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How we scaled Stripe from 4 to 94 employees
Greg Brockman
April 02, 2014
Technology
2
700
How we scaled Stripe from 4 to 94 employees
My talk from BV.IO 2014.
Greg Brockman
April 02, 2014
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Transcript
How we scaled Stripe from 4 to 94 employees Greg
Brockman Stripe CTO // @thegdb
You only get to pick one top priority
None
Tier 1: 4 → 8
Tier 1: 4
“Learn it on the job” is just a nice way
of saying “make it up as you go” Tier 1: 4
How Stripe got its name Tier 1: 4
Communication, communication, communication Tier 1: 4
In January 2011, we went on a “hack trip” to
Rio Tier 1: 4
Tier 1: 4
Tier 1: 4
Tier 1: 4
Friends make great candidates, if you can get the timing
right Tier 1: 4
Tier 2: 8 → 20
Tier 2: 8
First time we didn’t magically know what everyone else was
working on Tier 2: 8
The Great API Debate Tier 2: 8
Tier 2: 8
Launch was just a month away… ! (for 11 months)
Tier 2: 8
ISO8583 Night Tier 2: 8
Launch day! Tier 2: 8
Teams as buckets of work Tier 2: 8
CTF Tier 2: 8
Tier 2: 8
Tier 2: 8
Tier 3: 20 → 50
Tier 3: 20
Tier 3: 20
Build vs run Tier 3: 20
Teams as organizational units Tier 3: 20
“Org scaling” meetings Tier 3: 20
First investments in cultural documentation Tier 3: 20
We’re still learning on the job… Tier 3: 20
Tier 3: 20
Tier 3: 20
Tier 4: 50 → 94
Tier 4: 50
Teams as units of identity Tier 4: 50
Organizations have emergent behaviors. Pay attention, and tune the behaviors
that don’t make sense. Tier 4: 50
Lack of structure used to help us get things done.
! Now lack of structure was getting in the way. Tier 4: 50
If it’s not written down, it’s lost Tier 4: 50
Tier 4: 50
Tier 4: 50
Team hacktrips: Hawaii, Mexico, Montreal, North Dakota… Tier 4: 50
Tier 5: 94 → ??
Talk to lots of people who have done it Tier
5: 94
High risk, high reward system improvement projects Tier 5: 94
Will let you know in a year Tier 5: 94
Greg Brockman Stripe CTO // @thegdb