Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Design of Conversational Interfaces

Sponsored · Ship Features Fearlessly Turn features on and off without deploys. Used by thousands of Ruby developers. →
Avatar for Alexis Smirnov Alexis Smirnov
May 27, 2018
Design
70
0

Design of Conversational Interfaces

Presented as part of AI4GOOD Hackathon on May 26, 2018

Avatar for Alexis Smirnov

Alexis Smirnov

May 27, 2018

More Decks by Alexis Smirnov

See All by Alexis Smirnov
Research and development of dialogue systems with Rasa
Avatar for Alexis Smirnov alexissmirnov
0
73
70% Failure Rate. Now What?
Avatar for Alexis Smirnov alexissmirnov
0
70
Future of Healthcare
Avatar for Alexis Smirnov alexissmirnov
0
64
Move Fast, Break Things, Do No Harm
Avatar for Alexis Smirnov alexissmirnov
0
320
AI-first? Ai-second? How does one choose?
Avatar for Alexis Smirnov alexissmirnov
0
170
Customer care in post-email world
Avatar for Alexis Smirnov alexissmirnov
0
62
Learning from consumer behaviours to improve enterprise knowledge sharing
Avatar for Alexis Smirnov alexissmirnov
0
58
About Radialpoint. January 2015
Avatar for Alexis Smirnov alexissmirnov
0
54
About Radialpoint. October 2014
Avatar for Alexis Smirnov alexissmirnov
0
75

Other Decks in Design

See All in Design
Drawing_for_Anim_Final_PDF.pdf
Avatar for Mandalyn Teo lynteo
2
170
怖くないアクセシビリティ -カウンターカルチャーとしてのアッカン東京-
Avatar for Yu Morita securecat
1
230
Mandalyn_DT5001_FinalAssignment.pdf
Avatar for Mandalyn Teo lynteo
0
240
「おすすめ」はなぜ信用されないのか - 信頼を築くUI/UX設計
Avatar for ryu ryu1013
0
180
大企業インハウスデザイン組織における DesignOps改革の現在地 / DesignOps at Scale: Navigating Transformation in Large Enterprises
Avatar for NTT docomo Business nttcom
0
780
設計と制作 意図を形に表す / Design and Making: Intent Made Form
Avatar for usagimaru usagimaru
3
2k
工房としてのAI ── デザイナー、作家、ビルダー
Avatar for hiranotomoki hiranotomoki
0
360
AI時代に必要な アイデアの形
Avatar for ux-man uxman
0
230
Debiasing Your Software Design Decision-Making @ Flowcon '26
Avatar for Kenny Baas-Schwegler baasie
1
130
1000人規模の組織でデザインハーネスを導入するための第一歩
Avatar for PKSHA Technology（パークシャテクノロジー） pkshadeck
PRO
2
2.6k
なぜ、インサイトを貯めるのか？
Avatar for 田島佳穂 tajima_kaho
3
2.4k
社長の宿題への回答 「新卒×AI」が生み出す価値
Avatar for さき saki822
2
190

Featured

See All Featured
A Guide to Academic Writing Using Generative AI - A Workshop
Avatar for Kenji Saito ks91
PRO
1
350
Jess Joyce - The Pitfalls of Following Frameworks
Avatar for Tech SEO Connect techseoconnect
PRO
1
310
Have SEOs Ruined the Internet? - User Awareness of SEO in 2025
Avatar for Akash Hashmi akashhashmi
0
400
Effective software design: The role of men in debugging patriarchy in IT @ Voxxed Days AMS
Avatar for Kenny Baas-Schwegler baasie
0
450
Principles of Awesome APIs and How to Build Them.
Avatar for Keavy McMinn keavy
128
18k
Music & Morning Musume
Avatar for Bryan Veloso bryan
47
7.3k
Paper Plane (Part 1)
Avatar for Katie Cordina Lindsey katiecoart
PRO
1
9.8k
Rebuilding a faster, lazier Slack
Avatar for samanthasiow samanthasiow
85
9.6k
Automating Front-end Workflow
Avatar for Addy Osmani addyosmani
1370
210k
Building a A Zero-Code AI SEO Workflow
Avatar for Ian Lurie portentint
PRO
0
640
The State of eCommerce SEO: How to Win in Today's Products SERPs - #SEOweek
Avatar for Aleyda Solis aleyda
2
11k
HDC tutorial
Avatar for Michiel Stock michielstock
2
750

Transcript

  1. Design of conversational interfaces Alexis Smirnov May 26, 2018

  2. None
  3. None
  4. None
  5. None
  6. None

  7. An employer health benefit Chat with a nurse within minutes

    Video-consultation with a doctor for diagnosis Concierge services & follow ups New and renewal prescriptions Referrals to specialists Free delivery of medication
  8. None

  9. Example of a conversation • Intent detection • Information gathering

    via a questionnaire • Appointment scheduling • Video • Care Plan • Follow-up (Q&A)

  10. Labels as structured time series events

  11. None

  12. • Chatbot frameworks ◦ RASA (open source) ◦ Wit.ai (Facebook)

    ◦ dialogflow (Google) ◦ Open Source human-in-the-loop chatbot framework (ask me :) • Slack Platform • Smooch Conversation Orchestrator • Spacy NLP • Principles of bot design (Intercom) • Technical and social challenges of conversational design • Chatbots Magazine • Chatbot News Daily
  13. None