migration-guide https://www.slideshare.net/eaiesb/developing-chatbots-with-apiaidialog-flow https://dialogflow.com/docs/integrations/skype https://dialogflow.com/docs/integrations/ http://www.digiteum.com/nlp-engines-for-chatbots/ https://docs.google.com/spreadsheets/d/1ZhBjX9WSVLvIgjf95tQvra3gy0JoCPVCi49jI8 JfGAM/export?format=xlsx&id=1ZhBjX9WSVLvIgjf95tQvra3gy0JoCPVCi49jI8JfGA M https://medium.com/the-mission/11-best-uses-of-chatbots-right-now-1c27764b7e62 https://miningbusinessdata.com/dialogflow-api-v2-versus-v1/ References