Dr. Durga Prakash: Transforming Global Healthcare through AI Innovation

Dr. Durga Prakash Devarakonda (Managing Director and Global Capability Centres Head) is dedicated to establishing impactful Global Capability Centers (GCCs) through international collaboration with Indian talent. He is passionate about guiding and mentoring the younger generation for positive and sustainable growth across the economy, society, and environment.

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1. JULY 2024 From the Shark Tank to Your Home: The Rise of Lumio CSR Activity: Starbucks Community Stores Program TRANSFORMING GLOBAL HEALTHCARE Durga Prakash Country Managing Director & Global capability Centres Head through AI Innovation
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4. FromEditorsDesk The Architects of Tomorrow! The business landscape is a dynamic canvas, constantly being reimagined by visionary leaders who dare to challenge the status quo. As we navigate through a complex and ever-evolving world, the role of leadership has never been more critical. In this edition of Enterprise Wired, we delve deep into the minds of those who are shaping the future of business. Our meticulous selection process has unearthed a cohort of exceptional individuals who, through their innovation, resilience, and strategic acumen, are redefining industry norms and inspiring generations to come. These are the leaders who are not merely responding to change but actively driving it. They are the ones who see opportunities where others see challenges, and who build enduring legacies on the foundation of trust, integrity, and purpose. On the cover of this issue, we have featured Dr. Durga Prakash (Managing Director and Global Capability Centres Head), who is dedicated to establishing impactful Global Capability Centers (GCCs) through international collaboration with Indian talent. He is passionate about guiding and mentoring the younger generation for positive and sustainable growth across the economy, society, and environment. Serving on advisory boards of globally significant organizations, he has received numerous awards and recognitions both in India and internationally. We believe that by showcasing these remarkable leaders, we are not just celebrating their achievements but also illuminating a path for others to follow. It is our hope that this issue will serve as a catalyst for innovation, a source of inspiration, and a testament to the enduring spirit of entrepreneurship. We invite you to join us in honoring these exceptional individuals and exploring the transformative ideas that are driving our world forward! HANNAH B.
5. 15 Festive Tips to Boost Your Business During the Holiday Season OpenAI’s Expansion of ChatGPT: Internet Browsing, DALL-E 3 Integration, and More READ MORE READ MORE 30 Brand Management Strategies for Your Success READ MORE How to Upgrade Your Business with a Free Marketing Video Maker READ MORE 17 Tips to Launch Your Online Business with Facebook Game Apps READ MORE Your Guide to Starting a Business in Australia READ MORE ARTICLES ON THE COVER MEC Workshop - Assisting Businesses To Achieve Incredible Results - READ MORE... Neeti Dewan – An author, an entrepreneur, and a dynamic businesswoman- READ MORE...
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8. CONTENTS Dr. Durga Prakash 12.
9. 20. 28. 36. Blog - 7 Oldest Churches in America that will Rejuvenate your Soul From the Shark Tank to Your Home: The Rise of Lumio CSR Activity: Starbucks Community Stores Program
12. Durga Prakash Dr. Transforming Global Healthcare through AI Innovation Country Managing Director & Global capability Centres Head n today's fast-paced global business environment, Global Capability Centers I(GCCs) have become key drivers of organizational growth and innovation. Positioned in strategic locations worldwide, these centers act as essential branches of multinational corporations, providing specialized skills, operational efciency, and regional expertise. Guided by visionary leaders, GCCs are crucial for integrating diverse talent, promoting cross-cultural collaboration, and achieving top-notch operational performance on a global scale. As global leaders navigate the complexities of operating GCCs in a rapidly evolving digital landscape, AI presents unparalleled opportunities to enhance agility, efciency, and innovation, reinforcing their pivotal role in driving sustainable growth and competitive advantage on a global scale. | 2024 12
