Collaborative Overload - The limits of Empathy

We all know that empathy is essential to effective leadership, management, product development, marketing - pretty much any aspect of the business and the organisation that involves people and their collaboration.

Meanwhile, the amount of time managers and employees spend on collaborative workshop ballooned over the past two decades.

Empathy taxes us mentally and emotionally. It is not an infinite resource, and it can even impair our ethical judgement.

But it has its limits and failing to recognise it can drastically impact performance, motivation and innovation.

Let's take a snapshot of a near future to see how too much teamwork exhausts employees and saps moral to sense in context if the problem is not now already.

Then explore what we could already probe based on previous findings and help responding now in our busy environment.

Transcript

1. COLLABORATIVE OVERLOAD The Limits of Empathy
3. In a Galaxy far far away
4. From the Ability to Escape
5. To Noise Cancelling
6. Isolation included
7. Post-it Mania!
8. Agile best practice
9. How Technology helps…
10. Time Management is the new black!
12. Group development Theory
14. Co-elaboration vs Co-operation vs Co-ordination
16. The limits of Empathy
17. Problem #1: It’s exhausting
18. Problem #2: It’s zero-sum.
19. Problem #3: It can erode ethics.
20. Help!
21. Collaborative distribution
22. How much does this affect me?
23. Much overload is driven by your desire to maintain a reputation as helpful.
24. Precious Personal Resources Up to a third of value-added collaborations come from only 3% to 5% of employees. - Rob Cross
25. In Demand Yet disengaged The best sources of information and in highest demand as collaborators Have the lowest engagement and career satisfaction scores
26. Generosity Burnout
28. Where Are You On the Generosity Spectrum? And where are your colleagues?
30. Selfish TAKERS Selfless GIVERS Self- Interest Other Interest Otherish Self protective GIVERS
32. Safety instruction
33. 1- Protect and Connect
34. Protect the givers Encourage behavioral change - Review your reward system
35. Connect the givers and the receivers
36. 2 - Generously Self protect
37. Not Todo list
38. “If you can’t say no your yes doesn’t mean much!” Explaining a No….
39. 3 - Skillfully Flow
40. Split work - Why We Take on Too Much Batch size!!
41. YOUR Priority is key
42. Limit WIP!
43. 4 - Show the impact
45. Pronoia Brian Little "the delusional belief that other people are plotting your well-being." -@DrBrianRLittle