The Future is Open: Digital Transformation in Government

With digital transformation occurring within every industry, its only natural that government undergoes its own transformation journey.

Transcript

1. The Future Is Open Digital Transformation in Government Adam Malone @adammalone 
 Senior Solutions Architect, Asia Pacific & Japan
2. Digital has changed everything
3. Transformation is not optional Stock Performance (2007-2012) -50.0% -37.5% -25.0% -12.5% 0.0% 12.5% 25.0% 37.5% 50.0% -33.9% 14.5% 43.0% Source: Forrester Research and Wartermark Consulting Customer Experience Laggards S&P 500 Index Customer Experience Leaders Digital is 
 not optional.
4. Digital Experience IS the Brand
5. What is transformation?
6. Transformation doesn’t stop “The realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touchpoint in the customer experience lifecycle.” - Altimeter Group
7. Digital Evolution
8. Cloud Open Personalisation Omnichannel Cultural Support 5 Musts of Transformation
9. 3 Principles of Transformation
10. It’s Speed. INCREASE IN SHARES REDUCED TIME TO PUBLISH MOBILE DOMINANCE FASTER TIME-TO-MARKET SOCIAL STRENGTH 3 WEEK BUILD
11. It’s Open.
12. It’s Open.
13. It’s Open.
14. It’s Open.
15. It’s Sharing. 3X Expected Adoption Rate in Year 1 In productivity using Agile Development 8,866 600% INCREASE Downloads of govCMS Distribution 1 MILLION + Drupal Community Members
16. In the beginning
17. govCMS is a whole of government re-think about online, agile, accessibility, procurement, security, support and open source. Not just code.
18. govCMS was born
19. Mainstreaming Transformation
20. What is transformation?
21. It’s Speed. It’s Open. It’s Sharing.
22. Thank you Adam Malone
 Senior Solutions Architect Asia Pacific & Japan