challenges • AOL's systems were constantly failing due to increased load • Ops and dev teams were missing key data contained in other team’s tools • A patchwork of open source and custom-built monitoring tools made team collaboration challenging Compelling events • AOL was transitioning to AWS company-wide • The platform shift would also change processes and team structure • Existing monitoring tools could not scale with the new dynamic platform and/or connect with data from AWS and other new support systems Solution • Datadog provides unified infrastructure monitoring for AOL teams and their cloud environments, with data access for all teams that need it • Product owners and corporate management receive high-level reporting and business metric visibility for all products monitored by Datadog Business impacts • Engineers can correlate the monitoring data from upstream and downstream components to holistically troubleshoot issues in AOL's products • The recurring time spent by AOL engineers from 45 different teams developing monitoring tools, are now applied to core AOL products