Leon Fayer - Ignite - Oncall for developers

Transcript

2. N CALL FOR DEVELOPERS @papa_fire 1
3. MY NAME IS LEON HELLO and I am a developer 2
4. user:/$~ sudo -s bash: Permission denied user is not in the sudoers file. This incident will be reported. 3
5. user:/$~ sudo -s root:/#~ F&*# YEAH! 4
6. WITH GREATPOWER COMES GREATRESPONSIBILITY (and more work) 5
7. This is where your Awesome TITLE GOES Should Developers be On Call? 6
8. hardware network application performance process Things that can go wrong security 7
9. alert escalation resolution ONLY ONE HAS TO SUFFER 8
10. 1 2 3 can I fix it? can I fix it tomorrow? do I care? ACTIONABLE ALERTS 9
11. ACTIONABLE ALERTS 1 2 3 can I fix it? can I fix it tomorrow? do I care? 4 can someone else fix it? 10
12. …AND? 11
13. Create an Epic SlideShare with this TEMPLATE documentation documentation documentation 12
14. SAY NO TO UNDOCUMENTED ALERTS 13
15. DEEP INSTRUMENTATION top-down approach understand business 1 2 3 monitor business correlate data 14
16. network latency conversions database load revenue email bounce rate performance MONITOR EVERYTHING - ALERT ON WHAT’S IMPORTANT CPU load cache hit ratio API responsiveness 15
17. CONSTANT INSTRUMENTATION monitoring is NOT a feature 16
18. CONTINUOUS IMPROVEMENT 17
19. availability (determine the need) (deploys, special events) which one? AVAILABILITY 18
20. BEA GOODCITIZEN 19
21. @papa_fire