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14. Dr. Durga Prakash Devarakonda (Managing Director and head of Global Capability centres, fortune US MNCs) is dedicated to establishing impactful Global Capability Centers (GCCs) through international collaboration with Indian talent. He is passionate about guiding and mentoring the younger generation for positive and sustainable growth across the economy, society, and environment. Serving on advisory boards of globally significant organizations, he has received numerous awards and recognitions both in India and internationally. As an influential leader, he advocates for global innovation, leveraging technology, and establishing business hubs. Dr. Devarakonda promotes the idea of India contributing to the world and vice versa. From Rural Roots to Global Leadership Dr. Durga Prakash Devarakonda, a Senior Leadership Team member and Staff Vice President of Technology at Legato Health. Founded in 2017, Legato Health Technologies is a subsidiary of Elevance Health Inc., using digital technologies and AI to simplify healthcare. Dr. Devarakonda, known as DP, was born in rural Andhra Pradesh. His story is a remarkable journey from humble beginnings to significant achievements through hard work and intelligence. He lost his father at one year old and grew up with limited means, studying in local government schools under the guidance of his three elder brothers. Academically gifted, he completed a degree in Electrical Engineering and a Master's in Information Technology. At 21, he became the youngest Indian to earn all possible Microsoft certifications, earning praise from Bill Gates. Cultural Sensitivity in Global Teams Dr. Devarakonda is a key member of the Senior Leadership team at one of the Fortune 50 US Conglomerates, serving as the Managing Director of Technology. It is a Global Capability Center (GCC) for a $170 billion Fortune 20 health insurance company based in the US. He leads India's largest AI practice for GCCs, managing a team of about 700 AI professionals. Durga Prakash | 2024 14
15. Cover Story Dr. Prakash developed the healthcare industry's first scalable Generative AI platform, Clinical Review Assist, for pre-authorization, which is unique worldwide. He also heads the Technology Capability Center, delivering $200 million in operational savings to the parent firm over the last four years. Additionally, he has established and scaled a 5,000-strong digital capability for healthcare within three years. From 2019 to 2023, his leadership in technology generated a combined $2 billion in operational gains for Elevance Health. With over 27 years of experience, Dr. Prakash holds a post-doctoral degree, a doctoral degree, and a master's degree in Information Technology. His expertise spans software development, global delivery operations, Artificial Intelligence, Machine Learning, Digital Transformation, Data Engineering, and Advanced Analytics. Honors and Accomplishments • Honored with the prestigious Mahatma Gandhi International Leadership Award by both houses of Parliament for contributions to AI in global healthcare. • Recognized as an International Expert in AI, specializing in Machine Learning, Deep Learning, Semantics & Ontology, Computer Vision, and NLP. • Developed patent-pending frameworks in autonomous health systems and personal health assistants. • Held signicant roles at: Accenture Global Delivery Network for APAC Operations Karvy Analytics as CEO Tech Mahindra as Global Leader of Analytics Oracle India • Earned accolades from Bill Gates in 1998 as the youngest Indian to complete all possible Microsoft certications. • Actively involved in various CSR initiatives and passionate about Sustainable Development Goals (SDGs). • Builds partnerships with startups, entrepreneurs, accelerators, and academic institutions. • Promotes positive and growth mindsets in large teams. • Consistently recognized in 360-degree feedback as a visionary and a dedicated developer of people. www.enterprisewired.com | 15
16. Shaping the Future Dr. Durga Prakash is a member of the Governing Body at QETCI. He participates in reviewing the UK Government’s AI Policy and the UNO’s AI Policy for Telecom Standard – ITU-T SG-20. He is involved with the NASSCOM Digital & AI Forum and serves as an advisory board member at the Indian School of Business (ISB) in Hyderabad and Mohali, India. As a founding member of the AIML Society of India, he also engages with the TiE chapters in Hyderabad and New York. Dr. Prakash is a member of Open AI, actively contributes to AI World, and serves on the Customer Advisory Board for UiPath APA. He attended Harvard Business School’s executive education program on “Managing and Transforming Professional Services Firms in India”. With 25 years in the Indian software industry, Dr. Devarakonda has set up global capability centers for Fortune 100 companies. He contributed to the development of the JD Edwards ERP System and helped MunichRE, the world's largest reinsurance firm, develop comprehensive software. He has built complex algorithms for risk prediction for MNCs like CapGemini, Oracle, Accenture, Tech Mahindra, and Temenos. His expertise spans Consumer, Retail, Banking, and Healthcare software platforms, with a knack for solving core business problems. His passion for Mathematics and Critical Thinking has been recognized in senior leadership roles, particularly in developing AI and digital platforms for major US companies. With expertise spanning analytics, AI, blockchain, and more, Dr. Devrakonda has made significant contributions to firms like Accenture, Temenos, and Legato. His leadership in cybersecurity, as a board member of the Global Cyber Security Forum, underscores his commitment to combating cyber threats. He attributes his success to mentorship and thrives in the dynamic cultures of multinational