Vignesh
July 11, 2019
410

# Agile Singapore - An Introduction to Systems Thinking

In this slides, Chandra & Vignesh from Titansoft share their learnings from a recent workshop on Systems Thinking by Richiiro Oda who is a trained Systems Thinker himself.

July 11, 2019

## Transcript

1. Introduction
to
Systems Thinking
By Chandra S & Vignesh R – TITANSOFT
Based on Riichiro Oda System Thinking Workshop
in Singapore April 2019

2. What can you expect from this sharing?

3. INTRODUCTION

4. Outline
What is System Thinking? Iceberg Model System Archetype Summary

5. My own explanation about system thinking
A systematic way to understand how system work by
observing:
1. Relation between each component.
2. Believe/Policies that affecting each decision.
3. Pattern observed over time

6. ICEBERG MODEL

7. Serious Production Bug.
Fish depletion.
What has influence the
pattern?
What are the assumptions,
beliefs, and values?

8. Let’s go deeper.

9. 7 Fishing companies
One Goal
• Making \$\$\$
Fishing Area
• Shared Area
Starting Point
• 2010
Fish ships
Facts Known
• Fish growth
population rate.
• Shipping Cost

10. Iceberg: Events
Many companies closed

11. 0
10
20
30
40
50
60
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Total Ships For All Companies
Ships
-100,000.00
-80,000.00
-60,000.00
-40,000.00
-20,000.00
0.00
20,000.00
40,000.00
60,000.00
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Total 7 Companies Profit/Year
Profit / Year
0
10
20
30
40
50
60
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Total Ships Went to Sea
Ships Went To The Sea
0
10
20
30
40
50
60
70
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Total Fishes Catch (100K)
Ships Went To The Sea
Iceberg: Pattern of Behavior / Behavior over time

12. Ice Berg: Structure of the System.
Tools: Causal Loop Diagram.
A causal loop diagram (CLD) is a causal diagram that aids in
visualizing how different variables in a system are interrelated.

13. Ice Berg: Structure of the System.
Tools: Casual Loop Diagram.

14. Ice Berg: Structure of the System.
Tools: Casual Loop Diagram.
Reinforcing loop Balancing loop

15. Let’s draw 7 companies behavior
over time into CLD.

16. Where’re the mental models?

17. • More ships – More Fishes –
More money
• Everyone also buys more ships.
• This fish ecosystem won’t last
longer – Less Ship/Fishing –
Less Cost

18. Okay! So what’s next?

19. Patterns

20. ACME Software House
Started in 2006 Team of 4 people 2x growth

21. Limits to success

22. Patterns
System Archetypes

23. If we think each system as a story, system archetypes are the classical
stories that we keep seeing over and over again.

24. Why do we need System Archetypes?

25. Points of intervention

26. Let’s look at another example

27. Fixes that fail

• Balancing Loop
• Drifting Goals
• Escalation
• Fixes That Fail
• Growth and Underinvestment
• Limits to Success
• Reinforcing Loop
• Shifting the Burden
• Success to the Successful
• Tragedy of the Commons

30. • Limit you’re the
number of ships.
• Monopolize the sea • Create your own fish
farming.

31. Summary

32. Recap
• What is system thinking?
• Iceberg Model
• Events
• Behavior over time
• Causal Loop Diagram
• Mental models
• System Archetypes