In this presentation, three universities -- University of Florida (UFL), University Pierre and Marie Curie (UPMC), and University Littoral Cote d'Opale (ULCO) -- will discuss their use of surveys and production server data to better understand how faculty and students are using their respective learning management systems. Each institution is unique, with different populations and programs. Learn how these universities conducted their research, what trends were discovered, and what actions the findings have motivated.