Maria Gutierrez - Healthy and effective leadership teams (Turing Fest 2019)

As leaders, we naturally tend to focus on making the teams we support successful. As long as we are running a healthy and high-performing team, we might think we are doing a good job. But is the success of our team relevant when other parts of our organisation might not be as healthy, and therefore the overall business fails to deliver results? Are we holding ourselves to the same standards we expect from our teams? Who is there to support you when the going gets tough?

In this talk, I’ll discuss the benefits and qualities of a cohesive and high-performing leadership team and will share practical tips I’ve used at three different organisations as a member of senior leadership teams and with my groups so that you can confidently introduce this approach at your company and build a healthier and results-driven organisation.

Transcript

1. Maria Gutierrez Head of Engineering @ Intercom London @mariagutierrez
3. We’re dedicated to making internet business personal
4. The old way
5. The new way
7. Healthy and Effective Leadership Teams Turing Fest 29.08.2019 Lead Track
8. Intercom FreeAgent LivingSocial Adobe iPlay Aegon UK
10. Duplication of work Misaligned priorities Huge waste of time Performance concerns Teams frustration
11. Duplication of work Misaligned priorities Huge waste of time Performance concerns Teams frustration
12. The incident
13. Organisational Health Framework
14. https://www.tablegroup.com/organizational-health
15. How do you build a cohesive leadership team?
17. Peers
18. CEO CPO CFO CMO CTO VP People VP Sales VP Eng
19. #1 Team - Exec CEO CPO CFO CMO CTO VP People VP Sales VP Eng
20. CEO CPO CFO CMO CTO VP People VP Sales VP Eng
21. Dir Eng Dir Eng Dir Product Dir Product Dir Product Dir Design Dir Design Dir Design Dir Eng VP Product CSO VP Eng CTO #1 Team - Exec #1 Team - R&D leaders
22. SF Dir Eng Dir Eng Dir Product Dir Product Dir Product Dir Design Dir Design Dir Design Dir Eng VP Product CSO VP Eng CTO #1 Team - Exec #1 Team - R&D leaders Engineering
23. What gets on the way?
24. What gets on the way? Visibility
25. What gets on the way? Time Visibility
26. What gets on the way? Time Visibility Distance
27. Grow & hire new leaders
28. https://www.intercom.com/blog/grow-your-team-by-focusing-on-strengths-not-weaknesses/
29. Commercial & Personal Cost
30. Get to know each other
32. https://www.tablegroup.com/download/the-five-dysfunctions
33. https://www.tablegroup.com/teamwork/online-team-assessment
34. Insights Personality and behavioural preferences assessments E S T J
35. Feedback Open and actionable
36. Join forces to execute successfully and grow
37. Define values, principles and programs of work
38. Set explicit personal goals Annual Cycle (every 6 weeks) Weekly
39. The power of two Collaborate to move initiatives forward.
40. Personal development Intentional and opportunistic https://larahogan.me
41. Make time for each other
42. Cadence of meetings
43. Our roles
44. 1:1 time
45. Belonging and support Who is there for you when the going gets tough? Mental health
46. Present a united front Even if it’s a silly one!
48. Role Model
49. Your credibility and success depends on the credibility and success of your peer group
50. You are on this together!
52. Thank you
53. Any questions? Maria Gutierrez @mariagutierrez or Stand xxx