From Art to Science: Community Development in a Data-driven World

The community development efforts in open source ecosystems is increasing its complexity. This is due to the growth of the open source industrial interest and how organizations invest resources in those projects. This talk will focus CNCF ecosystem and how the application of a data-driven methodology and specifically the network relationship analysis and visualizations are bringing new valuable insights, enabling better open source community management and helping foster more open and transparent cross-community collaborations. This talk includes reseach and analysis on CNCF cross-community collaboration and will show how by applying more data-driven approach given CNCF's growth,interdependencies, increasing complexity, and multiple commercial interests can help foster stronger, healthier open source communities.

Transcript

1. From Art to Science:
   Community Development
   in a Data-Driven World
   Diane Mueller
   Director, Community Development
   Red Hat Cloud Platform
   dmueller@redhat.com
   @openshiftcommon
   October 2020 - Open Source Summit Europe
   Daniel Izquierdo
   Director of Consulting
   Bitergia
   dizquierdo@bitergia.com
   @dizquierdo / @bitergia
   

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2. Diane Mueller (Red Hat)
   Daniel Izquierdo (Bitergia)
   D. Mueller and D. Izquierdo-Cortazar,
   "From Art to Science: The Evolution of Community Development,"
   in IEEE Software, vol. 36, no. 6, pp. 23-28, Nov.-Dec. 2019
   doi: 10.1109/MS.2019.2936177.
   

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3. OPEN SOURCE IS THE SOURCE
   OF TECHNOLOGICAL INNOVATION
   1M+
   projects
   KVM
   GNOME
   Apache Project
   OpenShift Origin
   OpenStack®
   Linux® kernel
   node.js
   Kubernetes
   Fedora
   OpenJDK
   TensorFlow
   Hyperledger
   96M* REPOSITORIES
   31M* DEVELOPERS
   2.1M* BUSINESSES
   *GitHub Oct 2018
   

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4. Red Hat OpenShift Open Source Distribution of Kubernetes
   OKD = f(Kubernetes++)
   OpenShift’s Cloud Native Open Source Landscape (https://okd.io)
   okd.io
   

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5. The Rise of Inter-related Cloud Native OSS Ecosystems
   Cloud Native Computing Foundation’s Landscape (https://landscape.cncf.io/)
   

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6. Developing Strategies for Continous Connnection
   > Respond to Desire to Connect
   Meet your Community Where They Are
   > Creation of Curated Content
   Give Away the Podium
   Renew, Reuse, Recycle
   > Encouraging Positive Enagement
   Sharing, Contributing, Feedback -> Engagment
   > Automatic Execution
   Organizational-based Membership
   Relationship Management
   Automate workflows without dehumanizing the connections
   OpenSource Summit - October 2020
   

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7. Move from ‘Art’ to ‘Science’
   Applying Data-Driven Approach to Community Development
   https://chaoss.github.io/grimoirelab/
   

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8. Use Case
   

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9. Key
   Projects
   

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10. Highly
    interconnected
    Projects
    

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11. Less
    Interconnected
    Projects
    

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12. Developers
    bridging
    Communities
    Betweenness/
    Centrality
    

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13. Segmentation by Personas
    Tangential Personas
    Untangling Upstream Relationships
    Connector Personas
    Uncovering Community Connectors
    Newcomer Personas
    Flagging the New Entrants
    Project Lead Personas
    Identifying & Supporting Leaders
    Organizational Personas
    What else should we be watching
    Untangling the Community Relationships
    

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14. ● Upstream Coordination is Essential
    ● Cross-Communinity vs Single Project Focus
    ● Persona analysis to explore structure and stability
    ● Healthy Relationships Matter
    ● Domain Knowledge is imperative to understanding Relationships
    ● Data Matters (clean, curated data and good tools!)
    What’s Up Next? Predictive Analysis (perhaps using IBM Watson ;-)
    Conclusions
    

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15. “Skate to where the puck is going,
    not where it has been.”
    

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16. plus.google.com/+RedHat
    linkedin.com/company/red-hat
    youtube.com/user/RedHatVideos
    facebook.com/redhatinc
    twitter.com/RedHat
    THANK YOU
    @OpenShiftCommon https://commons.openShift.org
    @Bitergia https://bitergia.com
    

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