SpiniX Pitch Deck - Turn Restaurant Guests Into Regulars

SpiniX helps restaurants and hospitality businesses turn first-time guests into regulars using gamified rewards, automated Google review collection, and Apple Wallet integration. Guests scan a QR code, spin a prize wheel, win a reward saved to their phone, and get automated reminders to return. Results from 70+ active businesses across 8+ countries: 55% email capture rate (7x industry average), 34% Google review rate (10x normal), and 25% of guests return to redeem. Pricing starts at $3 for the first month. No app needed, 15-minute setup, works on any smartphone. Built bootstrapped and profitable without external funding.

Transcript

1. PRESENTED BY SPINIX SPINIX Turn First-Time Guests Into Regulars With Gamified Rewards, Automated Reviews & Apple Wallet Aisha Great coffee, great service! I will be back for more! 1 week ago A
2. TURN EVERY GUEST INTO A REGULAR WITH GAMIFIED REWARDS PRESENTED BY SPINIX G A M I F I E D R E T E N T I O N SYSTEM (02) 70+ BUSINESSES ACROSS 8+ COUNTRIES
3. MARKET INSIGHTS PRESENTED BY SPINIX (03) • 93% of consumers read online reviews before purchasing (PowerReviews 2023, Trustmary 2025) • 88% trust reviews as much as personal recommendations (WiserNotify 2025) • 72% of customers won't take action until they read positive reviews • Businesses with 4+ star ratings generate 5x more leads than competitors • You have satisfied customers everyday yet possibly only 3% or less of these satisfied customers naturally leave reviews ARE YOU AWARE
4. CURRENT SITUATION (04) 1. The Silent Customer Majority • 95% of your happy customers leave without sharing their experience • Their positive stories never reach potential customers • Word-of-mouth remains trapped in personal conversations 2. The Google Invisibility Crisis • Your business appears less trustworthy than competitors with more reviews • Lower Google rankings mean fewer customers find you • Potential customers choose competitors based on review volume and ratings 3. The Repeat Customer Challenge • No systematic way to stay connected with satisfied customers • Missing opportunities for referrals and repeat business • Customer lifetime value remains unrealized PRESENTED BY SPINIX
5. COST OF INACTION (05) • Lost customers: Everyday without reviews is customers going to competitors • Reduced pricing power: Can't charge premium without social proof • Missed growth: Limited ability to scale without authentic testimonials PRESENTED BY SPINIX
6. HOW SPINIX WORKS (06) • Customer completes purchase → Is invited to play a mobile game • Guest scans QR code at the table → Spins the wheel, wins a reward • Reward saved to Apple/Google Wallet → Auto Google review prompt • Automated emails + push notifications bring them backThey return, spin again. The loop repeats. PRESENTED BY SPINIX
7. MOBILE GAMIFICATION (07) PRESENTED BY SPINIX • Easy set up in 15 min or less • Simple and easy to learn and adopt
8. WHY IT WORKS (08) The Gamification Multiplier Effect: • Fun experience → 34% review rate vs 3% industry average • Instant rewards → Immediate customer satisfaction and loyalty • Mobile-first → No app needed, works on any smartphone • Apple/Google Wallet → Reward always in their pocket with push reminders • Return rate → 25% of guests come back to redeem (vs 2% without) PRESENTED BY SPINIX
9. WHY IT WORKS (09) Smart Reward System: • Customizable prize wheel with your branded rewards • Mix of discounts, free items, bonus points, or exclusive offers • Encourages immediate return visits and repeat purchases • Cost-effective rewards that drive higher customer lifetime value PRESENTED BY SPINIX
10. SUCCESSFUL CASES Poké Bowl – Singapore • SpiniX wheel offered after every dine-in order • Same staff, same menu – just more people remembering them • Before: Low repeat visit rate, no guest database • After 1 month: 28% of guests who spun came back to redeem • Result: Measurable return visits from day one Café – Kuala Lumpur • SpiniX wheel at the counter after every visit • Focused on collecting Google Reviews to attract new guests • Before: Moderate review count, limited online visibility • After 30 days: Google Reviews increased by 52% • Result: New guests discovered them through reviews alone PRESENTED BY SPINIX 70+ BUSINESSES ACROSS 8+ COUNTRIES (10) real cases
