Success Factors for Enterprise API Adoption

Ramesh Ranganathan
Session: Business Models
API Strategy & Practice Conference, Amsterdam 2014

Transcript

1. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 1 Success Factors for Enterprise API Adoption Ramesh.ranganathan@wipro.com
2. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 2 Integration Context Today Social Exposure Mobile Connectivity Analytics Cloud PARTNER REGULATIONS SUPPLIERS CHANNELS Efficient Channel Integration – Converging isolated back- office systems Efficient Partner On-boarding Seamless B2B Integration Transparent, collaborative, real-time supply chain Regulatory compliance mandates - Well-architected error-handling framework
3. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 3 Insights from API Survey Cutter Benchmark Review - 2014 (In Partnership with Wipro) Business Drivers IT Drivers More than 70% chose New partnership & Increasing revenue More than 65% chose Application integration, Mobile Integration & device integration
4. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 4 **Cutter Bench Mar Review - 2014 (In Partnership with Wipro) Close to 70% have API programs underway or in roadmap Close to 60% have API programs owned by IT Insights from API Survey
5. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 5 Security Risk is number one challenge followed by business model reengineering More than 60% feel all the capabilities listed are important Insights from API Survey
6. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 6 Leveraging Investments
7. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 7 Service consumption – Flexibility & Ease of Use API Management Authentication & Authorization Token Mediation Routing Analytics & Dashboard Metering & Pricing Community Portal Service Oriented Middleware Applications & Data Sources Transformation Service Orchestration Routing Adapters Connectors Protocol Mediation Sales Servicing Payments Billing Message Mediation • Provider Integration Focused • Interface Granularity aligned towards reuse, provider abstraction • Predominant design based on SOAP, HTTP/JMS • Focused on ease of consumer use • Consumer based policies leading to APIs with easy access of range of consumers • Predominant design based on REST, XML/JSON
8. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 8 SOA Lessons carried to API world • Developer hand-holding on consumer and provider side to enable smooth adoption • Mapping documentation & service invocation framework are important for enterprise wide success • Centralized Repository for discovery, lifecycle management & impact analysis • One size fits all approach to service design does not work • SSO for Services and abstracting security logic from implementation
9. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 9 Success Factors for API Program
10. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 10 API Program Success – Key Considerations API Program API Platform & Standards Sponsorship & Ownership Consumer Onboarding Management & Monitoring
11. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 11 API Platform & Standards • Reference Architecture • Consider all External integration scenarios, business requirements and map products • Address how the API layer integrates with existing enterprise landscape • Look at all integration scenarios (Internal to Internal, External to External, …) to finalize deployment architecture • Focus on Security – Protocols, Token Mediations and IDAM instances for different scenarios • Define Standards for API Development • Process around API governance (Critical if SOA doesn’t exist in the enterprise or maturity is low)
12. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 12 Sponsorship & Ownership • Funding & sponsorship for the platform development, Support of APIs • Fund a core API Team • Consider “API as a Service” deployment Model (to attain cost variabilization) • Consultative engagement with projects to identify API scenarios • API with Partner integration & Mobile have direct business involvement many times and hence ownership
13. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 13 Consumer Onboarding • Templates to capture API requirements • Self Service for consumers • Sandbox environments, Virtualization of endpoints • Collaboration Portals & Knowledge sharing forums • Training programs • API Evangelization
14. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 14 Management & Monitoring • Need quick turn around for production issues – Comprehensive monitoring of services & APIs needed • End to end infrastructure needs to scale • Centralized logging, auditing and metering • Transaction volumes on APIs can quickly increase, leading to explosion of audit logs, potential big data problem
15. © 2013 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL 15 Thank You Ramesh Ranganathan Ramesh.ranganathan@wipro.com Principal Consultant