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Web Push Notification Best Practices from Roost

GoRoost
August 05, 2014

Web Push Notification Best Practices from Roost

Best Practices of "Push It Real Good" when using Web Push Notifications on your website from GoRoost.com

The following slides are some of our best tips for how to provide a valuable experience for your audiences, without overwhelming or frustrating them, to give yourself a valuable level of engagement.

Learn more and sign up for free at http://GoRoost.com

GoRoost

August 05, 2014
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  1. How Web Push Notifications Work One click opt-in and your

    subscribers get your content instantly and directly. Notifications appear right on the desktop Sign up with Safari Click it to open the article GoRoost.com
  2. Responsible Web Push Notifications At Roost, we take responsible browser

    push notifications very seriously. The following are some of our best tips for how to provide a valuable experience for your audiences, without overwhelming or frustrating them, to give yourself a valuable level of engagement. GoRoost.com
  3. GoRoost.com Dr. Ian Malcolm (paraphrased): “Your [push notification managers] were

    so preoccupied with whether or not they could, that they didn't stop to think if they should.“
  4. #1 - DO use a call to action. This is

    just an advertising 101 principle here to drive users to click -- lead with an active verb and create an enticing call to action with your web push notification messages. For larger brands, this may mean composing manual messages as part of your content distribution workflow. GoRoost.com
  5. #2 - DO keep it short & sweet. The 70-character

    browser push notification limit helps with this, but you don’t always have to fill all 70 characters if you don’t need them. GoRoost.com
  6. #3 - DO focus on quality, not quantity. Our data

    shows that pushing more is not better, especially early on as users are still getting used to the platform, focus on making every push count. GoRoost.com
  7. #4 - DO consider your audience’s time. When choosing what

    to push, consider the audience’s time of day, day of the week/month and what might interest the audience most then. Generally to stick to sending messages between 7 a.m. and 10 p.m. or when your audience will be awake and at their computer. Certain content, like breaking news, can break those guidelines though. GoRoost.com
  8. #5 - DO consider your audience context. Find the optimal

    times for browser push notifications based on your website traffic patterns and consider when audiences might be on different devices to reach them at the optimal contextual point of their day. GoRoost.com
  9. #6 - DO hand-craft messages, whenever possible. Automated messages can

    definitely get the job done but we’ve found that hand-crafted and thoughtful web push notifications almost always lead to higher engagement and ROI. Social media managers often have a special talent for finding the right voice and writing these from their experience posting status updates on various channels. GoRoost.com
  10. #7 - DO allow users to personalize their notifications. Roost

    offers infinite options for users to personalize their push notifications by categories or other segments, take advantage of this and your audience will appreciate it and reward you with more engagement. GoRoost.com
  11. #8 - DO segment your users and personalize if possible.

    This is different than allowing users to personalize their web push notifications. Within the Roost admin you can pull out custom segments of audience and personalize your browser push notifications to them by several factors including language, location and browser technology. Check out our segmentation video guide at: http://bit.ly/XBIdlK GoRoost.com
  12. #9 - DO track results and optimize your strategy regularly.

    Always monitor your browser push notification effectiveness through the Roost admin analytics. You can experiment and see live results to optimize your strategy for your audiences. GoRoost.com
  13. #10 - DO send us your thoughts! We relish hearing

    from our customers about how we can serve them better, especially what features you’d like added so we can continue to improve Roost for you and your audiences needs. Please send suggestions to [email protected]. GoRoost.com
  14. Sign up for Roost and start sending right away Send

    push notifications at anytime to users that have agreed to receive them. GoRoost.com
  15. One Click Opt-In Your site visitors can choose to receive

    notifications at the click of a button. GoRoost.com
  16. Pushing is Sharing Roost helps you identify your most loyal

    followers and brand ambassadors. 9X more social sharing from push notification subscribers GoRoost.com
  17. Opt-In Rate Audience building on steroids. 15% Roost Web Push

    4% Email (exceptional) .5% Email (typical) GoRoost.com
  18. Browser Support 10x natural expansion in the near-term. Chrome Safari

    Firefox 2-3 months In early builds now 30% desktop market share Released Late 2013 5% desktop market share 3-5 months In dev builds now 15% desktop market share GoRoost.com