Can we make the lightbulb want to change? [PyCon Italia 2018]

Can we make the lightbulb want to change? [PyCon Italia 2018]

**This version of the talk was presented at PyCon Italia 2018**

In today’s fast-paced world, change is becoming more of a necessity than a luxury. And yet, many of us, understandably, still have a love-hate relationship with change. How comfortable is your comfort zone? Should you take that step onto new, unknown territory? Once you do, can you convince others to do the same? Learning how to answer questions like these is crucial, if we want to truly innovate in our jobs, communities, and lives.

In this talk, I’d like to share some of the lessons that I learned about inducing and managing change, both in myself and in groups I’ve worked with as a documentation writer, Agile scrum master, community manager, and diversity advocate. Magic solutions are not guaranteed, healthy discussions are encouraged.

https://www.pycon.it/conference/talks/can-we-make-light-bulb-want-change

Cc4eb61ea6ff5b734785c6fc6c4be305?s=128

thatdocslady

April 20, 2018
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Transcript

  1. CAN WE MAKE THE LIGHTBULB WANT TO CHANGE? Mikey Ariel

    @ThatDocsLady @WriteTheDocs @HappinessPacket PyCon Italia, April 2018
  2. Before we start... This talk will run the full 45

    minutes, with no on-stage questions. Personal interaction is recommended (talk to me afterwards!), or you can email, Slack, or tweet @ThatDocsLady with your questions any time. ◉ Enhance your calm ◉ Communicate with kindness ◉ Act with empathy
  3. Who is That Docs Lady? @ThatDocsLady docs@docsideofthemoon.com @WriteTheDocs

  4. “ Q: How many therapists does it take to change

    a lightbulb?
  5. “ Q: How many therapists does it take to change

    a lightbulb? A: One, but the lightbulb has to WANT to change...
  6. “ Q: How many therapists does it take to change

    a lightbulb? A: One, but the lightbulb has to WANT to change...
  7. “ Q: How many therapists does it take to change

    a lightbulb? A: One, but the lightbulb has to WANT to change...
  8. CHANGE /tʃeɪn(d)ʒ/ (noun) an act or process through which something

    becomes different. (verb) make or become different.
  9. CHANGE /tʃeɪn(d)ʒ/ (noun) an act or process through which something

    becomes different. (verb) make or become different.
  10. Better?

  11. Better? Worse?

  12. Better? DIFFERENT! Worse?

  13. You’re not alone!

  14. None
  15. Winnie the Pooh

  16. Tigger Eeyore

  17. None
  18. “Bouncing is what Tiggers do best!”

  19. Adaptable Flexible Excited Intuitive “Bouncing is what Tiggers do best!”

  20. Adaptable Flexible Excited Intuitive Unstable Inconsistent Excitable Impulsive “Bouncing is

    what Tiggers do best!”
  21. “Bouncing is what Tiggers do best!” “It’s not much of

    a tail, but I’m sort of attached to it…” Adaptable Flexible Excited Intuitive Unstable Inconsistent Excitable Impulsive
  22. Calculated Analytical Consistent Reliable “Bouncing is what Tiggers do best!”

    “It’s not much of a tail, but I’m sort of attached to it…” Adaptable Flexible Excited Intuitive Unstable Inconsistent Excitable Impulsive
  23. Calculated Analytical Consistent Reliable Anxious Critical Resistant Inflexible “Bouncing is

    what Tiggers do best!” “It’s not much of a tail, but I’m sort of attached to it…” Adaptable Flexible Excited Intuitive Unstable Inconsistent Excitable Impulsive
  24. “Bouncing is what Tiggers do best!” “It’s not much of

    a tail, but I’m sort of attached to it…” 100% 100% Adaptable Flexible Excited Intuitive Unstable Inconsistent Excitable Impulsive Calculated Analytical Consistent Reliable Anxious Critical Resistant Inflexible
  25. “Bouncing is what Tiggers do best!” “It’s not much of

    a tail, but I’m sort of attached to it…” 100% 100% Adaptable Flexible Excited Intuitive Unstable Inconsistent Excitable Impulsive Calculated Analytical Consistent Reliable Anxious Critical Resistant Inflexible
  26. Where are you? “Bouncing is what Tiggers do best!” “It’s

    not much of a tail, but I’m sort of attached to it…” 100% 100% Adaptable Flexible Excited Intuitive Unstable Inconsistent Excitable Impulsive Calculated Analytical Consistent Reliable Anxious Critical Resistant Inflexible
  27. LIFE LESSONS or: how to implement change and survive to

    tell the tale
  28. LIFE LESSONS #1: Start with “why” Find the true motivation

    for the change and own it.
  29. None
  30. LIFE LESSONS #1: Start with “why” Find the true motivation

    for the change and own it.
  31. LIFE LESSONS #2: Do your homework Make the “scary unknown”

    less scary.
  32. None
  33. LIFE LESSONS #2: Do your homework Make the “scary unknown”

    less scary.
  34. LIFE LESSONS #3: Lead by example Be the change that

    you wish to see in the world.
  35. None
  36. LIFE LESSONS #3: Lead by example Be the change that

    you wish to see in the world.
  37. LIFE LESSONS #4: Nothing is ever obvious No, really. NEVER.

  38. None
  39. LIFE LESSONS #4: Nothing is ever obvious No, really. NEVER.

  40. LIFE LESSONS #5: It’s not (just) about you Just because

    you can, doesn’t mean you should.
  41. None
  42. LIFE LESSONS #5: It’s not (just) about you Just because

    you can, doesn’t mean you should.
  43. LIFE LESSONS #6: Open-first wins Open early, often, and fear

    not the open floodgates.
  44. WHAT IS AN OPEN DECISION? TRANSPARENT INCLUSIVE CUSTOMER-CENTRIC Explain who

    is making the decision, what problems you're trying to solve, the requirements and constraints involved, and the process you will follow. Engage others for feedback and collaborate throughout the decision-making process. Seek out diverse perspectives, including potential detractors. Think of people as customers with competing needs and priorities. When a decision will help some customers, but disappoint others, manage relationships and expectations while getting stuff done.
  45. LIFE LESSONS #6: Open-first wins Open early, often, and fear

    not the open floodgates.
  46. LIFE LESSONS #7: Feelings != Facts Follow your heart, but

    take your brain with you.
  47. None
  48. LIFE LESSONS #7: Feelings != Facts Follow your heart, but

    take your brain with you.
  49. LIFE LESSONS #8: Do not feed the trolls Put that

    email down and take a breath.
  50. None
  51. LIFE LESSONS #8: Do not feed the trolls Put that

    email down and take a breath.
  52. LIFE LESSONS #9: Your energy is finite You can’t always

    change everything at once.
  53. None
  54. LIFE LESSONS #9: Your energy is finite You can’t always

    change everything at once.
  55. LIFE LESSONS #10: S@#% happens The road to success is

    always under construction.
  56. None
  57. LIFE LESSONS #10: S@#% happens The road to success is

    always under construction.
  58. LIFE CHEAT SHEET ◉ Start with “why” ◉ Do your

    homework ◉ Lead by example ◉ Nothing is ever obvious ◉ It’s not (just) about you ◉ Open-first wins ◉ Feelings != Facts ◉ Do not feed the trolls ◉ Your energy is finite ◉ S@#% happens
  59. “ “[Deity of choice], grant me the serenity to accept

    the things I cannot change, the courage to change the things I can, and the wisdom to know the difference.” - Serenity Prayer, written by Reinhold Niebuhr
  60. @ThatDocsLady docs@docsideofthemoon.com @WriteTheDocs Thanks, here’s your change!