in IT Presentation agenda: What is a CRM and email marketing? What does it mean for your IT department? The challenge: Roll out Okta SSO, quickly. How? What's next?
this have to do with IT? CRM = Customer Relationship Manager. Your workplaces clients are your customer! Marketing Automation. Right message, right time, with data.
HR systems tend to be the source of truth on an employees attributes. Let your HR system take the lead on who should have access to what, and when they should have access.
and Automations Namely as an HR source of truth. Okta as our SSO provider. ActiveCampaign as our CRM and email automation platform. Zapier as our connection tool. Jamf Pro.
525 px AC Auto & CRM User Activation Communication and Action User is reminded to activate until action is complete Zapier Update Attributes from Okta to AC CRM Update activation status based off of Okta API Logs Jamf Pro Logs for additional information in CRM and Contact Information
further? Effective communication led to 100% compliant action of the present user base in 5 days. For SOC 2 readiness, we still need to manage our fleet. This is where Jamf comes in.
we leverage all of this information and continue to maintain the fleet? Custom fields can be set to import employee information. Import JSS computer ID number. Target communications to JSS ID's.
JSS web hook feature may not be the most efficient way to get this information in to Zapier. This information was inputted in to Zapier on the computer check in webhook. This can be costly in Zapier.
user base is your customer base. Enticing communication will lead to action from the end users. You can easily track the human aspect of your projects by using a customer relationship manager. You can automate most follow up emails. Consider all of your building blocks, and get creative.
will need a good understanding of your tools built in integrations. You will need to know how to build your own integrations when necessary. You may need to work around technical limitations of either your tool or knowledge of the tool.
use and understanding of your project. An increased understanding of how platforms integrate and work together. Trust of your user base. Technical understanding. A sense of accomplishment.
feedback by completing the 2-question session survey in the JNUC 2019 app. UP NEXT /jamf: A Slack App to Simplify Mac Lookups and Troubleshooting 1:30 - 2:15 PM
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