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The UX of Things - Generate London 2015
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Dan Goodwin
September 18, 2015
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The UX of Things - Generate London 2015
Dan Goodwin
September 18, 2015
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Transcript
Hello The UX of Things
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WTF!??
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https://www.flickr.com/photos/uscpsc/14265430963
https://www.flickr.com/photos/williamhook/1240484881
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https://www.flickr.com/photos/kulturarvsprojektet/6498618187
https://www.flickr.com/photos/pasukaru76/4438219543
https://www.flickr.com/photos/mdpettitt/4382021077/
Sweeping generalisation alert
https://commons.wikimedia.org/wiki/File:Beacons_by_jnxyz.education_(13571217764).jpg
This space is deliberately blank
Stuff we get involved with Stuff in the thing we’re
working on
Stuff in the thing we’re working on Stuff we get
involved with
https://www.flickr.com/photos/uscpsc/15029231520 https://www.flickr.com/photos/comedynose/4690775465 https://www.flickr.com/photos/uscpsc/14907232412 https://www.flickr.com/photos/topgold/6108572806 https://www.flickr.com/photos/uscpsc/14265430963 One of these things is
not like the others
https://www.flickr.com/photos/duchamp/87025164
https://www.flickr.com/photos/stickergiant/4821362595
https://www.flickr.com/photos/edkohler/2139369280
https://www.flickr.com/photos/gctwnl/4230301665
https://www.flickr.com/photos/doctorow/2054515925
https://www.flickr.com/photos/dpstyles/3450201676
http://www.tripwire.com/state-of-security/security-data-protection/simulated-human-hacked/ http://www.theregister.co.uk/2015/09/03/baby_monitors_insecure_internet_things/ http://www.wired.com/2015/07/hackers-remotely-kill-jeep-highway/
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http://www.wired.com/2015/07/senate-bill-seeks-standards-cars-defenses-hackers/ https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/409774/14-1230-internet-of-things- review.pdf
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We all need to get our heads round our responsibilities
and risks across the board for things https://bitbucket.org/snippets/bouncingdan/89Gg4
The user experience, and everything that contributes to it, is
*everyone’s* responsibility https://bitbucket.org/snippets/bouncingdan/borGL
We probably need to slow down a bit https://bitbucket.org/snippets/bouncingdan/4RgME
We need to find a balance between MVP and whatever
the opposite of MVP is https://bitbucket.org/snippets/bouncingdan/BAn4k
We should learn some of, understand some of, and start
using some of other design disciplines: service design, product design, systems thinking https://bitbucket.org/snippets/bouncingdan/AGLxy
Go beyond basic usability testing. We should consider extended beta
tests and field trials https://bitbucket.org/snippets/bouncingdan/89z6b
Get involved with the design of customer support https://bitbucket.org/snippets/bouncingdan/z9d65
Security is not something we can sacrifice for user experience.
It’s a crucial part of the user experience https://bitbucket.org/snippets/bouncingdan/69zj9
How are we going to update our things? How will
our users update their things? https://bitbucket.org/snippets/bouncingdan/pRbjK
Expect scare stories around safety and security to bring regulation.
If there are none, consider our duty to uphold safety and security https://bitbucket.org/snippets/bouncingdan/MARq5
Don't say “I don't do X” “Y isn't really our
thing”. Start to do X and Y. Learn enough to be able to understand, help, and take action https://bitbucket.org/snippets/bouncingdan/pRbjE
Business models underpin many aspects of our things which form
part of the user experience. We have to understand and design alongside them https://bitbucket.org/snippets/bouncingdan/98rjg
You and your team, along with your clients, *will* face
some of these responsibilities. Don't be afraid of them and don't dodge them https://bitbucket.org/snippets/bouncingdan/ojbxz
None
https://www.goodreads.com/book/show/23236797-designing-connected-products https://twitter.com/badiotday https://twitter.com/internetofshit
https://pinboard.in/search/u:bouncingdan?query=uxofthings
Thank you @bouncingdan @fffunction http://fffunction.co