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Jamf Cloud: Under the Hood

November 13, 2019

Jamf Cloud: Under the Hood


November 13, 2019


  1. © JAMF Software, LLC Availability Guaranteed Our commitment to all

    Jamf Cloud customers Jamf Pro, School, Now, and even Protect Externally monitored 24x7x365 99.9% Jamf Cloud SLA
  2. © JAMF Software, LLC Jamf Cloud | Global Staffing Global

    follow the sun support supporting Jamf Cloud customers Minneapolis, Minnesota Eau Claire, Wisconsin Amsterdam, The Netherlands Katowice, Poland Sydney, Australia Tokyo, Japan
  3. © JAMF Software, LLC Jamf Cloud | Global Footprint Jamf

    Government Cloud United Kingdom United States, West Coast Jamf Pro | Region Availability
  4. © JAMF Software, LLC Jamf Cloud Distribution Service Distribute software

    packages to devices anywhere Global content delivery network All Jamf Cloud regions support JCDS No throttling imposed Included for all Jamf Cloud customers
  5. © JAMF Software, LLC Jamf Cloud Distribution Service Feb 6:

    7 new Edge locations across United States and France June 18: 7 new Edge locations in North America, Europe, and Australia May 7: 11 new Edge locations in India, Japan, and the United States Jun 18: Seven new Edge locations in North America, Europe, and Australia Aug 13: First Edge location in Tel Aviv Aug 27: First Edge location in Bahrain Sept 4: First Edge location in Portugal Sept 19: First Edge location in Shenzhen, China Oct 21: First Edge location in Belgium Oct 24: 200 new Edge locations in Colombia, Chile, and Argentina
  6. © JAMF Software, LLC Application Performance Monitoring Server Monitoring JMX

    Monitoring Service Monitoring End User Monitoring Incident Communication Tooling Incident Management & Alerting Enterprise Logging Java Optimization Tooling AWS Config - Monitoring & Enforcement Monitoring & Observability
  7. © JAMF Software, LLC Staffing & Training Systems engineers: Tomcat

    experts, logging, monitoring, alerting, etc. Automation engineers: Build & maintain an infrastructure as code environment Security engineers: Protect the network, security lifecycle management, audit Infrastructure engineers: Linux administration + Cloud development (AWS/GCP) Software engineers: Java development experts Database engineers: Design and build expertise for MySQL
  8. © JAMF Software, LLC Subject Matter Expertise Dynamic instance &

    storage sizing Java optimization experts
 Heap, Garbage Collection (Serial Collector, Throughput (Parallel Collector), Concurrent Mark-Sweep (CMS), Garbage First collector, G1 GC Log Analysis, Thread optimization Database expertise
 innoDB optimization, buffer pool management, caching settings, max connection configuration, slow query monitoring Troubleshooting
 Thread dump analysis, Core dump analysis, log management, health analysis automation
  9. © JAMF Software, LLC 275x275 head shot Kraig Schroth Technical

    Program Manager Jamf 275x275 head shot 275x275 head shot 275x275 head shot 275x275 head shot David Suehring Supervisor, Cloud Engineering Jamf Bryson Tyrrell Systems Development Engineer Jamf Cory Mahder Supervisor, Operations Engineering Jamf Jesse Dunn Cloud Operations Engineer Jamf
  10. © JAMF Software, LLC Hosting at Scale Cascading Failures Custom

    Tooling To Support Java Tuning Java Upgrading (Java 8->Java11) Infrastructure/Platform Changes Planning for Edge Failures Disaster Recovery Planning Lessons Learned at Scale
  11. © JAMF Software, LLC New Database Platform Highly Available w/

    SSD Storage Database Tuning Optimizations InnoDB conversions Inbound DB Traffic Lockdown DB Backup Strategy Jamf Cloud Database Infrastructure
  12. © JAMF Software, LLC New Region Planning Multi Region Disaster

    Recovery (Premium) Instance Log Delivery (Premium) Next Generation Cloud Orchestration Tooling • Serverless Tooling • Container Based Deployments Disaster Recovery Automation What’s Next for Jamf Cloud
  13. © JAMF Software, LLC Thank you for listening! Give us

    feedback by completing the 2-question session survey in the JNUC 2019 app. UP NEXT Compliance & Identity: Doing More with Certificates in Jamf Pro 2:45 PM