Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Design of Conversational Interfaces

Avatar for Alexis Smirnov Alexis Smirnov
May 27, 2018
Design
69
0

Design of Conversational Interfaces

Presented as part of AI4GOOD Hackathon on May 26, 2018

Avatar for Alexis Smirnov

Alexis Smirnov

May 27, 2018

More Decks by Alexis Smirnov

See All by Alexis Smirnov
Research and development of dialogue systems with Rasa
Avatar for Alexis Smirnov alexissmirnov
0
71
70% Failure Rate. Now What?
Avatar for Alexis Smirnov alexissmirnov
0
69
Future of Healthcare
Avatar for Alexis Smirnov alexissmirnov
0
63
Move Fast, Break Things, Do No Harm
Avatar for Alexis Smirnov alexissmirnov
0
310
AI-first? Ai-second? How does one choose?
Avatar for Alexis Smirnov alexissmirnov
0
170
Customer care in post-email world
Avatar for Alexis Smirnov alexissmirnov
0
60
Learning from consumer behaviours to improve enterprise knowledge sharing
Avatar for Alexis Smirnov alexissmirnov
0
54
About Radialpoint. January 2015
Avatar for Alexis Smirnov alexissmirnov
0
53
About Radialpoint. October 2014
Avatar for Alexis Smirnov alexissmirnov
0
72

Other Decks in Design

See All in Design
「ツール」から「パートナー」へ。AI伴走時代のUXデザインとは？～操作を減らし、成果を最大にするための設計～
Avatar for NCDC ncdc
1
630
怖くないアクセシビリティ -カウンターカルチャーとしてのアッカン東京-
Avatar for Yu Morita securecat
1
170
UI生成の鍵は要件整理 -デザインプロセスのエッセンスを プロンプト作成に取り入れよう-
Avatar for 都村　美帆 abokadotyann
3
850
Drawing_for_Anim_Final_PDF.pdf
Avatar for Mandalyn Teo lynteo
2
150
チームをデザイン対象にする / Design for your team
Avatar for 株式会社カミナシ kaminashi
1
1.4k
「余白」と「欲望」を味方につける ——AI時代のデザインエンジニアリングと「越境」の作法 #KNOTS2026
Avatar for koyaman koyaman
1
1.9k
ISO 9241-171:2025っていうのがあってな
Avatar for Shoji Ohashi shosira
1
160
Drawing for Animation
Avatar for Mandalyn Teo lynteo
2
300
20251217リビングラボ・トークin尼崎（尼崎おせっかい会議＆オトナテラコヤ）
Avatar for Kimura Atsunobu a2k
0
120
Connpass-Xperia_Camera_App_by_HCD.pdf
Avatar for ソニー株式会社 sony
1
640
デザインの文脈を理解する：エンジニアがデザインカンファレンスに参加して得た学びと気づき
Avatar for 蛋白（たんぱく・TANPACT） hypebeans
0
200
絵や写真から学ぶ、要素がもたらす副作用
Avatar for keigo kspace
0
340

Featured

See All Featured
Refactoring Trust on Your Teams (GOTO; Chicago 2020)
Avatar for Rebecca Miller-Webster rmw
35
3.5k
Breaking role norms: Why Content Design is so much more than writing copy - Taylor Woolridge
Avatar for UX Y'all uxyall
0
300
10 Git Anti Patterns You Should be Aware of
Avatar for Lemi Orhan Ergin lemiorhan
PRO
659
62k
Cheating the UX When There Is Nothing More to Optimize - PixelPioneers
Avatar for Stéphanie Walter stephaniewalter
287
14k
Site-Speed That Sticks
Avatar for Harry Roberts csswizardry
13
1.2k
Building a Modern Day 
E-commerce SEO Strategy
Avatar for Aleyda Solis aleyda
45
9.1k
個人開発の失敗を避けるイケてる考え方 / tips for indie hackers
Avatar for panda_program panda_program
122
22k
Code Reviewing Like a Champion
Avatar for maltzj maltzj
528
40k
Rebuilding a faster, lazier Slack
Avatar for samanthasiow samanthasiow
85
9.5k
We Analyzed 250 Million AI Search Results: Here's What I Found
Avatar for Josh Blyskal joshbly
1
1.3k
Navigating Algorithm Shifts & AI Overviews - #SMXNext
Avatar for Aleyda Solis aleyda
1
1.3k
Abbi's Birthday
Avatar for Violet Bock coloredviolet
2
7.8k

Transcript

  1. Design of conversational interfaces Alexis Smirnov May 26, 2018

  2. None
  3. None
  4. None
  5. None
  6. None

  7. An employer health benefit Chat with a nurse within minutes

    Video-consultation with a doctor for diagnosis Concierge services & follow ups New and renewal prescriptions Referrals to specialists Free delivery of medication
  8. None

  9. Example of a conversation • Intent detection • Information gathering

    via a questionnaire • Appointment scheduling • Video • Care Plan • Follow-up (Q&A)

  10. Labels as structured time series events

  11. None

  12. • Chatbot frameworks ◦ RASA (open source) ◦ Wit.ai (Facebook)

    ◦ dialogflow (Google) ◦ Open Source human-in-the-loop chatbot framework (ask me :) • Slack Platform • Smooch Conversation Orchestrator • Spacy NLP • Principles of bot design (Intercom) • Technical and social challenges of conversational design • Chatbots Magazine • Chatbot News Daily
  13. None