Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Agile Singapore - An Introduction to Systems Thinking

Vignesh
July 11, 2019

Agile Singapore - An Introduction to Systems Thinking

In this slides, Chandra & Vignesh from Titansoft share their learnings from a recent workshop on Systems Thinking by Richiiro Oda who is a trained Systems Thinker himself.

Vignesh

July 11, 2019
Tweet

More Decks by Vignesh

Other Decks in Research

Transcript

  1. Introduction
    to
    Systems Thinking
    By Chandra S & Vignesh R – TITANSOFT
    Based on Riichiro Oda System Thinking Workshop
    in Singapore April 2019

    View Slide

  2. What can you expect from this sharing?

    View Slide

  3. INTRODUCTION

    View Slide

  4. Outline
    What is System Thinking? Iceberg Model System Archetype Summary

    View Slide

  5. View Slide

  6. View Slide

  7. My own explanation about system thinking
    A systematic way to understand how system work by
    observing:
    1. Relation between each component.
    2. Believe/Policies that affecting each decision.
    3. Pattern observed over time

    View Slide

  8. ICEBERG MODEL

    View Slide

  9. Serious Production Bug.
    Fish depletion.
    What has influence the
    pattern?
    What are the assumptions,
    beliefs, and values?

    View Slide

  10. Let’s go deeper.

    View Slide

  11. 7 Fishing companies
    One Goal
    • Making $$$
    Fishing Area
    • Shared Area
    Starting Point
    • 2010
    • Start with 4
    Fish ships
    Facts Known
    • Fish growth
    population rate.
    • Shipping Cost

    View Slide

  12. Iceberg: Events
    Many companies closed

    View Slide

  13. 0
    10
    20
    30
    40
    50
    60
    2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
    Total Ships For All Companies
    Ships
    -100,000.00
    -80,000.00
    -60,000.00
    -40,000.00
    -20,000.00
    0.00
    20,000.00
    40,000.00
    60,000.00
    2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
    Total 7 Companies Profit/Year
    Profit / Year
    0
    10
    20
    30
    40
    50
    60
    2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
    Total Ships Went to Sea
    Ships Went To The Sea
    0
    10
    20
    30
    40
    50
    60
    70
    2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
    Total Fishes Catch (100K)
    Ships Went To The Sea
    Iceberg: Pattern of Behavior / Behavior over time

    View Slide

  14. Ice Berg: Structure of the System.
    Tools: Causal Loop Diagram.
    A causal loop diagram (CLD) is a causal diagram that aids in
    visualizing how different variables in a system are interrelated.

    View Slide

  15. Ice Berg: Structure of the System.
    Tools: Casual Loop Diagram.

    View Slide

  16. Ice Berg: Structure of the System.
    Tools: Casual Loop Diagram.
    Reinforcing loop Balancing loop

    View Slide

  17. Let’s draw 7 companies behavior
    over time into CLD.

    View Slide

  18. View Slide

  19. View Slide

  20. View Slide

  21. View Slide

  22. View Slide

  23. View Slide

  24. View Slide

  25. Where’re the mental models?

    View Slide

  26. • More ships – More Fishes –
    More money
    • Everyone also buys more ships.
    • This fish ecosystem won’t last
    longer – Less Ship/Fishing –
    Less Cost

    View Slide

  27. Okay! So what’s next?

    View Slide

  28. View Slide

  29. View Slide

  30. View Slide

  31. Patterns

    View Slide

  32. ACME Software House
    Started in 2006 Team of 4 people 2x growth

    View Slide

  33. View Slide

  34. View Slide

  35. View Slide

  36. View Slide

  37. View Slide

  38. Limits to success

    View Slide

  39. View Slide

  40. View Slide

  41. Patterns
    System Archetypes

    View Slide

  42. If we think each system as a story, system archetypes are the classical
    stories that we keep seeing over and over again.

    View Slide

  43. Why do we need System Archetypes?

    View Slide

  44. Points of intervention

    View Slide

  45. View Slide

  46. View Slide

  47. Let’s look at another example

    View Slide

  48. View Slide

  49. View Slide

  50. Fixes that fail

    View Slide

  51. • Accidental Adversaries
    • Balancing Loop
    • Drifting Goals
    • Escalation
    • Fixes That Fail
    • Growth and Underinvestment
    • Limits to Success
    • Reinforcing Loop
    • Shifting the Burden
    • Success to the Successful
    • Tragedy of the Commons

    View Slide

  52. View Slide

  53. Lets revisit our original problem

    View Slide

  54. View Slide

  55. • Limit you’re the
    number of ships.
    • Monopolize the sea • Create your own fish
    farming.

    View Slide

  56. Summary

    View Slide

  57. Recap
    • What is system thinking?
    • Iceberg Model
    • Events
    • Behavior over time
    • Causal Loop Diagram
    • Mental models
    • System Archetypes

    View Slide

  58. Recommended Reading

    View Slide

  59. View Slide

  60. Our advice
    • Take it slow
    • Practice, practice, practice
    • Seek to understand your own mental model
    • Validate intervention with model

    View Slide

  61. “We don’t need better solutions; we need better
    thinking about problems.”

    View Slide

  62. Any
    questions?

    View Slide