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Leon Fayer - Ignite - Oncall for developers
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devopsdaysraleigh
October 07, 2016
Technology
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Leon Fayer - Ignite - Oncall for developers
devopsdaysraleigh
October 07, 2016
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Transcript
None
N CALL FOR DEVELOPERS @papa_fire 1
MY NAME IS LEON HELLO and I am a developer
2
user:/$~ sudo -s bash: Permission denied user is not in
the sudoers file. This incident will be reported. 3
user:/$~ sudo -s root:/#~ F&*# YEAH! 4
WITH GREATPOWER COMES GREATRESPONSIBILITY (and more work) 5
This is where your Awesome TITLE GOES Should Developers be
On Call? 6
hardware network application performance process Things that can go wrong
security 7
alert escalation resolution ONLY ONE HAS TO SUFFER 8
1 2 3 can I fix it? can I fix
it tomorrow? do I care? ACTIONABLE ALERTS 9
ACTIONABLE ALERTS 1 2 3 can I fix it? can
I fix it tomorrow? do I care? 4 can someone else fix it? 10
…AND? 11
Create an Epic SlideShare with this TEMPLATE documentation documentation documentation
12
SAY NO TO UNDOCUMENTED ALERTS 13
DEEP INSTRUMENTATION top-down approach understand business 1 2 3 monitor
business correlate data 14
network latency conversions database load revenue email bounce rate performance
MONITOR EVERYTHING - ALERT ON WHAT’S IMPORTANT CPU load cache hit ratio API responsiveness 15
CONSTANT INSTRUMENTATION monitoring is NOT a feature 16
CONTINUOUS IMPROVEMENT 17
availability (determine the need) (deploys, special events) which one? AVAILABILITY
18
BEA GOODCITIZEN 19
@papa_fire