Lock in $30 Savings on PRO—Offer Ends Soon! ⏳

Design of Conversational Interfaces

Avatar for Alexis Smirnov Alexis Smirnov
May 27, 2018
Design
0
58

Design of Conversational Interfaces

Presented as part of AI4GOOD Hackathon on May 26, 2018

Avatar for Alexis Smirnov

Alexis Smirnov

May 27, 2018
Tweet

More Decks by Alexis Smirnov

See All by Alexis Smirnov
Research and development of dialogue systems with Rasa
Avatar for Alexis Smirnov alexissmirnov
0
45
70% Failure Rate. Now What?
Avatar for Alexis Smirnov alexissmirnov
0
67
Future of Healthcare
Avatar for Alexis Smirnov alexissmirnov
0
51
Move Fast, Break Things, Do No Harm
Avatar for Alexis Smirnov alexissmirnov
0
280
AI-first? Ai-second? How does one choose?
Avatar for Alexis Smirnov alexissmirnov
0
160
Customer care in post-email world
Avatar for Alexis Smirnov alexissmirnov
0
50
Learning from consumer behaviours to improve enterprise knowledge sharing
Avatar for Alexis Smirnov alexissmirnov
0
42
About Radialpoint. January 2015
Avatar for Alexis Smirnov alexissmirnov
0
48
About Radialpoint. October 2014
Avatar for Alexis Smirnov alexissmirnov
0
59

Other Decks in Design

See All in Design
図じゃなく言語で描く - Common Ground for Design AI Operations.
Avatar for Kazuki Ikeda kazukiikeda
1
530
【pmconf2025】PdMの頭の中を見える化する体験構造図
Avatar for Shigeyuki Kameda kamechi7222222
1
1.1k
OSO2025-マサカリと太陽：伝え方の情報デザイン
Avatar for majimasachi majimasachi
0
560
【MIXI MEETUP！ー TECH & DESIGN DAYー】【工数98%削減】Xでモンストを話題にせよ！生成AIの活用で日本トレンド6位を獲得した企画の設計&デザイン術
Avatar for MIXI DESIGN mixi_design
PRO
0
170
Correspondence：共に生成していく過程
Avatar for Akira Motomura akiramotomura
0
150
地理院地図をもっと楽しく！れきちず新機能のご紹介
Avatar for Hajime Kato hjmkth
1
250
デザインエンジニアの延長にデザインマネージャーとしての可能性を探る
Avatar for takanorip takanorip
0
810
Liquid GlassとApp Intents
Avatar for touyou touyou
0
550
第4回関東Kaggler会LT HCD-Net人間中心設計スペシャリストが語るNotebookメダルの取り方
Avatar for Isao utm529f
0
1.6k
デザイナーがはばたく未来の入り口『hatch』が描く、新しいデザイナー育成のカタチ
Avatar for Goodpatch Inc. goodpatch
3
2.8k
街・都市という眼差し。まちづくりにおける規範と実践
Avatar for S.SAKAMON sakamon
1
240
kintone Style Book
Avatar for kintone kintone
5
7.7k

Featured

See All Featured
GraphQLとの向き合い方2022年版
Avatar for Yosuke Kurami quramy
50
14k
Facilitating Awesome Meetings
Avatar for Lara Hogan lara
57
6.7k
Building a Modern Day 
E-commerce SEO Strategy
Avatar for Aleyda Solis aleyda
45
8.3k
[RailsConf 2023 Opening Keynote] The Magic of Rails
Avatar for Eileen M. Uchitelle eileencodes
31
9.8k
Become a Pro
Avatar for Speaker Deck speakerdeck
PRO
31
5.7k
Designing Dashboards & Data Visualisations in Web Apps
Avatar for Des Traynor destraynor
231
54k
Distributed Sagas: A Protocol for Coordinating Microservices
Avatar for Caitie McCaffrey caitiem20
333
22k
The Psychology of Web Performance [Beyond Tellerrand 2023]
Avatar for Tammy Everts tammyeverts
49
3.2k
I Don’t Have Time: Getting Over the Fear to Launch Your Podcast
Avatar for Joe Casabona jcasabona
34
2.5k
How STYLIGHT went responsive
Avatar for nonsquared nonsquared
100
6k
4 Signs Your Business is Dying
Avatar for Josh Pigford shpigford
186
22k
Art, The Web, and Tiny UX
Avatar for Lynn Fisher lynnandtonic
303
21k

Transcript

  1. Design of conversational interfaces Alexis Smirnov May 26, 2018

  2. None
  3. None
  4. None
  5. None
  6. None

  7. An employer health benefit Chat with a nurse within minutes

    Video-consultation with a doctor for diagnosis Concierge services & follow ups New and renewal prescriptions Referrals to specialists Free delivery of medication
  8. None

  9. Example of a conversation • Intent detection • Information gathering

    via a questionnaire • Appointment scheduling • Video • Care Plan • Follow-up (Q&A)

  10. Labels as structured time series events

  11. None

  12. • Chatbot frameworks ◦ RASA (open source) ◦ Wit.ai (Facebook)

    ◦ dialogflow (Google) ◦ Open Source human-in-the-loop chatbot framework (ask me :) • Slack Platform • Smooch Conversation Orchestrator • Spacy NLP • Principles of bot design (Intercom) • Technical and social challenges of conversational design • Chatbots Magazine • Chatbot News Daily
  13. None