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The UX of Things - Generate London 2015

Dan Goodwin
September 18, 2015

The UX of Things - Generate London 2015

Dan Goodwin

September 18, 2015


  1. We all need to get our heads round our responsibilities

    and risks across the board for things https://bitbucket.org/snippets/bouncingdan/89Gg4
  2. The user experience, and everything that contributes to it, is

    *everyone’s* responsibility https://bitbucket.org/snippets/bouncingdan/borGL
  3. We need to find a balance between MVP and whatever

    the opposite of MVP is https://bitbucket.org/snippets/bouncingdan/BAn4k
  4. We should learn some of, understand some of, and start

    using some of other design disciplines: service design, product design, systems thinking https://bitbucket.org/snippets/bouncingdan/AGLxy
  5. Go beyond basic usability testing. We should consider extended beta

    tests and field trials https://bitbucket.org/snippets/bouncingdan/89z6b
  6. Security is not something we can sacrifice for user experience.

    It’s a crucial part of the user experience https://bitbucket.org/snippets/bouncingdan/69zj9
  7. How are we going to update our things? How will

    our users update their things? https://bitbucket.org/snippets/bouncingdan/pRbjK
  8. Expect scare stories around safety and security to bring regulation.

    If there are none, consider our duty to uphold safety and security https://bitbucket.org/snippets/bouncingdan/MARq5
  9. Don't say “I don't do X” “Y isn't really our

    thing”. Start to do X and Y. Learn enough to be able to understand, help, and take action https://bitbucket.org/snippets/bouncingdan/pRbjE
  10. Business models underpin many aspects of our things which form

    part of the user experience. We have to understand and design alongside them https://bitbucket.org/snippets/bouncingdan/98rjg
  11. You and your team, along with your clients, *will* face

    some of these responsibilities. Don't be afraid of them and don't dodge them https://bitbucket.org/snippets/bouncingdan/ojbxz