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Docs or it didn't happen! [FOSS North 2019]

Docs or it didn't happen! [FOSS North 2019]

**This version of the talk was presented at FOSS North 2019**

If you ever skimmed through a README, tried to follow a quickstart tutorial, attempted to decipher an error message, or typed '--help' in your console, congratulations -- you have encountered documentation!
Long gone are the days of massive books with never-ending stories about your software. Today's users are smarter and less patient, which means that we no longer need to document *all the things*, as long as what we do document is clear, concise, helpful, and accessible. And that's where the real work starts.
Documentation requires some attitude adjustment, since prose doesn't neatly compile into binaries as code does. But Don't Panic(tm)! No matter what your role is, you can apply a few key principles from the technical writing world to make your project more docs-friendly, and therefore more user- and contributor-friendly.

https://foss-north.se/2019/speakers-and-talks.html#mariel

thatdocslady

April 08, 2019
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  1. DOCS OR IT DIDN’T HAPPEN!
    Mikey Ariel
    @ThatDocsLady @WriteTheDocs
    FOSS North, April 2019

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  2. Why are we here?
    We are *not* here to argue whether documentation is important (or to argue about anything, really).
    Please leave your flamewars at the door, documentation is communication so let’s remember how to do that.
    This talk will run the full 45 minutes, with no on-stage questions. Personal interaction is recommended (find me at the Red
    Hat booth!), or you can email, Slack, or tweet @ThatDocsLady with your questions any time.
    ◉ We want to have more users and contributors
    ◉ We believe (or want to believe) that docs can help
    ◉ is stopping us from working on docs

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  3. Who is That Docs Lady?
    @ThatDocsLady [email protected] @WriteTheDocs

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  4. WHAT’S ON THE MENU TODAY?

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  5. Content Strategy
    Plan a little, save a lot

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  6. Content Strategy
    Plan a little, save a lot
    DevOps for Docs
    Not just for developers anymore

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  7. Content Strategy
    Plan a little, save a lot
    Community Spirit
    We’re all in this together
    DevOps for Docs
    Not just for developers anymore

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  8. JOIN THE DOCUMENTARIAN CLUB!

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  9. “A documentarian is someone who
    cares about documentation and
    communication in the software
    industry, regardless of job title.”
    http:/
    /www.writethedocs.org/documentarians/

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  10. Community
    Writers
    DevOps Testers
    Designers
    Marketing
    Developers
    Support
    DOCUMENTARIANS

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  11. CONTENT STRATEGY
    Asking the right questions in advance can save a lot of time later
    1

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  12. NEED-TO-KNOW DOCS
    (and no, you don’t need to know everything)

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  13. Need-to-Know Documentation

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  14. Why
    Need-to-Know Documentation

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  15. Why Who
    Need-to-Know Documentation

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  16. Why What
    Who
    Need-to-Know Documentation

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  17. Why When
    What
    Who
    Need-to-Know Documentation

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  18. Why Where
    When
    What
    Who
    Need-to-Know Documentation

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  19. EXAMPLES
    (because screenshots are awesome)

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  20. GNOME Help
    help.gnome.org
    help.gnome.org

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  21. GNOME Help
    help.gnome.org

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  22. GNOME Help
    help.gnome.org

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  23. GNOME Help
    help.gnome.org

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  24. Arch Linux Wiki
    wiki.archlinux.org

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  25. Arch Linux Wiki
    wiki.archlinux.org

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  26. Minishift README
    github.com/minishift/minishift

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  27. Minishift Troubleshooting
    github.com/minishift/minishift/issues/1152

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  28. Minishift Troubleshooting
    github.com/minishift/minishift-centos-iso/pull/119

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  29. Minishift Troubleshooting
    docs.openshift.org/latest/minishift/troubleshooting/troubleshooting-misc

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  30. DEVOPS FOR DOCS
    Let’s geek out about processes, tools, and workflows, oh my!
    2

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  31. INTEGRATION
    If you can’t beat them, join them!

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  32. Docs-as-Code
    github.com/minishift/minishift

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  33. Hierarchical Source Content
    github.com/minishift/minishift

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  34. Issue Tracking
    github.com/minishift/minishift

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  35. Issue Tracking
    github.com/minishift/minishift

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  36. CONTINUOUS PUBLICATION
    No need to stop the press anymore!

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  37. Publication Tools

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  38. Continuous Deployment
    readthedocs.org/projects/writethedocs-www/builds

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  39. Live-Preview Staging
    github.com/writethedocs/www/pulls/

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  40. TESTING AUTOMATION
    More than a just a spell-checker!

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  41. Code Blocks Validation
    github.com/endocode/shelldoc

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  42. Linguistic Validation
    www.hemingwayapp.com

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  43. Test Automation Framework
    github.com/emender/emender

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  44. COMMUNITY SPIRIT
    Let’s help our contributors help us and help each other
    3

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  45. Docs or it didn’t happen!
    - Me, at the beginning of this presentation

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  46. Django Project
    Linux Kernel
    OpenStack
    Documentation as a Deliverable

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  47. Contribution Guides
    nixos.wiki/wiki/Contributing_to_Nix_documentation

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  48. Templates
    www.writethedocs.org/guide/writing/beginners-guide-to-docs

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  49. Modular Docs Project
    github.com/redhat-documentation/modular-docs

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  50. Modular Docs Project
    redhat-documentation.github.io/modular-docs

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  51. Modular Docs Project
    github.com/redhat-documentation/modular-docs/tree/master/modular-docs-manual/files

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  52. Modular Docs Project
    [...]/modular-docs-manual/filesTEMPLATE_PROCEDURE_doing-one-procedure.adoc

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  53. Community-to-Enterprise
    redhat-documentation.github.io/community-collaboration-guide

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  54. The Documentarian
    community is growing!

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  55. Write the Docs

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  56. Season of Docs
    developers.google.com/season-of-docs

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  57. Doc-to-Dev Outreach
    Find me for a chat at the Red Hat Booth!
    (I have stickers)

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  58. @ThatDocsLady [email protected] @WriteTheDocs
    WELCOME TO THE CLUB!

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