and IT companies. His journey exemplifies resilience, innovation, and a steadfast commitment to advancing technology and creating opportunities. Championing Globalization Since 1996, Dr. Devarakonda has generated over 100,000 jobs and contributed more than USD 10 billion to the global economy by advocating for India-based talent, representing a significant portion of the population in advanced economies. For the past three decades, he has championed the principles of globalization and positive societal impact. Dr. Devarakonda actively supports various spiritual, cultural, and religious initiatives, emphasizing mental well-being as a crucial aspect of spiritual development. Recognized as a world record holder and a digital event organizer promoting Indian culture, spirituality, technology, and religion worldwide, he is a prominent figure in the Global Network of Indians. Dr. Devarakonda was applauded with standing ovations at parliament houses across multiple countries. Inspired by the philosophy of Vasudhaiva Kutumbakam, which teaches that the entire world is one family, Dr. Devarakonda embodies the spirit of global India. He fosters international collaboration through principles of trust, respect, and shared success. Known as a passionate advocate, he values simple living and high thinking. His approach encourages thinking globally, acting decisively, and achieving ambitious goals while embracing and promoting Indian culture. Awards and Recognition • Featured as one of the top Change Agents of Modern India during the 75 years of • Independent day celebrations by Outlook Magazine. • One of the top Digital Platforms Pioneers globally – whose Who of the World 2022 • Asia One Magazine – Asia’s Most Inuential Business Leader – 2022 • Forbes India - Tycoons of Tomorrow 2022 • Global Achievers Forum Award 2021 • GCC Visionary Award 2021 • Mahatma Gandhi International Leadership Award from UK Parliament 2018 | 2024 16
17. Cover Story "Every problem is an opportunity to learn. Building culturally sensitive global teams is one such challenge that requires open- mindedness and collaboration,” Multi-Trillion-Dollar Opportunity "There is ample room for Digital and AI Platforms in global healthcare. This opportunity is a multi-trillion-dollar opportunity," states Dr. Devarakonda. "My passion is to drive value from India and solve world problems with Indian intellectual talent." In addition to his professional achievements, Dr. Devarakonda is committed to social causes. "In the last 25 years, I have created over 20,000 highly paid software engineering jobs in India and guided thousands towards better careers. I have worked with many educational institutions to help them develop the right curriculum and global exposure," he says. He actively promotes talent and bridges gaps in the job market by designing high-end leadership and business analytics courses for top business and engineering schools in India and abroad, believing that with the right support, India can become a global center of opportunity. www.enterprisewired.com | 17
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21. From the Shark Tank to Your Home: The Rise of Lumio Have you ever thought that a book can also become a lighting source? Seems impossible. Max Gunawan brings this fantastical concept to life and has made this impossible, possible. His innovative piece of work “Lumio” has changed the way how people think about books. Books could do more than enlighten your mind - They could brighten up your room too. In this article, we will learn about the rising story of Lumio, its functionality, its shark tank experience, and its illuminating success. www.enterprisewired.com | 21
22. The Rise of Lumio: Its Beginning In 2012, Max Gunawan started a tiny workshop in San Francisco. Initially, Lumio was created simply out of his desire to create an object that was beautiful, surprising, functional, and joyful. The lamp was made from durable Tyvek pages and sustainable hardwood covers. It exemplifies a perfect blend of form and function that captures the essence of modern minimalism. Fortunately, that product grew into an award-winning bestseller, sold in more than 200 retailers across more than 30 countries. It was featured in the New York Times, and won numerous awards, from Red Dot’s “Best of the Best” Cannes Lions to Good Design Awards. Functionality and Sustainability of Lumio Max's intention to build Lumio was not just about creating a beautiful lamp. He prioritized the flexibility in use for their users and provided innovative and quality products. For this, he added the single tap brightness and speaker control feature in Lumio. This brilliance in design eliminated the need for buttons to operate and gave a seamless experience. He focused on sustainability by utilizing eco- friendly materials like cast resin and sand in its manufacturing. These features in the product bring heavy challenges for other manufacturers to manufacture products that are user- friendly and eco-friendly. Now customers didn’t just demand a source of light, they wanted an aesthetically pleasing product that didn’t harm the environment. This is how by prioritizing user experience and sustainability, Lumio became a catalyst for positive change within the industry. With a unique product and a clear vision, Max felt to take the next step to make his product big. For this, he needed a large investment and the right mentor to manufacture a massive quantity of products. He set his sights on Shark Tank. This was a good opportunity for Max to get the financial backing and mentorship to take his company to the next level. To make sure they didn’t miss any opportunity, Max and his team spent countless hours preparing for the pitch. He practiced his presentation, prepared himself for the potential questions from the sharks, and rehearsed how to handle their inevitable critiques. MAX WALKS INTO THE SHARK TANK | 2024 22
