[2016.04 Meetup #1] [TALK #1] Pedro Coelho - DevOps @ TalkDesk

Pedro Coelho's talk slides: DevOps @ Talkdesk

All rights belong to Pedro Coelho.

Transcript

1. DevOps @ T alkdesk This is a working title
2. What is T alkdesk?
3. What is T alkdesk? CALLS!
4. What is T alkdesk? CALLS! INTEGRATIONS!
5. What is T alkdesk? CALLS! INTEGRATIONS! VOICEMAILS!
6. What is T alkdesk? CALLS! INTEGRATIONS! VOICEMAILS! T AGS!
7. What is T alkdesk? CALLS! INTEGRATIONS! VOICEMAILS! T AGS! TIMELINE!
8. What is T alkdesk? CALLS! INTEGRATIONS! VOICEMAILS! T AGS! TIMELINE! WOW!
9. Where we came from
10. Where we came from STYROFOAM LOGO!
11. Where we came from STYROFOAM LOGO! I NEED A V M
12. Where we came from STYROFOAM LOGO! I NEED A V M I NEED A V M
13. Where we came from STYROFOAM LOGO! I NEED A V M I NEED A V M I COULD ALSO USE A V M
14. Where we came from STYROFOAM LOGO! I NEED A V M I NEED A V M I COULD ALSO USE A V M A V M SURE WOULD COME HANDY
15. Where we came from STYROFOAM LOGO! I NEED A V M I NEED A V M I COULD ALSO USE A V M A V M SURE WOULD COME HANDY EASY*
16. Where we came from STYROFOAM LOGO! I NEED A V M I NEED A V M I COULD ALSO USE A V M A V M SURE WOULD COME HANDY EASY* *TOT ALLY NOT ME
17. Where we are now
18. Where we are now I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M
19. Where we are now I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M
20. Where we are now I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A HERO I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M
21. Where we are now I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A HERO I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M
22. Where we are now I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A HERO I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M I NEED A V M ARGH!!* *WILHELM SCREAM
23. So how to fix?
24. So how to fix? VISION!
25. So how to fix? VISION! DEVOPS
26. What is DevOps?
27. What is DevOps?
28. What is DevOps? WE NEED TO HIRE A DEVELOPER AND AN OPERATOR, BUT WE’RE LOW ON CASH
29. What is DevOps? WE NEED TO HIRE A DEVELOPER AND AN OPERATOR, BUT WE’RE LOW ON CASH I KNOW! WHY DON’T WE HIRE A DEVELOPER OPERATOR? A DEVOPS!
30. What is DevOps? WE NEED TO HIRE A DEVELOPER AND AN OPERATOR, BUT WE’RE LOW ON CASH I KNOW! WHY DON’T WE HIRE A DEVELOPER OPERATOR? A DEVOPS! SO WEB 2.0!
31. But seriously now
32. But seriously now DEVOPS!
33. But seriously now DEVOPS! AGILE
34. But seriously now DEVOPS! AUTOMATION AGILE
35. But seriously now DEVOPS! AUTOMATION CONTINUOUS DELIVERY AGILE
36. But seriously now DEVOPS! COOPERATION AUTOMATION CONTINUOUS DELIVERY AGILE
37. But seriously now DEVOPS! COOPERATION AUTOMATION CONTINUOUS DELIVERY AGILE SOCIAL
38. But seriously now DEVOPS! COOPERATION AUTOMATION CONTINUOUS DELIVERY AGILE SOCIAL
39. I NEED A V M!
40. I NEED A V M! …
41. I NEED A V M! Nope
42. I NEED A V M! Nope
43. I NEED A V M! Nope DEVELOPER HAPPINESS--
44. We see DevOps as sharing knowledge share! COOPERATION AUTOMATION CONTINUOUS DELIVERY AGILE SOCIAL
45. We see DevOps as sharing knowledge share! COOPERATION AUTOMATION CONTINUOUS DELIVERY AGILE SOCIAL TRY AGAIN? (Y/N)
46. I NEED A V M!
47. I NEED A V M! MAKE ONE YOURSELF
48. I NEED A V M! MAKE ONE YOURSELF BUT HOW..
49. I NEED A V M! MAKE ONE YOURSELF BUT HOW.. C+! NOT SO BAD!
50. YOUR DEVS ARE YOUR CUSTOMERS!
51. YOUR DEVS ARE YOUR CUSTOMERS! LISTEN TO THEIR DEMANDS!
52. YOUR DEVS ARE YOUR CUSTOMERS! LISTEN TO THEIR DEMANDS! BUT DON’T GIVE THEM WHAT THEY W ANT
53. YOUR DEVS ARE YOUR CUSTOMERS! LISTEN TO THEIR DEMANDS! BUT DON’T GIVE THEM WHAT THEY W ANT YOU’LL BE CREATING V MS FO LAIF!
