The UX of Things - Generate London 2015

Transcript

1. Hello The UX of Things
8. WTF!??
11. https://www.flickr.com/photos/uscpsc/14265430963
12. https://www.flickr.com/photos/williamhook/1240484881
16. https://www.flickr.com/photos/kulturarvsprojektet/6498618187
17. https://www.flickr.com/photos/pasukaru76/4438219543
18. https://www.flickr.com/photos/mdpettitt/4382021077/
19. Sweeping generalisation alert
20. https://commons.wikimedia.org/wiki/File:Beacons_by_jnxyz.education_(13571217764).jpg
21. This space is deliberately blank
22. Stuff we get involved with Stuff in the thing we’re working on
23. Stuff in the thing we’re working on Stuff we get involved with
24. https://www.flickr.com/photos/uscpsc/15029231520 https://www.flickr.com/photos/comedynose/4690775465 https://www.flickr.com/photos/uscpsc/14907232412 https://www.flickr.com/photos/topgold/6108572806 https://www.flickr.com/photos/uscpsc/14265430963 One of these things is not like the others
25. https://www.flickr.com/photos/duchamp/87025164
26. https://www.flickr.com/photos/stickergiant/4821362595
27. https://www.flickr.com/photos/edkohler/2139369280
28. https://www.flickr.com/photos/gctwnl/4230301665
29. https://www.flickr.com/photos/doctorow/2054515925
30. https://www.flickr.com/photos/dpstyles/3450201676
31. http://www.tripwire.com/state-of-security/security-data-protection/simulated-human-hacked/ http://www.theregister.co.uk/2015/09/03/baby_monitors_insecure_internet_things/ http://www.wired.com/2015/07/hackers-remotely-kill-jeep-highway/
33. http://www.wired.com/2015/07/senate-bill-seeks-standards-cars-defenses-hackers/ https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/409774/14-1230-internet-of-things- review.pdf
35. We all need to get our heads round our responsibilities and risks across the board for things https://bitbucket.org/snippets/bouncingdan/89Gg4
36. The user experience, and everything that contributes to it, is *everyone’s* responsibility https://bitbucket.org/snippets/bouncingdan/borGL
37. We probably need to slow down a bit https://bitbucket.org/snippets/bouncingdan/4RgME
38. We need to find a balance between MVP and whatever the opposite of MVP is https://bitbucket.org/snippets/bouncingdan/BAn4k
39. We should learn some of, understand some of, and start using some of other design disciplines: service design, product design, systems thinking https://bitbucket.org/snippets/bouncingdan/AGLxy
40. Go beyond basic usability testing. We should consider extended beta tests and field trials https://bitbucket.org/snippets/bouncingdan/89z6b
41. Get involved with the design of customer support https://bitbucket.org/snippets/bouncingdan/z9d65
42. Security is not something we can sacrifice for user experience. It’s a crucial part of the user experience https://bitbucket.org/snippets/bouncingdan/69zj9
43. How are we going to update our things? How will our users update their things? https://bitbucket.org/snippets/bouncingdan/pRbjK
44. Expect scare stories around safety and security to bring regulation. If there are none, consider our duty to uphold safety and security https://bitbucket.org/snippets/bouncingdan/MARq5
45. Don't say “I don't do X” “Y isn't really our thing”. Start to do X and Y. Learn enough to be able to understand, help, and take action https://bitbucket.org/snippets/bouncingdan/pRbjE
46. Business models underpin many aspects of our things which form part of the user experience. We have to understand and design alongside them https://bitbucket.org/snippets/bouncingdan/98rjg
47. You and your team, along with your clients, *will* face some of these responsibilities. Don't be afraid of them and don't dodge them https://bitbucket.org/snippets/bouncingdan/ojbxz
49. https://www.goodreads.com/book/show/23236797-designing-connected-products https://twitter.com/badiotday https://twitter.com/internetofshit
50. https://pinboard.in/search/u:bouncingdan?query=uxofthings
51. Thank you @bouncingdan @fffunction http://fffunction.co