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24. Max always has impressive quality which immediately looked out as he walked on the set of Shark Tank. Straightforward on the set, he addressed his potential customers with a bit of condence and a smile on his face. His ask was $250,000 for 8% of the company. Max started his pitch by showcasing his product. He picks up the Lumio, which appears the same as a book to the sharks. But as he opens it, somewhat dramatic happens. It is revealed that the book is a light. The sharks are delighted to see it. He opens the light near his chest, opened 360 degrees, it lights up his face. Max explains multiple ways of using the Lumio, “You can put it at on the table to create some ambient light in a room, you can make it stand upright, you can use it for focus, or if you have multiple Lumio lights, you can put them together”. The Shark Tank Experience of Lumio | 2024 24
25. Shark Tank Deal Max’s Successful Max gives his sample pieces to each of the sharks; They all are impressed, but Robert seems the most excited about the product. Kevin says that he is interested, and he offers a unique deal to Max. Kevin’s deal values the company at double the expected value of Max, $6 million. All of them are certain that the product gonna work in the marketplace. Mark even mentions that once the episode airs, he will receive a considerable boost in the orders. Kevin offers the highest value for the company. In return, Mark offers double of Max's request, $500K for 16% of the company. Daymond makes one of the exciting pitches, offering $750K for 20% of the company. Things are up in the air until Robert augments his offer. Initially, He offered $250K but for 2% more equity than Max had anticipated. After some consideration and hearing the fluctuations in offers by other sharks, Robert took his offer to $350K for a 10% stake. That means he added $100K more to his deal, in return for no additional equity. After some deep thinking, Max decides to go with Robert's offer. They both were excited about the deal. www.enterprisewired.com | 25
26. | 2024 26 Shark Mark Cuban’s words were right. Just after 15 minutes of airing the episode, 3000 orders were placed for Lumio Lights. Sales have increased dramatically from there. Max took an interesting approach to marketing. He knew his product would perform well in the market if he avoided significant distributors. Perhaps this is the reason why Max keeps the price at $200 and still be able to sell massive amounts of inventory. The commitment to providing customers with innovative and quality products kept Lumio at the forefront of the design world. Conclusion After securing a deal with Robert on Shark Tank, Lumio saw a boost in sales and recognition. With Robert's investment, Lumio expanded its product line and reached new markets. Today, Lumio remains a leading provider of unique lighting solutions, appreciated worldwide for its innovative design. As of 2024, the company has started making products in “ve” colors - maple, walnut, orange, red and yellow. Aside from their websites, their products are available on Amazon and other online retailers. Illuminating Success of Lumio | 2024 26
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29. We all know that traveling is an introspection of the outer world and a journey within. It opens our hearts to the world and inspires the inner art. If you are searching for such artistic or spiritual inspiration this year, add the oldest churches in America to your bucket list! These churches are appreciated for numerous reasons. Apart from serving as a place of worship, these monuments are seen as the epitome of enchanting art, magnificence, emotion- evoking architecture, and grandeur. The Oldest Churches in America are also known for their historical evidence. Along with the devotional and divine significance, the churches serve as an archive and a living proof of American development. From the Native Americans to Puritan settlers, one can see the pages of history unfolding in these churches. If you are trying to witness the unseen cultural and historical part of America, we have got you covered. www.enterprisewired.com | 29
