Analysing research and identifying patterns

After you have completed user research and other data gathering activities to better understand your users and the domain in focus, the challenge often is how you sort through all the data to make any sense of it. The opportunity is how to turn the data into observations to then refine into insights for improvements going forward. But how? What skills are required? What activities are needed? This presentation will help you.

Presented by Dan Szuc at UX Australia 2016

Transcript

1. ANALYSING RESEARCH AND IDENTIFYING PATTERNS @dszuc www.apogeehk.com
2. PROBLEMS WITH UNDERSTANDING
3. SHARING OBSERVATIONS ABOUT A SITUATION
4. SKILLS ?
5. SENSE MAKING TO IDENTIFY PATTERNS
6. en.m.wikipedia.org/wiki/ Pa0ern_recogni3on_(psychology)
7. www.scien3ficamerican.com/ar3cle/pa0ernicity- finding-meaningful-pa0erns
14. HOW?
15. UNDERSTANDING PEOPLE
16. TELL A STORY ?
17. LENS FOR COLLECTING STORIES
18. ?
19. FRAMEWORKS FOR RECORDING OBSERVATIONS
20. palojono.blogspot.hk/2007/07/recording-ethnographic- observa3ons.html
21. palojono.blogspot.hk/2007/07/recording-ethnographic- observa3ons.html ?
22. UNDERSTANDING TAKES TIME
23. STORIES TO OBSERVATIONS
24. STORY SHEETS
25. Thank you to James Lang (CX Partners) – www.slideshare.net/cxpartners/research-analysis-geMng-more-from-your-data
26. REMEMBER THIS?
27. ASSEMBLING PATTERNS
28. Thank you to James Lang (CX Partners) – www.slideshare.net/cxpartners/research-analysis-geMng-more-from-your-data
29. YUM YUM DIM SUM
30. 99u.com/workbook/21113/the-5-traits-of-successful- innovators-according-to-science
31. 99u.com/workbook/21113/the-5-traits-of-successful- innovators-according-to-science
33. “We do not learn from experience ... we learn from reflec5ng on experience” - John Dewey
34. @DSZUC WWW.APOGEEHK.COM WWW.UXHONGKONG.COM WWW.MAKEMEANINGFULWORK.COM