Vumi, RapidPro, Numi, Junebug -- oh my!

Transcript

1. OUR PAST
2. Channels VUMI
3. Channels get a UI ... the only application was bulk sends and replies ... but more were hacked together rapidly ... and there was still more demand for different things! VUMI GO
4. Developers loved it! ... but it was less great for non-developers JAVASCRIPT SANDBOX
5. DIALOGUES It is pretty cool ... but visibility was still not great ... and spaghetti was everywhere
6. WHAT OTHERS WERE DOING WHILE WE BUILT VUMI GO
7. RAPIDPRO / TEXTIT They saw Vumi Go ... and decided to make their own dialogues!
8. WHAT RAPIDPRO GOT RIGHT: Focus Process UX
9. WHAT RAPIDPRO GOT WRONG: No USSD They still have spaghetti Much less flexibility for developers
10. VOTO MOBILE Voice Decision trees
11. TWILIO FOUNDATION
12. OUR FUTURE
13. LANDSCAPE Stealing from RapidPro: Focus, Process, UX. Our strengths: USSD, developer tools. New ideas: Local installs, shared services.
14. NUMI Stories rather than spaghetti ... bridge between developers and service designers ... deprecating some of the SoW process
15. JUNEBUG Just channels ... for developers ... but hopefully getting a simple UI for testing and QA