30. Best Time To Visit: Fall is the most popular time to visit Salem, with tourists flocking there from September to November. Visitors can experience a variety of festivals and events in and around the church during this time. 1. FIRST CHURCH IN SALEM, MASSACHUSETTS 2. OLD SHIP CHURCH, MASSACHUSETTS Location: Salem, Massachusetts Year Of Establishment: 1629 Denomination: Unitarian Universalism Nearest Airport: Logan International Airport, Boston History The First Church in Salem holds significant historical importance. It is considered one of the oldest churches in America. Founded by English Puritan settlers of the Massachusetts Bay Colony, this church introduced the congregational polity system of governance. If you appreciate early English Gothic-style architecture, this place will never fail to captivate you. Location: Hingham, Massachusetts Year Of Establishment: 1681 Denomination: Unitarian Universalism Nearest Airport: Boston History Built from curved timbers cut from the local forests, the old ship church played the role of both— a civic establishment and a place of worship. The Old ship church, built in 1681, is located on the main street. It is the only remaining 17th-century Puritan meeting house. If you are an enthusiast of Elizabethan Gothic architecture, add this place to your list of oldest churches in America. Apart from its architectural significance, the church also stands out as a symbol of America’s founding principles. | 2024 30
31. 3. OLD DUTCH CHURCH OF SLEEPY HOLLOW, NEW YORK 4. OLD TRINITY CHURCH, NEW YORK Best Time To Visit: The church is open throughout the year. However, a visit in the fall is suggested by most of the tourists. Location: New York Year Of Establishment: 1685 Denomination: Dutch Reformed Congregation Nearest Airport: Westchester County Airport (HPN) in White Plains, New York History If you’re a fan of Washington Irving’s short stories, you’re likely familiar with — The Old Dutch Church in New York. It gained considerable recognition following the release of ‘The Legend of Sleepy Hollow,’ where its churchyard was prominently featured. Its atmospheric presence in Irving’s tales has drawn visitors seeking a glimpse into the eerie allure of the Hudson Valley’s folklore. Location: New York Year Of Establishment: 1698 Denomination: Anglican Nearest Airport: New York Skyports Seaplane Base (NYS) History Standing as the tallest building in New York City in its era, the Old Trinity Church is a landmark from the American Revolution. This church has seen the journey of New York City from the time it was known as New Amsterdam, making it one of the oldest churches in America. Emerging from a rich Dutch heritage, this church has witnessed centuries of change and growth. Its spire has reached towards the sky as a testament to resilience and continuity. Today, it serves as more than just a place of worship. It serves as a symbol of the city’s enduring spirit and history. www.enterprisewired.com | 31
32. History San Miguel is known as the oldest church in America. Located in Barrio De Analco, it is one of the most precious, ancient, and cultural treasures that New Mexico possesses. The church was first established by a group of Mexican Indians in Tlaxcala. Also known as Santa Fe, the Chapple has survived multiple revolts and attacks. Location: New Mexico Year Of Establishment: 1610 Denomination: Spanish Colonial Mission Nearest Airport: San Diego (SAN) History San Xavier is a Spanish Colonial church in Arizona crafted from the earthy tones of low-fire clay bricks, sturdy stones, and ancient methods of lime mortar. Its crowning glory of masonry vaults, arching proudly over every inch of its structure, sets it apart from oldest churches in America. Location: Arizona Year Of Establishment: 1700s Denomination: Spanish Catholic Mission Nearest Airport: Murcia (RMU) Airport | 2024 32
33. Location: California Year Of Establishment: 1769 Denomination: Roman Catholic Nearest Airport: San Diego Airport (SAN) History Established in 1769 by Father Junipero Serra, Mission Basilica San Diego de Alcalá stands as California’s inaugural historic mission. It boasts a captivating fusion of Spanish Colonial and Native American architectural styles. It is highlighted by its signature masonry vaults. Despite enduring trials such as earthquakes and fires, it remains a resilient emblem of cultural heritage and community spirit in San Diego, making to the list of oldest churches in America. The United States of America is known for its tall landscapes, amusement parks, hotels, museums, galleries, and recreation spots. However, the other side of the coin is equally eye-catching. One can witness the vibrant cultural heritage, historical evidence, devotional locations, and multiple spiritual sites that can rejuvenate the soul. The next time you are out introspecting the world and opening up your heart, plan to visit these oldest churches in America and let us know your favorite spots. www.enterprisewired.com | 33
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38. Starbucks, a prominent player in the coffee industry worldwide, is well-known for its dedication to social responsibility and community involvement. One of its significant initiatives is the Starbucks Community Stores Program. This program was created to promote community development and address local needs, incorporating Starbucks' corporate social responsibility (CSR) principles into the fabric of local neighborhoods. | 2024 38
