apidays Paris 2024 - AI Adoption - Engaging Minds, Developing Skills, Delivering Results - Yannick Tremblais, Groupe Rocher.pdf

AI Adoption : Engaging Minds, Developing Skills, Delivering Results
Yannick Tremblais, AI/IT Innovation Manager at Groupe Rocher

apidays Paris 2024 - The Future API Stack for Mass Innovation
December 3 - 5, 2024

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Transcript

1. Engaging Minds Developing Skills Delivering Results AI ADOPTION
2. 2 Groupe Rocher: An independent family-owned group with strong territorial roots Over 15,000 employees 449 million products manufactured by the group and its subcontractors Nearly 50 million customers €2.2 billion in revenue An international group present in 118 countries Yannick Tremblais IT Innovation Manager Groupe Rocher GROUPE ROCHER
3. AI ADOPTION: THE GENESIS GROUPE ROCHER 3 00.
4. GROUPE ROCHER 4 • Transformation of roles • Enhanced creativity • Democratized automation • New governance challenges Impact on Organization Now • Accessible to everyone • Intuitive to use • Rapid adoption GROUPE ROCHER 4 Generative AI: a paradigm shift • Reserved for experts • High technical complexity • Significant costs Before A unique paradigm: AI for everyone, everywhere. GROUPE ROCHER 4 COLOR of simplicity the SMELL of simplicity But this is NOT simplicity
5. GROUPE ROCHER 5 Human Resources Innovation & Creativity Productivity and Operational Efficiency Governance and Risk Management Customer Relationship and User Experience Sustainability … AI: which impact for our organization ?
6. AI ADOPTION: ENGAGING MINDS. GROUPE ROCHER 6 01.
7. GROUPE ROCHER 7 Create a framework where the benefits of Artificial Intelligence are in constant and ethical balance with the protection of human rights, absence of discrimination, and the protection and security of data. Provide quick guidelines and awareness that respond to the technical evolutions of AI Analyzes and provides formal opinions on projects involving AI, as well as action plans for compliance Respond to regulatory obligations within the AI Act 1 2 3 4 AI for GR: AI Oversight Board
8. GROUPE ROCHER 8 Generative AI: AIOB/Communication
9. AI ADOPTION: DEVELOPING SKILLS GROUPE ROCHER 9 02.
10. GROUPE ROCHER 10 How does this impact translate? Improvement in Writing Quality Saved Time on Task Completion Increase in Personal Productivity Boost in Creativity Skill Improvement and Development MENDO : The Tool to improve your prompts In just 9 months: 600+ employees seamlessly onboarded 5,000 exercises completed, driving skill-building A 2/3 usage rate, showing strong engagement Adoption of GenAI tools skyrocketed from 20% to 76% This is proof of real transformation in action! There is nothing better than learning by doing!
11. AI ADOPTION: DELIVERING RESULTS AI Governance GROUPE ROCHER 11 03.
12. GROUPE ROCHER 12 Clearly explain AI concepts, benefits, and operational risks, and collaborate effectively with all teams, including the DPO/AI Protection Office and CISO 03. COMMUNICATION Inspire and guide teams through AI projects, fostering a culture of innovation and continuous improvement. 02. LEADERSHIP Anticipate how AI can transform the organization and align AI strategies with the Group's objectives. 01. VISION 04. EMPATHY Understand and address the concerns and needs of teams, particularly regarding job evolution and the ethical impact of AI. AI CHAMPIONS Create a Community of AI Champion
13. GROUPE ROCHER 13 Clarity role & mission in AI 01 Gain foundational knowledge about AI 02 Broaden your perspective 03 Detail the key steps of an initiative 04 Share examples of use cases 05 Prioritize your use cases 06 AI Champion: Boost Your Knowledge and Lead Its Implementation
14. GROUPE ROCHER 14 Violation Brand Reputation Cyber Threats External Risk & Consideration Internal Risks & Consideration #Phishing scams #Loss of control #Deliberate manipulations #Prompt injection #Copyright infringement #Privacy breaches #Liability in case of violations #Administrative sanctions #Lack of creativity #Attractiveness AI Champion: Understand Risks Disinformation & Discrimination #Loss of control #Bias in results #Hallucination Data Quality #Quality control #Result accuracy #Non-relevance #Data scarcity #Data drift #Data loss #Transfer learning errors #Data governance Sustainability IT costs #Energy intensity #Carbon footprint impacts Inaccuracies #False responses #Shallow training models #Lack of model cards Talent Implications #Talent evolution #Impostor syndrome Threats Privacy #Protection of intellectual property #Misuse of confidential information #Involuntary leaks
15. GROUPE ROCHER 15 Global AI Governance Complementary Board One Goal Ensure an ethical balance between the benefits of AI, human rights, non-discrimination, and data security Provide quick guidelines and awareness aligned with AI's technical developments Analyze and deliver formal recommendations on AI- related projects, as well as action plans for compliance AI Oversight Board (twice a month) AI Management Committee (monthly) Address regulatory obligations within the framework of the AI Act present the AI roadmap of each entity and validate alignment with the Group's OKRs Decide whether a use case progresses to the next stage of the AI management process or is abandoned with CEO/CIO
16. AI ADOPTION: DELIVERING RESULTS AI Use Cases GROUPE ROCHER 16 04.
17. GROUPE ROCHER 17 Alivia: Our RAG apps to experiment usage of GenerativeAI
18. GROUPE ROCHER 18 Use Case Example: Search Document
19. GROUPE ROCHER 19 Driving Efficiency & Innovation Cost control Usage monitoring Chatbots tailored to professions Sharing of best practices Flexibility of LLMs Experimentation in a secure environment Scalability with cloud deployment sustainability
20. GROUPE ROCHER 20 Develop a Mindset of Innovation Cultivate Your Curiosity About AI and discuss with your peer Key success factors for an AI initiative Invest in the Data Quality & accessibility (API ;)) Change Management & Workforce Upskillink Ethics, Compliance, and Governance
21. OUR GROUP MISSION AT THE SERVICE OF THE COMMON GOOD THANKS YOU