DevOpsDaysPortugal 2019 - Mirco Hering - New barriers for DevOps adoption

To say it with Mark Twain: All happy DevOps adoptions are alike; each unhappy DevOps adoption is unhappy in its own way.

In this talk I want to explore the new barriers of DevOps adoption. Gone are the days that DevOps is a new concept and lack of knowledge, skills or tools is the main blocker for adoption.

Yet we don’t find many organisations who truly believe they have reached a mature state of DevOps.

What are these barriers and what can we do about it? Come on this journey of exploration with me, where I share the good, bad and the ugly from my experiences with organisations around the globe.

Transcript

1. NEW BARRIERS OF TRANSFORMATION @mircohering #notafactoryanymore
2. 2 WHAT IS THIS TALK ABOUT @mircohering #notafactoryanymore So what is holding us back: 1. Goals: We are aiming too low or too high 2. Dogma: We fight dogmatic wars 3. Technologies: We are working with non supportive technologies 4. Culture: We misunderstand culture 5. Overoptimism: We are techno optimists
3. 3 ABOUT ME @mircohering #notafactoryanymore Mirco Hering Global DevOps Lead @mircohering on Twitter And now author Blog at http://notafactoryanymore.com
4. 4 THE PROBLEM AT HAND https://devops.com/still-fighting-problems-devops-15-years-ago/ @mircohering #notafactoryanymore
5. 5 GOALS: THE TRANSFORMATION LIFECYCLE @mircohering #notafactoryanymore Stable State Stable State Stable State
6. 6 GOALS: THE EVOLVING ORGANISATION @mircohering #notafactoryanymore Ongoing stimulus
7. 7 GOALS: HOW DO YOU SET ENGINEERING STANDARDS 7
8. 8 GOALS: KNOW YOUR LIMITS @mircohering #notafactoryanymore Optimum batch size (lowest total cost) Items per batch Optimum batch size (lowest total cost) Items per batch Cost
9. 9 DOGMA: WE GET DISTRACTED BY IDEOLOGY @mircohering #notafactoryanymore
10. 10 DOGMA: TO DEVOPS TEAM OR NOT TO DEVOPS TEAM? @mircohering #notafactoryanymore Agile team Operations Team But wait… DBA Help desk Main frame Net works Batch Middle ware Security Monitori ng Infra … Operations Team
11. 11 DOGMA: TO DEVOPS TEAM OR NOT TO DEVOPS TEAM? Agile Team … Agile Team Agile Team Release Train/ Agile Program @mircohering Governance Cloud Services Infra Services DevOps Services Org specific DevOps Services DevOps Platform Team DevOps Tribe #notafactoryanymore
12. 6/14/2019 12 DOGMA: IT’S ABOUT THE JOURNEY NOT THE GOAL @mircohering #notafactoryanymore
13. 13 TECHNOLOGIES: HOW TO CHOOSE THE RIGHT ONES 13 Functionality + Architecture + Engineering Capabilities In-House IT Capabilities Source Code APIs Modularity Cloud Enablement Autoscaling Self-Healing Monitoring Change-ability
14. TECHNOLOGIES : DEVOPS TOOLS Copyright © 2018 Accenture. All rights reserved. 14 Fit-for purpose Compatibility with tech & app stack Licensing (Open Source, Commercial) Config as Code / Dev -> Prod promotion Integration with other tools Ease of configuration 5 Skills (Organisation & Market) 6 7 1 2 3 4
15. 15 CULTURE: IT’S NOT ABOUT THE GOAL, IT’S WERE YOU COME FROM @mircohering #notafactoryanymore Follow the manual process Create good automation Self-organised autonomous teams Bring it all together
16. 16 CULTURE: EXECUTIVES DON’T UNDERSTAND…REALLY? @mircohering #notafactoryanymore 67% 22% CLOUD NIST Impression of standard process across organisational levels (Quality Software Management: First-Order Measurement (Quality Software Management) by Gerald M. Weinberg 1991 ) 58% 46% 37% C-SUITE MANAGER ENGINEER Adoption across 15 criteria
17. 17 CULTURE: HOW DO YOU SEE TOOLS 17 VS. Disciplined experiments Guardrails for exceptions
18. 18 OVEROPTIMISM: WHAT IS A TECHNO OPTIMIST Success = 0 18
19. 19 OVEROPTIMISM: TECHIES AND DOCUMENTION 19 You can’t automate, what you cant document To err is human, to create a catastrophe requires automation Purge what has not been validated regularly Think about curation Every page has an owner Think of the audience as more than a coder Writing things down forces you to think Test it with new joiners
20. 20 OVEROPTIMISM: THE END-STATE IS NO END-STATE @mircohering #notafactoryanymore
21. Copyright © 2018 Accenture Security. All rights reserved. 21 HOW CAN WE BREAK THROUGH THESE BARRIERS? @mircohering #notafactoryanymore Value Stream Map Reporting Reality Rigorous Continuous Improvement