You can also watch me on ( https://wordpress.tv/2019/04/10/afsana-multani-20-effective-ways-to-build-a-better-customer-experience/ )
There is a nice quote about the importance of customer service in any business - “Customer service shouldn't just be a department, it should be the entire company."
Afsana has lived this very well as a Customer Support Executive with https://thedotstore.com, which is a venture of https://multidots.com. She is an Artist and a WordPress enthusiast. She recently started an initiative called "iamwplearner", as a knowledge sharing activity with a dream of helping the local as well as WordPress community through different channels and languages. She has an experience of Organising the WordCamp Ahmedabad 2018!
Each and every customer in this world seeks a remarkable experience when they interact with the company or business.
During her presentation about “20 effective ways to build a better customer experience." includes effective ways and valuable tricks who are looking to build a better customer experience in 2019! Whether you are a leader, techie, non-tech, or a frontend developer, we are going to explore more. She has shared her experience and ways that help to interact and provide a great quality of customer support.
For detail explanation of each slide: - You can review her blog:
To know more about Afsana, please visit here:
Thank you :)