many services, not able to adequately provide them. Overloaded - too many teams to support, staff rotate rapidly including PO/PM, management unaware of what to do Fortress - behind their walls, they do what they like, poorly maintained tools are thrown to teams. Management often not in the loop Abandoned - setup by a small group in the past to do the right thing but now drifting with unclear responsibilities but a wide user base Well-Intentioned - a fully designed platform which is hard to use (Ivory Tower of Dave Farley) Organic - a platform has appeared from the mists. (Design by Accident of DF)