Rebecca Fernandez & Jen Krieger - How to be more open, collaborative, and inclusive at work

Transcript

1. TOOLS AREN’T JUST ABOUT TECH Applying the Open Decision Framework to DevOps Rebecca Fernandez Principal Employment Branding + Communications Specialist Jen Krieger Chief Agile Architect, Products & Technologies
2. Rebecca @ruhbehka Jen @mrry550 2 EVER HAD THIS THOUGHT? “If they only understood…”
3. Rebecca @ruhbehka Jen @mrry550 3 HOW ABOUT THIS ONE? “If I had only known…”
4. Rebecca @ruhbehka Jen @mrry550 4 There is a better way. (We call it the Open Decision Framework. You can find it on GitHub.)
5. Rebecca @ruhbehka Jen @mrry550 5 OPEN SOURCE PRINCIPLES The Open Decision Framework applies them to decision-making and project management Release early + often Continuous shared improvement Meritocracy Letting the best ideas win Open exchange Freely sharing ideas and info Participation Everyone has a voice (not a vote) Community We can do more together
6. Rebecca @ruhbehka Jen @mrry550 6 LEAD WITH TRANSPARENCY And identify any parts of the process that cannot be open Roadmap, research, progress, milestones, difficult trade-offs, business requirements... PUBLISH YOUR WORK AS YOU GO And manage expectations along the way SET EXPECTATIONS UPFRONT OPEN EXCHANGE Tips from the Open Decision Framework
7. Rebecca @ruhbehka Jen @mrry550 7 ENGAGE CUSTOMERS + STAKEHOLDERS EARLY AND OFTEN Especially those who may disagree MAKE IT SAFE TO VOICE CONCERNS And remain open to new ideas and perspectives BE SPECIFIC ABOUT WHAT FEEDBACK YOU’RE LOOKING FOR And who is making the decisions PARTICIPATION Tips from the Open Decision Framework
8. Rebecca @ruhbehka Jen @mrry550 8 PUBLISH PROGRESS OPENLY Encourage people to help you see things you’ve missed Highlight changes made in response to feedback SHOW HOW FEEDBACK IS SHAPING THE PROJECT Help people make sense of the work you’re doing REITERATE REQUIREMENTS + CONSTRAINTS RELEASE EARLY, RELEASE OFTEN Tips from the Open Decision Framework
9. Rebecca @ruhbehka Jen @mrry550 9 IF A SUGGESTION ISN’T FEASIBLE, EXPLAIN WHY Point back to your business requirements and constraints MERITOCRACY Tips from the Open Decision Framework
10. Rebecca @ruhbehka Jen @mrry550 10 ACTIVATE YOUR AMBASSADORS Equip the community to help you promote your project and clear up misinformation COMMUNITY Tips from the Open Decision Framework
11. Rebecca @ruhbehka Jen @mrry550 11 Download the Open Decision Framework (and remix it for your organization!) Watch the video on how one Red Hat team used the same principles to make the DevOps transformation LEARN MORE Where to go from here
12. THANK YOU Rebecca Fernandez: @ruhbehka Jen Krieger: @mrry550