54. YOUR DEVS ARE YOUR CUSTOMERS! LISTEN TO THEIR DEMANDS! BUT DON’T GIVE THEM WHAT THEY W ANT YOU’LL BE CREATING V MS FO LAIF! INSERT HERE HENRY FORD’S QUOTE ABOUT F ASTER HORSES
55. BUT INSTEAD EMPOWER THEM!
56. BUT INSTEAD EMPOWER THEM! WITH F ASTER HORSES!
57. WHEN YOU AUTOMATE, YOU SHARE YOUR WORK
58. WHEN YOU AUTOMATE, YOU SHARE YOUR WORK BECAUSE YOUR WORK IS IN YOUR CODE
59. WHEN YOU AUTOMATE, YOU SHARE YOUR WORK BECAUSE YOUR WORK IS IN YOUR CODE YOU SHARE A W AY, A PROCESS, TO DO STUFF
60. WHEN YOU AUTOMATE, YOU SHARE YOUR WORK BECAUSE YOUR WORK IS IN YOUR CODE YOU SHARE A W AY, A PROCESS, TO DO STUFF YOU EMPOWER OTHER PEOPLE WITH YOUR KNOWLEDGE
61. SO BEAR WITH ME HERE (LOL)
62. SO BEAR WITH ME HERE (LOL) IF YOU KNOW YOUR UNIX SYSTEMS
63. SO BEAR WITH ME HERE (LOL) WOULDN’T IT BE AWESOME IF OTHERS COULD AS WELL?
64. SHARE THE WEALTH • GIVE YOUR DEVS THE POSSIBILITY TO CREATE USING YOUR OWN TOOLS, THAT YOU USE FOR YOURSELF
65. SHARE THE WEALTH • GIVE YOUR DEVS THE POSSIBILITY TO CREATE USING YOUR OWN TOOLS, THAT YOU USE FOR YOURSELF • NOT ONLY THEY’LL BE HAPPIER, YOU’LL ALSO BE GUIDING THEM TO USE YOUR CONVENTIONS AND KEEP THE HOUSE TIDY
66. SHARE THE WEALTH • GIVE YOUR DEVS THE POSSIBILITY TO CREATE USING YOUR OWN TOOLS, THAT YOU USE FOR YOURSELF • NOT ONLY THEY’LL BE HAPPIER, YOU’LL ALSO BE GUIDING THEM TO USE YOUR CONVENTIONS AND KEEP THE HOUSE TIDY • BUT ALSO…
67. EMPOWERMENT YOU’LL BE ENABLING THEM TO DO STUFF THEY PROLLY KNOW VERY LITTLE ABOUT HEY MAN, THANKS FOR THAT SCRIPT
68. EMPOWERMENT YOU’LL BE ENABLING THEM TO DO STUFF THEY PROLLY KNOW VERY LITTLE ABOUT HEY MAN, THANKS FOR THAT SCRIPT ZZZ.. HUH WHAT?
69. EMPOWERMENT YOU’LL BE ENABLING THEM TO DO STUFF THEY PROLLY KNOW VERY LITTLE ABOUT HEY MAN, THANKS FOR THAT SCRIPT ZZZ.. HUH WHAT? THANKS TO IT I W AS ABLE TO GROK THE CODE FOR BUGS, DEPLOY IT INTO AN HA CLUSTER USING ARTEF ACTS FROM A BUILD THAT W AS TESTED PRIOR THE DEPLOY AND HAD MY ASSETS DELIVERED VIA A GLOBAL CDN
70. EMPOWERMENT YOU’LL BE ENABLING THEM TO DO STUFF THEY PROLLY KNOW VERY LITTLE ABOUT HEY MAN, THANKS FOR THAT SCRIPT ZZZ.. HUH WHAT? THANKS TO IT I W AS ABLE TO GROK THE CODE FOR BUGS, DEPLOY IT INTO AN HA CLUSTER USING ARTEF ACTS FROM A BUILD THAT W AS TESTED PRIOR THE DEPLOY AND HAD MY ASSETS DELIVERED VIA A GLOBAL CDN THAT’S AWESOME.
71. EMPOWERMENT YOU’LL BE ENABLING THEM TO DO STUFF THEY PROLLY KNOW VERY LITTLE ABOUT HEY MAN, THANKS FOR THAT SCRIPT ZZZ.. HUH WHAT? THANKS TO IT I W AS ABLE TO GROK THE CODE FOR BUGS, DEPLOY IT INTO AN HA CLUSTER USING ARTEF ACTS FROM A BUILD THAT W AS TESTED PRIOR THE DEPLOY AND HAD MY ASSETS DELIVERED VIA A GLOBAL CDN THAT’S AWESOME. WHO ARE YOU, AGAIN?
