The UX of Things - Generate London 2015

Transcript

1. Hello The UX of Things

2. None
3. None
4. None
5. None
6. None
7. None

8. WTF!??

9. None
10. None

11. https://www.flickr.com/photos/uscpsc/14265430963

12. https://www.flickr.com/photos/williamhook/1240484881

13. None
14. None
15. None

16. https://www.flickr.com/photos/kulturarvsprojektet/6498618187

17. https://www.flickr.com/photos/pasukaru76/4438219543

18. https://www.flickr.com/photos/mdpettitt/4382021077/

19. Sweeping generalisation alert

20. https://commons.wikimedia.org/wiki/File:Beacons_by_jnxyz.education_(13571217764).jpg

21. This space is deliberately blank

22. Stuff we get involved with Stuff in the thing we’re

    working on

23. Stuff in the thing we’re working on Stuff we get

    involved with

24. https://www.flickr.com/photos/uscpsc/15029231520 https://www.flickr.com/photos/comedynose/4690775465 https://www.flickr.com/photos/uscpsc/14907232412 https://www.flickr.com/photos/topgold/6108572806 https://www.flickr.com/photos/uscpsc/14265430963 One of these things is

    not like the others

25. https://www.flickr.com/photos/duchamp/87025164

26. https://www.flickr.com/photos/stickergiant/4821362595

27. https://www.flickr.com/photos/edkohler/2139369280

28. https://www.flickr.com/photos/gctwnl/4230301665

29. https://www.flickr.com/photos/doctorow/2054515925

30. https://www.flickr.com/photos/dpstyles/3450201676

31. http://www.tripwire.com/state-of-security/security-data-protection/simulated-human-hacked/ http://www.theregister.co.uk/2015/09/03/baby_monitors_insecure_internet_things/ http://www.wired.com/2015/07/hackers-remotely-kill-jeep-highway/

32. None

33. http://www.wired.com/2015/07/senate-bill-seeks-standards-cars-defenses-hackers/ https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/409774/14-1230-internet-of-things- review.pdf

34. None

35. We all need to get our heads round our responsibilities

    and risks across the board for things https://bitbucket.org/snippets/bouncingdan/89Gg4

36. The user experience, and everything that contributes to it, is

    *everyone’s* responsibility https://bitbucket.org/snippets/bouncingdan/borGL

37. We probably need to slow down a bit https://bitbucket.org/snippets/bouncingdan/4RgME

38. We need to find a balance between MVP and whatever

    the opposite of MVP is https://bitbucket.org/snippets/bouncingdan/BAn4k

39. We should learn some of, understand some of, and start

    using some of other design disciplines: service design, product design, systems thinking https://bitbucket.org/snippets/bouncingdan/AGLxy

40. Go beyond basic usability testing. We should consider extended beta

    tests and field trials https://bitbucket.org/snippets/bouncingdan/89z6b

41. Get involved with the design of customer support https://bitbucket.org/snippets/bouncingdan/z9d65

42. Security is not something we can sacrifice for user experience.

    It’s a crucial part of the user experience https://bitbucket.org/snippets/bouncingdan/69zj9

43. How are we going to update our things? How will

    our users update their things? https://bitbucket.org/snippets/bouncingdan/pRbjK

44. Expect scare stories around safety and security to bring regulation.

    If there are none, consider our duty to uphold safety and security https://bitbucket.org/snippets/bouncingdan/MARq5

45. Don't say “I don't do X” “Y isn't really our

    thing”. Start to do X and Y. Learn enough to be able to understand, help, and take action https://bitbucket.org/snippets/bouncingdan/pRbjE

46. Business models underpin many aspects of our things which form

    part of the user experience. We have to understand and design alongside them https://bitbucket.org/snippets/bouncingdan/98rjg

47. You and your team, along with your clients, *will* face

    some of these responsibilities. Don't be afraid of them and don't dodge them https://bitbucket.org/snippets/bouncingdan/ojbxz
48. None

49. https://www.goodreads.com/book/show/23236797-designing-connected-products https://twitter.com/badiotday https://twitter.com/internetofshit

50. https://pinboard.in/search/u:bouncingdan?query=uxofthings

51. Thank you @bouncingdan @fffunction http://fffunction.co