The UX of Things - Generate London 2015

462d2b374bfea4d99c40d3a1885fcda7?s=47 Dan Goodwin
September 18, 2015
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The UX of Things - Generate London 2015

462d2b374bfea4d99c40d3a1885fcda7?s=128

Dan Goodwin

September 18, 2015
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Transcript

  1. Hello The UX of Things

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  8. WTF!??

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  11. https://www.flickr.com/photos/uscpsc/14265430963

  12. https://www.flickr.com/photos/williamhook/1240484881

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  16. https://www.flickr.com/photos/kulturarvsprojektet/6498618187

  17. https://www.flickr.com/photos/pasukaru76/4438219543

  18. https://www.flickr.com/photos/mdpettitt/4382021077/

  19. Sweeping generalisation alert

  20. https://commons.wikimedia.org/wiki/File:Beacons_by_jnxyz.education_(13571217764).jpg

  21. This space is deliberately blank

  22. Stuff we get involved with Stuff in the thing we’re

    working on
  23. Stuff in the thing we’re working on Stuff we get

    involved with
  24. https://www.flickr.com/photos/uscpsc/15029231520 https://www.flickr.com/photos/comedynose/4690775465 https://www.flickr.com/photos/uscpsc/14907232412 https://www.flickr.com/photos/topgold/6108572806 https://www.flickr.com/photos/uscpsc/14265430963 One of these things is

    not like the others
  25. https://www.flickr.com/photos/duchamp/87025164

  26. https://www.flickr.com/photos/stickergiant/4821362595

  27. https://www.flickr.com/photos/edkohler/2139369280

  28. https://www.flickr.com/photos/gctwnl/4230301665

  29. https://www.flickr.com/photos/doctorow/2054515925

  30. https://www.flickr.com/photos/dpstyles/3450201676

  31. http://www.tripwire.com/state-of-security/security-data-protection/simulated-human-hacked/ http://www.theregister.co.uk/2015/09/03/baby_monitors_insecure_internet_things/ http://www.wired.com/2015/07/hackers-remotely-kill-jeep-highway/

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  33. http://www.wired.com/2015/07/senate-bill-seeks-standards-cars-defenses-hackers/ https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/409774/14-1230-internet-of-things- review.pdf

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  35. We all need to get our heads round our responsibilities

    and risks across the board for things https://bitbucket.org/snippets/bouncingdan/89Gg4
  36. The user experience, and everything that contributes to it, is

    *everyone’s* responsibility https://bitbucket.org/snippets/bouncingdan/borGL
  37. We probably need to slow down a bit https://bitbucket.org/snippets/bouncingdan/4RgME

  38. We need to find a balance between MVP and whatever

    the opposite of MVP is https://bitbucket.org/snippets/bouncingdan/BAn4k
  39. We should learn some of, understand some of, and start

    using some of other design disciplines: service design, product design, systems thinking https://bitbucket.org/snippets/bouncingdan/AGLxy
  40. Go beyond basic usability testing. We should consider extended beta

    tests and field trials https://bitbucket.org/snippets/bouncingdan/89z6b
  41. Get involved with the design of customer support https://bitbucket.org/snippets/bouncingdan/z9d65

  42. Security is not something we can sacrifice for user experience.

    It’s a crucial part of the user experience https://bitbucket.org/snippets/bouncingdan/69zj9
  43. How are we going to update our things? How will

    our users update their things? https://bitbucket.org/snippets/bouncingdan/pRbjK
  44. Expect scare stories around safety and security to bring regulation.

    If there are none, consider our duty to uphold safety and security https://bitbucket.org/snippets/bouncingdan/MARq5
  45. Don't say “I don't do X” “Y isn't really our

    thing”. Start to do X and Y. Learn enough to be able to understand, help, and take action https://bitbucket.org/snippets/bouncingdan/pRbjE
  46. Business models underpin many aspects of our things which form

    part of the user experience. We have to understand and design alongside them https://bitbucket.org/snippets/bouncingdan/98rjg
  47. You and your team, along with your clients, *will* face

    some of these responsibilities. Don't be afraid of them and don't dodge them https://bitbucket.org/snippets/bouncingdan/ojbxz
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  49. https://www.goodreads.com/book/show/23236797-designing-connected-products https://twitter.com/badiotday https://twitter.com/internetofshit

  50. https://pinboard.in/search/u:bouncingdan?query=uxofthings

  51. Thank you @bouncingdan @fffunction http://fffunction.co