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Learning from failure - WAQ 2018

aizlewood
April 12, 2018

Learning from failure - WAQ 2018

A designer's guide to growth and discovery through mistakes and failure. This talk was given at Web à Quebec, April 12 2018 in Quebec City.

aizlewood

April 12, 2018
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  1. Learning from Failure A designer’s guide to growth and discovery

    through mistakes and failure JON AIZLEWOOD @AIZLEWOOD #WAQ18
  2. 404

  3. — FAILFORWARD.ORG “Since we are not taught how to fail,

    our instinctive reactions to failure are usually defensive, dysfunctional and generally don’t serve us very well.”
  4. Intelligent Failure is: Carefully planned Risks aren’t too great Downsides

    are controlled Mechanism for sharing learning https://hbr.org/2010/03/are-you-squandering-your-intel
  5. — JONATHAN LUPO, @USEREXPERIENCE “Ego is indeed the enemy of

    design. It clouds your objectivity, preventing you from considering possibilities and learning from your mistakes.”
  6. COGNITIVE DISSONANCE: “The ability to ignore or deny any information

    that conflicts with one’s existing beliefs.”
  7. — DAN GRELLER, ON THE FUNDAMENTAL ATTRIBUTION ERROR “When witnessing

    someone exhibiting ‘negative’ behaviour, our immediate inclination is to view the person as rude or incompetent.”
  8. Retrospectives What went well What needs improvement What are the

    next steps Who’s accountable for sharing the learnings