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Collaborative Design: Lessons & Observations

adamconnor
September 25, 2013

Collaborative Design: Lessons & Observations

Slides from my talk on the things I've learned by comparing the collaborative process as it is carried out in many modern organizations to the creative process of artists and makers.

adamconnor

September 25, 2013
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  1. Information Technology Information Technology Information Technology Marketing Marketing Marketing Subject

    Matter Experts Subject Matter Experts Subject Matter Experts Initiator Information Technology Design Subject Matter Experts Stakeholder Marketing Project Management Something NEW Stakeholder Stakeholder Stakeholder Design Design Design Project Management Project Management Project Management
  2. Coordination the act of aligning individual work efforts to produce

    outcomes that will eventually be assembled into or utilized in the formation of an end product. Collaboration the act of making decisions as a group in order to build a shared understanding while respecting and utilizing individual areas of expertise and skills.
  3. Collaboration the act of making decisions as a group in

    order to build a shared understanding while respecting and utilizing individual areas of expertise and skills. Coordination the act of aligning individual work efforts to produce outcomes that will eventually be assembled into or utilized in the formation of an end product.
  4. Information Technology Information Technology Information Technology Marketing Marketing Marketing Subject

    Matter Experts Subject Matter Experts Subject Matter Experts Initiator Information Technology Design Subject Matter Experts Stakeholder Marketing Something NEW Stakeholder Stakeholder Stakeholder Design Design Design Project Management Project Management Project Management Project Management
  5. How will I make it? How will it work? What

    kinds of things will it do? What will it look like? Am I crazy? Something NEW How will people use it?
  6. The leader is the one who sees the vision and

    facilitates team members’ contributions to its creation and execution.
  7. Goals Desired, measurable outcomes of the user interacting with the

    product or service. Can be user oriented, business oriented or both. Scenarios Short narratives that the describe the desired behaviors, thoughts, reactions, emotions, etc. of the user. Describes what happens, but not how. Personas User Archetypes that describe their average behaviors, goals, expectations, knowledge, etc. Principles Desired qualities or characteristics of the solution. Describe what happens, but not how.
  8. It’s laid out too much like [popular service]. We should

    be different. The new Spotify design is perhaps even worse than the old Spotify design. The visual hierarchy and underlying IA are terrible. No. That won’t work. What if we do it this way... It needs more flululululuh!! The wireframes are still not answering our problem and are not providing enough an easier solution for the page. Change the order of the screens so that the 3rd and first one are switched. It doesn't have enough spunk. What kind of company shuts down a much-loved service like Google Reader but keeps the vegetative Google Plus? We're disappointed in this solution. We're going to have our own designers come up with one. Looks ugly. Make it pretty. What. The hell. Is this? I would never use this. I don’t like the layout. We should make that a dropdown instead of radio buttons. None of this is what I asked for. This is terrible. I have no idea what the lines mean. I like the paper form better. I'm just not feeling it. I don't know what, but it isn't right yet. Just needs to be more innovative. Make it look more like SharePoint. Here is a rewrite. My intention is to sharpen the language, make it more precise.
  9. >

  10. 1 WHAT HAPPENS Individuals sketch as many ideas as they

    can come up with in 5-8 minutes. WHY Generate as many ideas as possible without time for over-analyzing.
  11. 1 2 WHAT HAPPENS Individuals sketch as many ideas as

    they can come up with in 5-8 minutes. WHAT HAPPENS Individuals sketch 1 idea in 5-8 minutes based on ideas & critique from the previous round. WHY Generate as many ideas as possible without time for over-analyzing. WHY Allow individuals to form their own conclusions on the strongest ideas.
  12. 1 2 3 WHAT HAPPENS Individuals sketch as many ideas

    as they can come up with in 5-8 minutes. WHAT HAPPENS Individuals sketch 1 idea in 5-8 minutes based on ideas & critique from the previous round. WHAT HAPPENS Teams collaboratively sketch 1 idea for 20-25 minutes based on the previous 2 rounds. WHY Generate as many ideas as possible without time for over-analyzing. WHY Allow individuals to form their own conclusions on the strongest ideas. WHY Understand how groups compromise & where consensus has surfaced.
  13. If you have a good grasp of the patterns in

    the creative process as carried out by the artists and makers we all so admire, you can see the weak points in collaboration as it is carried out in many organizations... ...and fix them.