Managing client expectations. 9 thoughts to help get you and your client on the same page and keep it that way. Look for it on Wordpress.tv (one day) and hit me up on Twitter @jeremyescott.
Show Your Guns Explain your skills, best practices Establish yourself as an expert Use experience to explain how you can deliver, also what you’d do in addition to client’s wishes Use your expertise to sway a client’s expectations if they aren’t optimal
Things that delay a launch… 1,2,3,Go! You (Usually personal reasons). Your team/contractors. The client (Failure to Deliver). Technical issues (Usually at Launch)
A Better Timeline Project launches on x date. We will have a 80% design review t- minus 2-weeks I will have wireframes to client by Thursday, please return them signed by next Tuesday.
- Rebecca Rupp “Keep all your promises, don't take what doesn't belong to you, and always look after those less fortunate than yourself, and you'll do well in the world.”