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Kanban's Respect for People

Chris McDermott
March 16, 2013
200

Kanban's Respect for People

Session given at London Lean Kanban Day 2013.

Chris McDermott

March 16, 2013
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  1. Chris McDermott @chrisvmcd Kanban’s respect for people (was "Kanban, it’s

    personal" or "the other side of Kanban") Monday, 18 March 13
  2. Monday, 18 March 13

  3. Monday, 18 March 13

  4. Monday, 18 March 13

  5. Monday, 18 March 13

  6. “95% of the performance of an organisation is attributable to

    the system (processes, technology, work design, regulations, etc) and 5% are attributable to the individual” - W. Edwards Deming Monday, 18 March 13
  7. people come to work each day to do a good

    job the best way to do a good job is to work in a good system the best people to create a good system are the people who do the work the creation of a good system is never ending i believe/strongly suspect that: Monday, 18 March 13
  8. Kanban is a respectful and understanding method for the evolutionary

    development of systems that help people do a good job Monday, 18 March 13
  9. start with what you do now agree to purse incremental

    and evolutionary change initially, respect current roles, responsibilities & job titles encourage acts of leadership at all levels Monday, 18 March 13
  10. start with what you do now agree to purse incremental

    and evolutionary change initially, respect current roles, responsibilities & job titles encourage acts of leadership at all levels no value judgement Monday, 18 March 13
  11. start with what you do now agree to purse incremental

    and evolutionary change initially, respect current roles, responsibilities & job titles encourage acts of leadership at all levels collaborative change no value judgement Monday, 18 March 13
  12. start with what you do now agree to purse incremental

    and evolutionary change initially, respect current roles, responsibilities & job titles encourage acts of leadership at all levels collaborative change no value judgement honesty and respect Monday, 18 March 13
  13. start with what you do now agree to purse incremental

    and evolutionary change initially, respect current roles, responsibilities & job titles encourage acts of leadership at all levels collaborative change no value judgement valued contribution honesty and respect Monday, 18 March 13
  14. shared understanding Monday, 18 March 13

  15. Demand (4) Analysis (5) Dev (6) Test Released In Progress

    Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** HT @Caza_no7 Monday, 18 March 13
  16. Demand (4) Analysis (5) Dev (6) Test Released In Progress

    Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** HT @Caza_no7 Monday, 18 March 13
  17. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Monday, 18 March 13
  18. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  19. choice Monday, 18 March 13

  20. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  21. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  22. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  23. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  24. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  25. improvement Monday, 18 March 13

  26. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  27. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  28. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  29. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  30. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Definition of Done: • Code clean & checked in • Integrated & tested • Running on a UAT env Monday, 18 March 13
  31. shared purpose Monday, 18 March 13

  32. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Done Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested • Running on a UAT env Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  33. belonging Monday, 18 March 13

  34. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Ready to celebrate Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested • Running on a UAT env Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest HT @agilesensei Monday, 18 March 13
  35. flow Monday, 18 March 13

  36. Task description **/**/2011 214*** Demand (4) Analysis (5) Dev (6)

    Test Released In Progress Done In Progress Done In Progress (2) Ready to celebrate Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Definition of Done: • Goal is clear • First tasks defined Definition of Done: • Code clean & checked in • Integrated & tested • Running on a UAT env Definition of Done: • Customer accepted • Ready for production Pull Criteria: 1) Expedite 2) Fixed Date in danger 3) Oldest Monday, 18 March 13
  37. trust Monday, 18 March 13

  38. HT @Kurt_Haeusler Monday, 18 March 13

  39. expedite immediate action fixed delivery date 99% on time standard

    85% on time intangible class of service Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Monday, 18 March 13
  40. safety Monday, 18 March 13

  41. C all C entre Sales F in an ce Developm

    ent Monday, 18 March 13
  42. C all C entre Sales F in an ce Developm

    ent Monday, 18 March 13
  43. C all C entre Sales F in an ce Developm

    ent Monday, 18 March 13
  44. C all C entre Sales F in an ce Developm

    ent Monday, 18 March 13
  45. Another late night! C all C entre Sales F in

    an ce Developm ent Monday, 18 March 13
  46. What should I do next? Another late night! C all

    C entre Sales F in an ce Developm ent Monday, 18 March 13
  47. What should I do next? Another late night! This is

    thankless work! C all C entre Sales F in an ce Developm ent Monday, 18 March 13
  48. What should I do next? Another late night! This is

    thankless work! I am stressed C all C entre Sales F in an ce Developm ent Monday, 18 March 13
  49. What should I do next? Another late night! This is

    thankless work! I am stressed Why don’t they just follow the process! C all C entre Sales F in an ce Developm ent Monday, 18 March 13
  50. What should I do next? We get no time to

    think! Another late night! This is thankless work! I am stressed Why don’t they just follow the process! C all C entre Sales F in an ce Developm ent Monday, 18 March 13
  51. What should I do next? We get no time to

    think! Another late night! This is thankless work! I am stressed Why don’t they just follow the process! @$%£!! C all C entre Sales F in an ce Developm ent Monday, 18 March 13
  52. Next (5) Doing (5) Verify Done Priorities High Low Task

    description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Call Centre Sales Finance Dev Ops Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** HT @Caza_no7 Monday, 18 March 13
  53. Next (5) Doing (5) Verify Done Priorities High Low Task

    description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Call Centre Sales Finance Dev Ops Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** **/**/2011 Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** Task description **/**/2011 214*** HT @Caza_no7 Monday, 18 March 13
  54. Monday, 18 March 13

  55. Monday, 18 March 13

  56. Monday, 18 March 13

  57. http://guesswhatcb.com/do-we-overestimate-the-pain-of-regret/ http://uncpressblog.com/2009/06/24/anne-rubin-follows-the-traces-of-shermans-march/ people come to work to do a good

    job, Kanban helps us build systems that enable that thank you! Monday, 18 March 13