11. SUCCESSFUL CASES Pizzeria – Bali • SpiniX wheel after dine-in orders • Focused on driving mid-week traffic with expiring rewards • Before: Mid-week painfully slow, sometimes 1-2 orders • After: 31% of spinners came back to redeem • Result: Wednesdays now steady, reward-driven repeat traffic PRESENTED BY SPINIX 70+ BUSINESSES ACROSS 8+ COUNTRIES (11) real cases
12. YOUR SUCCESS METRICS (12) • 55% of guests give their email (vs 8% industry avg) • Re34% leave a Google review (vs 3% industry avg) • 25% return to redeem their reward (vs 2% without) • Automated email + push reminder sequences drive return visits • Apple/Google Wallet coupons with location-based reminders • Downloadable guest database for your own marketing PRESENTED BY SPINIX
13. YOUR PROJECTED RESULTS PRESENTED BY SPINIX (13) 70+ BUSINESSES ACROSS 8+ COUNTRIES Based on real data from 70+ active businesses • Up to 50 new Google reviews in first month • 55% email capture rate (7x industry average) • 4+ star average rating improvement • 225% of guests return to redeem their reward
14. INVESTMENT & ROI (14) • Starter: $29.99/mo ($3 first month) | Growth: $49.99/mo • Founding Member Lifetime: $249 one-time (pay once, use forever) • Prize budget: 2-5% of transaction value (you control it) • ROI: Cost of 2 pizzas/month for a full retention system PRESENTED BY SPINIX
15. YOUR START FOR $3 (15) What You Get: • Full gamified reward system with customizable prize wheel • Apple/Google Wallet integration with push notifications • Automated email reminder sequences • Google review collection (Google-compliant) • Downloadable guest email list for your own marketing • 15-minute setup, no app needed, works on any phone PRESENTED BY SPINIX
16. WHO WE ARE SpiniX was founded by Adam Palicz, a Hungarian entrepreneur and digital nomad. With over 10 years of B2B sales experience and EUR 23M+ in revenue across 2,448 deals, Adam previously served as COO for a GenAI startup. He holds a Master's degree in Industrial and Organizational Psychology, bringing deep understanding of human behavior to building retention systems that work. SpiniX is bootstrapped, profitable, and operating in 8+ countries with 70+ active businesses. Built without external funding or developers, the platform proves that scrappy execution and deep customer understanding beat big budgets every time. PRESENTED BY SPINIX 70+ BUSINESSES ACROSS 8+ COUNTRIES MISSION: TURN EVERY GUEST INTO A REGULAR THROUGH GAMIFIED REWARDS VISION: 10,000 BUSINESSES IN 3 YEARS (16)
17. OUR TEAM (17) Partners across 8+ countries helping local businesses turn first-time guests into regulars. From Singapore to South Africa, Hungary to the UK. PRESENTED BY SPINIX SUPPORT AT YOUR SERVICE STRATEGIC PARTNER, SINGAPORE STRATEGIC PARTNER, HUNGARY FOUNDER & CEO Silin Gan Anita Gál Adam Palicz EXCLUSIVE PARTNER, SOUTH AFRICA Greig Stephen Fitzell
18. DON'T LET CUSTOMERS LEAVE WITHOUT PLA YING Every customer who walks out without spinning your wheel is: • ❌ A missed brand building opportunity • ❌ A missed Google review opportunity • ❌ A lost repeat customer • ❌ Missing viral social media marketing • ❌ Unrealized word-of-mouth potential PRESENTED BY SPINIX MAKE EVERY CUSTOMER INTERACTION A GAME- CHANGING OPPORTUNITY. (18)
19. WHY NOW? • 93% of consumers check reviews before choosing where to eat • Only 2% of guests return without a system to remind them • Apple/Google Wallet adoption makes reward delivery frictionless • 70+ businesses already proving the model across 8+ countries • Start for $3 in your first month, no commitment PRESENTED BY SPINIX MAKE EVERY CUSTOMER INTERACTION A GAME- CHANGING OPPORTUNITY. (19)
20. LET’S TURN YOUR GUESTS INTO REGULARS PRESENTED BY SPINIX REACH OUT TO US AT VISIT OUR WEBSITE AT hello@spinix.so WWW.SPINIX.SO