39. Introduction to Starbucks and the Community Stores Program Starbucks, which was founded in 1971, has expanded from a single store in Seattle to a global chain of coffeehouses with thousands of locations around the world. In addition to serving coffee, Starbucks has always prioritized ethical sourcing, environmental responsibility, and community engagement. The Starbucks Community Stores Program is a prime example of this dedication, as it focuses on creating stores that serve as more than just coffee shops, but also as centers for social impact and community growth. The Vision Behind the Community Stores Program The Community Stores Program focuses on addressing social and economic challenges in underserved communities. Each store collaborates with local nonprofits and organizations to offer education, employment opportunities, and support services that are customized to meet the specific needs of the community. Through these partnerships, Starbucks utilizes its presence to generate positive and enduring change. Local Partnerships: Each Community Store collaborates with local nonprofits to address important issues such as youth unemployment, education, and housing. These partnerships are crucial for identifying and meeting the specific needs of the community. By working with organizations deeply rooted in and knowledgeable about local challenges, Community Stores can implement targeted and effective solutions. For example, a partnership may involve hosting job fairs with a local employment agency, organizing educational workshops with schools, or working with housing nonprofits to support affordable housing initiatives. Job Training and Employment: Community Stores provide comprehensive job training programs to equip residents with valuable skills and job opportunities. These programs may include vocational training, resume-building workshops, and interview preparation sessions. The goal is to reduce unemployment rates within the community and create pathways for career advancement. By offering training aligned with local job market needs, Community Stores help ensure participants are well-prepared to secure stable and fulfilling employment. Youth Support and Education: Recognizing the importance of investing in the next generation, many Community Stores prioritize youth education and support programs. This can include mentorship programs where young people are paired with role models for guidance and support. Tutoring sessions may be offered to assist students with their studies, while scholarship programs can provide financial aid for higher education. These initiatives aim to empower young individuals, giving them the confidence and resources needed to succeed academically and personally. www.enterprisewired.com | 39
40. Volunteerism and Community Engagement: Starbucks encourages its employees to participate in volunteer activities and community service to give back to the communities they serve. Organized events and initiatives may include community clean-up days, food drives, or fundraising events for local causes. By engaging in these activities, employees not only contribute to the improvement of their communities but also promote a sense of unity and purpose. This focus on volunteerism helps strengthen community bonds and fosters a culture of active citizenship among employees and residents. | 2024 40
41. Impact and Success Stories The Starbucks Community Stores Program has achieved significant success since its establishment. For example, the first Community Store in Harlem, New York, has offered job training and employment opportunities for local youth, leading to a decrease in unemployment rates. In Ferguson, Missouri, a Community Store was opened in response to social unrest and has collaborated with local organizations to assist in economic revitalization and community healing. One noteworthy success story is the Starbucks Community Store in South Los Angeles. Through partnerships with local nonprofit organizations, this store has provided resources and assistance to formerly incarcerated individuals, aiding The Starbucks Community Stores Program exemplifies how businesses can play a pivotal role in addressing social and economic challenges. By integrating community development into its core operations, Starbucks not only enhances its CSR initiatives but also strengthens the communities it serves. Through local partnerships, job training, youth support, and volunteerism, Starbucks Community Stores are making a tangible difference, one cup of coffee at a time. in their reintegration into society and securing stable employment. These initiatives demonstrate the transformative impact of the Community Stores Program. Future of the Community Stores Program Starbucks is planning to expand the Community Stores Program, with a goal of opening 100 Community Stores by 2025. This expansion demonstrates the company's continued commitment to using its resources for social good and making a positive impact in communities globally. www.enterprisewired.com | 41
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