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CMS Myths in Higher Education

John Eckman
November 12, 2013

CMS Myths in Higher Education

The content management vendor landscape is like a subway on game day: crowded, noisy, and confusing. Lots of people seem to be getting to their destination, but it's also easy to get lost. Platform vendors and implementors promise ease of use, low cost of ownership, and the opportunity to provide ROI to stakeholders while engaging audiences from prospective students (and their parents) to alumni, from undergraduates to research lab directors and development offices.

The reality, of course, is far more complex. While technical platforms certainly form a key part of any content management strategy—and every organization will find some platforms a better fit than others—the real challenges are far more human. Choosing an adequate or suitable platform is necessary but by no means sufficient for long-term success. We'll explore some of the key myths of content management as they apply to higher education and uncover the realities those myths obscure.

John Eckman

November 12, 2013
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  1. #confabEDU @jeckman What is the myth? The concept behind The

    CMS Myth is simple, really. Many organizations are rushing to adopt web content management systems. These systems are often viewed as a silver bullet that will solve all kinds of problems. But . . . front-line web pros speak of a fundamental disconnect in the promise of CMS vs. reality. . . 50% or more CMS projects “fail” in some way . . . Therein lays the central tenet of The CMS Myth: When it comes to web content management success, it’s not just about the technology. In reality, CMS success hinges on your plan, your people, and your process behind your web content management initiative. h"p://www.cmsmyth.com/  
  2. #confabEDU @jeckman Eckman’s Law Over time, the number of web

    sites produced by any institution of higher learning will exceed the number of: current students, faculty, staff, departments, research labs, student groups, cross-discipline initiatives, schools, colleges, alumni organizations, campuses, buildings, libraries, institutes, publications, etc. . . .
  3. #confabEDU @jeckman “The stories we tell ourselves . . .

    define the potentialities of our existence. We are the stories we tell ourselves. ” - Shekhar Kapur
  4. #confabEDU @jeckman “I appreciate the input from my diverse and

    enthusiastic family” - Linn Ostberg (my mom)