72. YOU’LL ALSO CREATE AN ENVIRONMENT PRONE FOR TESTING AND EXPERIMENT ATION HM..
73. YOU’LL ALSO CREATE AN ENVIRONMENT PRONE FOR TESTING AND EXPERIMENT ATION HM.. I THINK I’M ON TO SOMETHING
74. YOU’LL ALSO CREATE AN ENVIRONMENT PRONE FOR TESTING AND EXPERIMENT ATION HM.. I THINK I’M ON TO SOMETHING I’LL JUST RUN THIS COMPLICATED QUERY IN THE PRODUCTION DAT ABASE
75. YOU’LL ALSO CREATE AN ENVIRONMENT PRONE FOR TESTING AND EXPERIMENT ATION HM.. I THINK I’M ON TO SOMETHING I’LL JUST RUN THIS COMPLICATED QUERY IN THE PRODUCTION DAT ABASE TO V ALIDATE MY ASSUMPTIONS
77. BAM!
78. BY CREATING A SAFE ENVIRONMENT, PEOPLE WILL TRY OUT NEW THINGS
79. BY CREATING A SAFE ENVIRONMENT, PEOPLE WILL TRY OUT NEW THINGS AND, WHO KNOWS, EVEN HAVE FUN DOING SOME SIDE AND PROFIT ABLE EXPERIMENTS
80. BY CREATING A SAFE ENVIRONMENT, PEOPLE WILL TRY OUT NEW THINGS AND, WHO KNOWS, EVEN HAVE FUN DOING SOME SIDE AND PROFIT ABLE EXPERIMENTS ERIC RIES CALLS THIS “INTRAPRENEURSHIP”
81. SO WHAT NOW • FOCUS ON TOOLS AND PRODUCTIVITY EFFORTS
82. SO WHAT NOW • FOCUS ON TOOLS AND PRODUCTIVITY EFFORTS • WORK WITH THE REST OF THE ENGINEERS, AND NOT FOR THEM
83. SO WHAT NOW • FOCUS ON TOOLS AND PRODUCTIVITY EFFORTS • WORK WITH THE REST OF THE ENGINEERS, AND NOT FOR THEM • MINIMIZE OPERATIONS EFFORT TO A MINIMUM
84. SO WHAT NOW • FOCUS ON TOOLS AND PRODUCTIVITY EFFORTS • WORK WITH THE REST OF THE ENGINEERS, AND NOT FOR THEM • MINIMIZE OPERATIONS EFFORT TO A MINIMUM • EMBED YOUR KNOWLEDGE IN OTHER TEAMS
85. SO WHAT NOW • CREATE RE-USABLE ARTEF ACTS SUCH AS IMAGES/SCRIPTS
86. SO WHAT NOW • CREATE RE-USABLE ARTEF ACTS SUCH AS IMAGES/SCRIPTS • MINIMIZE REPETITIVE WORK
87. SO WHAT NOW • CREATE RE-USABLE ARTEF ACTS SUCH AS IMAGES/SCRIPTS • MINIMIZE REPETITIVE WORK • ENSURE SAFE ENVIRONMENTS FOR DEVELOPMENT AND EXPERIMENT ATION
88. SO WHAT NOW • CREATE RE-USABLE ARTEF ACTS SUCH AS IMAGES/SCRIPTS • MINIMIZE REPETITIVE WORK • ENSURE SAFE ENVIRONMENTS FOR DEVELOPMENT AND EXPERIMENT ATION • CONFIDENCE IN TOOLING RESULTS IN CONFIDENCE IN CODE
89. THANKS FOR W ATCHING
90. THANKS FOR W ATCHING KAR-POW!
91. BAD JOKE TIME
92. HI MISTER TOM, MAY I HELP?
93. HI MISTER TOM, MAY I HELP? MEANWHILE…
94. HI MISTER TOM, MAY I HELP? MEANWHILE…
95. HI MISTER TOM, MAY I HELP? MEANWHILE… LOL OK!
96. HI MISTER TOM, MAY I HELP? MEANWHILE… LOL OK! CAN YOU HEAR ME MISTER TOM?
97. HI MISTER TOM, MAY I HELP? MEANWHILE… LOL OK! CAN YOU HEAR ME MISTER TOM? CAN YOU HEAR ME MISTER TOM?
98. HI MISTER TOM, MAY I HELP? MEANWHILE… LOL OK! CAN YOU HEAR ME MISTER TOM? CAN YOU HEAR ME MISTER TOM? DEVOOOUPS..