PMBOK - Quality Assurance Presentation

Transcript

1. FAKULTAS ILMU REKAYASA PROGRAM STUDI TEKNIK INFORMATIKA CHAPTER VIII ANDHINI SARASWATI ANDY SYAHRIZAL M. S. L. IMAM HIDAYAT QUALITY MANAGEMENT
2. OVERVIEW PLAN QUALITY MANAGEMENT 1 PERFORM QUALITY ASSURANCE 2 CONTROL QUALITY 3
3. PLAN QUALITY MANAGEMENT 1 INPUTS Project Management Plan Stakeholder Register Risk Register Requirements Documentation Enterprise Environmental Factors Organizational Process Assets
4. PLAN QUALITY MANAGEMENT 1 INPUTS Project Management Plan Scope Baseline • Project Scope Management • Work Breakdown Structure • Work Breakdown Structure Dictionary Schedule Baseline Cost Baseline Other Management Plans
5. PLAN QUALITY MANAGEMENT 1 INPUTS Enterprise Environmental Factors Governmental Agency Regulations Rules, Standards, and Specific Guidelines Working/Operating Conditions Cultural Perceptions
6. PLAN QUALITY MANAGEMENT 1 TOOLS Cost-Benefit Analysis Cost of Quality Seven Basic Quality Tools Benchmarking Design of Experiments Statistical Sampling Additional Quality Planning Tools Meetings & TECHNIQUES
7. PLAN QUALITY MANAGEMENT 1 TOOLS Cost of Quality & TECHNIQUES Cost of Conformance Money spent during the project to avoid failures Cost of Non-Conformance Money spent during and after the project because of failures
8. PLAN QUALITY MANAGEMENT 1 TOOLS Seven Basic Quality Tools & TECHNIQUES 1. Cause-and-Effect Diagrams 2. Flowcharts 3. Checksheets 4. Pareto Diagrams 5. Histograms 6. Control Charts 7. Scatter Diagrams
9. PLAN QUALITY MANAGEMENT 1 TOOLS & TECHNIQUES Cause-and-Effect Diagrams Scheme
10. PLAN QUALITY MANAGEMENT 1 TOOLS & TECHNIQUES SIPOC Model Input Output Supplier Process Customer Requirements & Feedback Loop
11. PLAN QUALITY MANAGEMENT 1 TOOLS & TECHNIQUES Checksheets Example
12. PLAN QUALITY MANAGEMENT 1 TOOLS & TECHNIQUES Pareto Diagram Example
13. PLAN QUALITY MANAGEMENT 1 TOOLS & TECHNIQUES Histogram Example
14. PLAN QUALITY MANAGEMENT 1 TOOLS & TECHNIQUES Control Chart Example
15. PLAN QUALITY MANAGEMENT 1 TOOLS & TECHNIQUES Scattered Chart Example
16. PLAN QUALITY MANAGEMENT 1 TOOLS Additional Quality Planning Tools & TECHNIQUES Brainstorming Force Field Analysis Nominal Group Technique Quality Management and Control Tools
17. PLAN QUALITY MANAGEMENT 1 TOOLS & TECHNIQUES Force Field Analysis Example
18. PLAN QUALITY MANAGEMENT 1 OUTPUTS Quality Management Plan Process Improvement Plan Quality Metrics Quality Checklists Project Documents Updates
19. PLAN QUALITY MANAGEMENT 1 OUTPUTS Process Improvement Plan Process Boundaries Process Configuration Process Metrics Targets for Improved Performance
20. PERFORM QUALITY ASSURANCE 2 INPUTS Quality Management Plan Process Improvement Plan Quality Metrics Quality Control Measurements Project Documents
21. TOOLS Quality Management & Control Tools Quality Audits Process Analysis & TECHNIQUES PERFORM QUALITY ASSURANCE 2
22. TOOLS Quality Management & Control Tools & TECHNIQUES PERFORM QUALITY ASSURANCE 2 Affinity Diagrams Process Decision Program Charts (PDPC) Interrelationship Diagraphs Tree Diagrams Prioritization Matrices Activity Network Diagrams Matrix Diagrams
23. TOOLS & TECHNIQUES Affinity Diagram Example PERFORM QUALITY ASSURANCE 2
24. TOOLS & TECHNIQUES Process Decision Program Chart (PDPC) Example PERFORM QUALITY ASSURANCE 2
25. TOOLS & TECHNIQUES Prioritization Matrix Example PERFORM QUALITY ASSURANCE 2
26. TOOLS & TECHNIQUES Interrelationship Diagram Example PERFORM QUALITY ASSURANCE 2
27. OUTPUTS Change Requests PERFORM QUALITY ASSURANCE 2 Project Management Plan Updates Project Documents Updates Organizational Process Assets Updates
28. CONTROL QUALITY 3 INPUTS Project Management Plan Quality Metrics Quality Checklists Work Performance Data Approved Change Requests Deliverables Project Documents Organizational Process Assets
29. CONTROL QUALITY 3 INPUTS Quality Metrics Function Points Mean Time Between Failures Mean Time To Repair
30. TOOLS Seven Basic Quality Tools Inspection & TECHNIQUES CONTROL QUALITY 3 Approved Change Requests Review Statistical Sampling
31. OUTPUTS Validated Changes Validated Deliverables Work Performance Information CONTROL QUALITY 3 Quality Control Measurements Change Requests Project Documents Updates Project Management Plan Updates Organizational Process Assets Updates
32. FAKULTAS ILMU REKAYASA PROGRAM STUDI TEKNIK INFORMATIKA QUALITY ASSURANCE CHAPTER V ANDHINI SARASWATI ANDY SYAHRIZAL M. S. L. IMAM HIDAYAT Questions?