Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Design of Conversational Interfaces
Search
Alexis Smirnov
May 27, 2018
Design
0
57
Design of Conversational Interfaces
Presented as part of AI4GOOD Hackathon on May 26, 2018
Alexis Smirnov
May 27, 2018
Tweet
Share
More Decks by Alexis Smirnov
See All by Alexis Smirnov
Research and development of dialogue systems with Rasa
alexissmirnov
0
41
70% Failure Rate. Now What?
alexissmirnov
0
66
Future of Healthcare
alexissmirnov
0
49
Move Fast, Break Things, Do No Harm
alexissmirnov
0
270
AI-first? Ai-second? How does one choose?
alexissmirnov
0
160
Customer care in post-email world
alexissmirnov
0
49
Learning from consumer behaviours to improve enterprise knowledge sharing
alexissmirnov
0
41
About Radialpoint. January 2015
alexissmirnov
0
48
About Radialpoint. October 2014
alexissmirnov
0
58
Other Decks in Design
See All in Design
企業にデザインが融けたとき、デザイナーにできること。事業会社12年間の探究と葛藤 / Designship2025
visional_engineering_and_design
0
790
数理的アプローチで挑むスマホUIのデザイン改善:タップ成功率推定ツール「Tappy」の社内活用事例 / Improving Smartphone UI Design with a Mathematical Approach: In-house Use Case of the Tap Success Rate Estimation Tool "Tappy"
lycorptech_jp
PRO
0
880
越境するデザイン人材:デザイナーが社会資本となる世界へ
goodpatch
0
230
佐藤千晶|ポートフォリオ
chimi_chia
0
210
Correspondence:共に生成していく過程
akiramotomura
0
110
組織はみんなでつくる。デザイナーが仕掛ける急拡大する組織のカルチャーづくり
mkasumi
0
550
CMS管理画面のアクセシビリティ
magi1125
8
2.5k
【MIXI MEETUP!ー TECH & DESIGN DAYー】新たなSNS「mixi2」の “0→1”開発の舞台裏:デザイナーが語るプロダクト誕生秘話
mixi_design
PRO
0
150
新しいデザインの難しさ(公開版) / Difficulties in the New Design (public ver.)
usagimaru
1
930
デザインエンジニアの延長にデザインマネージャーとしての可能性を探る
takanorip
0
630
Illustrator×Firefly 生成したイラストをベースにドット絵を作ってみよう!
connecre
1
140
AI時代に問われる、リサーチの感受性──地域⇄大企業の現場から見えた「違和感」との向き合い方
muture
PRO
0
120
Featured
See All Featured
10 Git Anti Patterns You Should be Aware of
lemiorhan
PRO
658
61k
Scaling GitHub
holman
463
140k
Large-scale JavaScript Application Architecture
addyosmani
514
110k
Why Our Code Smells
bkeepers
PRO
340
57k
Agile that works and the tools we love
rasmusluckow
331
21k
ピンチをチャンスに:未来をつくるプロダクトロードマップ #pmconf2020
aki_iinuma
127
54k
Understanding Cognitive Biases in Performance Measurement
bluesmoon
31
2.7k
Optimizing for Happiness
mojombo
379
70k
What’s in a name? Adding method to the madness
productmarketing
PRO
24
3.7k
For a Future-Friendly Web
brad_frost
180
10k
Put a Button on it: Removing Barriers to Going Fast.
kastner
60
4k
Making the Leap to Tech Lead
cromwellryan
135
9.6k
Transcript
Design of conversational interfaces Alexis Smirnov May 26, 2018
None
None
None
None
None
An employer health benefit Chat with a nurse within minutes
Video-consultation with a doctor for diagnosis Concierge services & follow ups New and renewal prescriptions Referrals to specialists Free delivery of medication
None
Example of a conversation • Intent detection • Information gathering
via a questionnaire • Appointment scheduling • Video • Care Plan • Follow-up (Q&A)
Labels as structured time series events
None
• Chatbot frameworks ◦ RASA (open source) ◦ Wit.ai (Facebook)
◦ dialogflow (Google) ◦ Open Source human-in-the-loop chatbot framework (ask me :) • Slack Platform • Smooch Conversation Orchestrator • Spacy NLP • Principles of bot design (Intercom) • Technical and social challenges of conversational design • Chatbots Magazine • Chatbot News Daily
None