Opsgenie : A Closer Look

In this presentation, we take a deep dive at Opsgenie and its features that help in incident management. Opsgenie is a modern incident management that ensures critical incidents are not missed,actions are taken by the right people and all of these happen within the shortest time possible.

1. SPEAKER PERSON | SPEAKER TITLE @SOCIALMEDIAHANDLE Opsgenie : A closer look HARUN WANGEREKA | ANDROID DEVELOPER @wangerekaharun | APPS:LAB
2. Modern incident management platform
4. Opsgenie Ensures
5. • Critical Incidents are not missed • Actions are taken by the right people • All of this happen in the shortest time possible
7. Opsgenie Receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing .
8. Actionable and Reliable Alerting
9. Uses on call schedule to notify the right people through multiple communication channels including, voice calls, emails, sms and push messages on mobile devices.
10. On call management & escalations
11. If the alert in not acknowledged, opsgenie automatically escalates it ensuring the incident gets the needed attention.
12. Opsgenie Integrations
13. Integration Types
14. • API Based Integrations • Bidirectional Integrations • Outgoing Integrations • Chat integrations
15. You can accomplish almost everything you do with the Opsgenie web app, with the Opsgenie Rest API
16. What is available through REST API? Alert API Contact API Schedule Override API Incident API Notification Rule API Escalation API Integration API Notification Rule Step API Who is On Call API Heartbeat API Team API Forwarding Rule API Policy API Team Member API Custom User Role API Policy API (Deprecated) Team Role API Service API Maintenance API Team Routing Rule API Service Incident Rules API Account API Schedule API Service Incident Templates API User API Schedule Rotation API Logs API
17. Demo
18. Thank you!