Design Critique

How we discuss design with critique at XING.

This talk was given at the UX Roundtable Meetup in Hamburg
http://www.uxhh.de/roundtable/archiv/index.html#nov19

Transcript

1. DESIGN CRITIQUE How we discuss design with critique at XING @ UX Roundtable Hamburg by Jan Kiekeben - Senior Product Designer - XING @jjchieferson
4. 4 This is terrible. I have no Idea what this means. I would never use this. 
 Nobody will use this. We should make it a dropdown
 instead of radio buttons. Looks ugly. 
 Make it pretty. WTF… 
 why do we even do this? Can you make it pop?! The logo needs to be bigger Change the order of the buttons 
 so the 3rd and 1st one are switched I don’t like the green.
 We should be more blue? No, that won’t work.
 What if we do it my way… It should be 
 more like Apple You can’t use an Android pattern in an iOS App. Users will never be able to get it. I would have used a FAB.
 It’s just cooler than this here…
5. 5 Critique is a skill. You only get better with practice. – Adam Connor
6. 6 Types of feedback „Good lord, that’s awful.“ „Oh yea, that’s nice. I really like it.“
7. 6 Types of feedback „Good lord, that’s awful.“ „Oh yea, that’s nice. I really like it.“ „I would have used a slider.“ „Can you move the button to the right?“ Reactive Feedback
8. 6 Types of feedback „Good lord, that’s awful.“ „Oh yea, that’s nice. I really like it.“ „If this is our objective… then it makes sense to revisit…“ „I would have used a slider.“ „Can you move the button to the right?“ Reactive Feedback Directive Feedback
9. 6 Types of feedback „Good lord, that’s awful.“ „Oh yea, that’s nice. I really like it.“ „If this is our objective… then it makes sense to revisit…“ „I would have used a slider.“ „Can you move the button to the right?“ Reactive Feedback Critique Directive Feedback
10. 7 A decision making format Intention: approval to move on End of the design process A feedback format Intention: iterative design process Continuously done Design Review Design Critique
11. 8 ! Analyzing Problem solving " How do we think about design? Desktop 1 2 3 4
12. 9 What is the objective? What elements of the design are related to the objective? Are those elements effective in achieving the objective? Why? Why not?
13. 10 Why do we do critique? • Improve through Feedback – two brains are better than one. • Enable cooperation and collaboration. • Share knowledge and learning.
14. ? 11 How does it work
15. 12 Session setup • 30 min • one topic • facilitated discussion • weekly rotation Facilitator Presenter Critic Critic Critic
16. 16 Session agenda (30min) briefing (pre-shared) presentation critique discussion wrap-up ~ 2 min. ~ 5 min. ~ 20 min. ~ 3 min.
17. ! 17 Lessons Learned
18. 18 When to do Critique? Design Critique
19. 19 How to prepare a design critique? [title] Status: [early/mid/late] work
 Product objectives: [what do we want to achieve?] User needs/scenarios: [which user problem to be solved?] Feedback: [specific focus for feedback] 
 Attachment: Artwork to be discussed
20. 19 How to prepare a design critique? Checkout Page Status: early work
 Product objectives: improve conversion rate on checkout User needs: check basket, payment & shipping details before purchase Feedback: information architecture and wording 
 Attachment: Artwork to be discussed
21. 20 Tips running a good critique • Facilitation is key. • Share the preparation document one day in advance. • Try to arguing towards the objectives. • Take notes in an open & shared manner.
22. 21 Rules of critique • It’s not a „design by committee“ event. • Try to avoid making decisions in a critique. • The designer is responsible for decisions and follow up.
23. ! 22 Master Critique
24. 23 Improve as a designer • Be 100% aware of your design objectives. • Stop defending & start critiquing. • Focus on understanding feedback.
25. 24 Professional as a critic • Don’t assume – ask. • Argue your feedback towards objectives. • Talk about strength.
26. 25 Becoming a good facilitator • Look out for reactive or directive feedback. • Moderate from solution space to problem analysis. • Watch out for domination or falling behind.
27. ? 26 How to implement in your organisation
28. 27 The secret to getting ahead is getting started – Marc Twain
29. Introducing Design Critiques to large UX organizations Lessons learned via experimentation and a will to be excellent Published on Medium - In XING Design - https://link.medium.com/7zaPHNfgE0
30. JAN KIEKEBEN Senior Product Designer, XING CRITICS WANTED WE ARE HIRING @jjchieferson connect with me on XING