BBB & AARP Nebraska Present: Internet Scams and Fraud

Learn how to recognize false customer service calls, scam/phishing emails and Internet pop-ups. You will also hear how you can confirm if an offer is valid and what to do if you're a victim.

Transcript

1. Safe Online Communications pt. 3
2. Internet Scams & Fraud
3. Cybersecurity Instructor Bellevue University Chief Security Evangelist Cyber-AAA, LLC Ron Woerner
4. Agenda • What’s happening? • Covid-19 Scams • BBB Scam Tracker • AARP Fraud Watch Network • Other Cyber Scams • Staying Cyber Safe 4 Protecting Yourself (and others) in a Crazy Online World
5. COVID-19 Scams https://www.usatoday.com/story/tech/columnist/202 0/04/30/10-online-covid-19-scams-consumers-falling- right-now/3052342001/ https://www.3newsnow.com/news/coronavirus/fbi-omaha-warns-of-covid-19-related-scams
6. COVID-19 Scams • Treatment Scams • Medical Supply Scams • Provider Scams • Charity Scams • Tracking App Scams • Investment Scams • Infection Threats https://www.justice.gov/usao- wdpa/covid-19-fraud-page#examples
7. COVID-19 Scams https://www.irs.gov/newsroom/irs-issues-warning-about-coronavirus-related- scams-watch-out-for-schemes-tied-to-economic-impact-payments
8. BBB.org/Coronavirus Jeff Niebaum
9. Scams Surrounding COVID-19 Phishing Scams Government Relief Scams Social Media Scams Quarantine Circle Game
10. Scams Surrounding COVID-19 IRS Scams Hijacking Scams Business Email Compromise (BEC) Scams
11. Scam Tracker BBB.org/ScamTracker
12. AARP.org/Coronavirus Devorah Lanner
13. AARP.org/FraudWatchNetwork
14. US Govt Resources https://www.ftc.gov/system/files/attachments/coronavirus-advice- consumers/keep_calm_infographic_en_letter_rev_508.pdf https://www.ftc.gov/coronavirus/scams-consumer-advice
15. Social Engineering - Scams •Send Money •Foreign Lottery •Surveys •Work from home Money Mules •Tech Support
16. Social Engineering – Money Mules https://www.fbi.gov/file-repository/money-mule-awareness-booklet.pdf/view
17. Social Engineering – Tech Support Scams •Phone •Pop-up •Email
18. Source: https://www.bleepingcomputer.com/virus-removal/remove-windows-defender-alert-popup
20. Trust, but Verify • Think before you click • Trust your gut – Be a little skeptical • Check your statements • When in doubt, ASK – #1 way to defeat social engineering • Verify files & websites using • BBB • Virus Total: virustotal.com 20
21. Going for help • BBB: https://www.bbb.org/ScamTracker • AARP, https://www.aarp.org/FraudWatchNetwork • NE Attorney General: https://protectthegoodlife.nebraska.gov/report-scam • FBI, Internet Crimes Complaint Center (IC3): https://www.ic3.gov/ • CyberCrime Support Network: http://cybercrimesupport.org/ • StaySafeOnline (NCSA): http://staysafeonline.org/
22. Safe Online Communications