Your DevOps Narrative

Is DevOps practitioner our new hero, that is here to save the day? In this talk Reuben will examine some narratives that are having a concerning impact on the people within the DevOps movement, and questions if this hero mindset is actually an anti-pattern and there's a need for a paradigm shift in how we approach the work we do.

Transcript

1. A DevOps Story Examining the DevOps Narrative @DefSol
2. Public Service Announcement • DevOpsDays Wellington 5th & 6th November • Just announce our featured speakers!
3. Preface Warning Will Robinson!
4. Stories
5. Stories – Outcomes • Provide Identity • Help Connect • Inspire • Dream • Instil Hope
6. Stories – Impacts? Identity Belong Fit in Connect Friends Isolate Inspire Engaged Cynical Dream Vision Apathy
7. My Narrative hypothesis If we derive back from the impacts of a story, it may expose a narrative that differs and even be in tension with the original story
8. The DevOps Story – the birth • Acknowledgement of the “Them and Us” • 10 Deploys a Day – Dev & Ops Co-operation • John Allspaw & Paul Hammond
9. The DevOps Story – the teenage years • The principles and pattern of this better way • CAMS/CLAMS
10. The DevOps Story – young adult • DevOps matures and specialises • CD, Platforms, Cloud Native, SRE (Site Reliability Engineering) …
11. DevOps outcomes… • Focus on automation • Truly cross functional teams • Redefine the SDLC for feedback loops
12. DevOps outcomes impacts… • Focus on automation • Local Optimisations • Truly cross functional teams • People have to learn n times as much • Redefine the SDLC for feedback loops • Predicts the future “This feature is a sure thing!”
13. An inverse DevOps Narrative Reinforces the hero/heroine mindset The heroine character is super seductive and totally addictive but comes at a great personal cost
14. Inverse that… Our hero/heroine appetite is driven by a human desire to Get something What if we focused on giving instead of getting?
15. The new old DevOps Technical folk are in need of a cultural and spiritual revelation Because the cost to our people is too much
16. #DevOpsPunchline The system is Broken
17. The system is Broken • Life is not fair • Product Triangle – outcomes – impacts • We’ll work on another 9 for an “ability”, even at significant cost to our people • “You’re only as good as your last outage”
18. #DevOpsPunchline The system is Broken It’s unlikely to be fixed EVA!
19. Ep IV - A New Hope Resiliency Kindness
20. A Resiliency representation Ability to withstand the changing seasons of Dev + Ops and Life while still maintaining a gracious attitude
21. Kindness When giving the option of being right or kind, always choose kindness – Mr Brown, Wonder
22. Kindness You need to be greater than the haters – Mike the Mummy (Hotel Transylvania 3)
23. Personal DevOps Artifacts We tend to underestimate the narrative of our current story or stories and overestimate our capacity/skills/resources/experience
24. Building Resiliency (SLO) Intentional relationships • A Group of 4 or 5 people • meet regularly and do life, • be a sounding board, • get a spec test on what you’re thinking and feeling • Offer and receive help
25. Building Resiliency (SLO) Know the end game • Feel Global and Act Local • Visualise Work Deps
26. Satisfaction (SLI) Satisfaction comes from a felt need of seeing and feeling like you’re making progress The work is no easier, it’s even likely to be harder, but it’s that satisfaction that makes it worth while It’s like a resiliency perpetual motion machine
27. Your #DevOpsPunchline Do you know your true north? Life is a leaky abstraction
28. Your #DevOpsPunchline Exercise 1. In the world I want to see less… 2. Instead I want more… 3. What people need to do is… 4. Internal qualities I want to strengthen so that I can help this are…
29. Your #DevOpsPunchline • I will become more (4) • To help people (3) • So the world is more (2) • And has less (1)
30. Thanks @DefSol