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Tips & Tricks for Safe Online Communications

Tips & Tricks for Safe Online Communications

With COVID-19, online is the main way we talk to each other. Learn how to do it safely using Zoom, Facebook, Amazon, Google or Skype. You will also learn about social media best practices to protect your personal information and privacy.

Better Business Bureau

May 12, 2020
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  1. Agenda •Video Chatting – Past & Present •Why video chat

    •What you need •Overcoming fear 3 Protecting Yourself (and others) in a Crazy Online World
  2. Why Video Chat • Keep in touch with friends and

    family members • Talk to doctors, nurses and caregivers • Have important “face-to-face” conversations • Read bedtime stories to grandkids as if you are in the same room.
  3. What equipment do you need? Mobile devices and laptops have

    a camera, microphone and speaker built-in. Just plug into the Internet and choose a free service
  4. What equipment do you need? For desktop computers, you need

    a webcam with built-in microphone. External speakers are needed to hear other people & videos.
  5. Video Chat Services The service you are using must match

    the service the other person is using
  6. Video Chat Services – Skype Skype is a service that

    works across PCs, tablets, smartphones, and Apple Macs. Go to https://www.skype.com/, download the Skype application and establish a free Skype Account.
  7. Video Chat Services – Google Chat Google Chat doesn’t require

    that you download an application if you are on a PC. Use the free service from your Internet Web browser. Use a Gmail account as your User ID. Google Chat from a Mobile Device requires you download the app from your device's app store.
  8. Video Chat Services – Facetime Facetime is from Apple and

    connects iPhones, iPads, and Mac computers. Facetime works directly from your Contacts making it an easy option for two people who have Apple devices.
  9. Overcoming a Fear of Technology • Not knowing how it

    works “It’s so complicated” • Getting it to work - No tech support - Making mistakes • Privacy Is it listening to / watching me? • Hackers
  10. Safe Online Communications • Lock your doors • Know who’s

    invited • Share with care • Don’t accept candy from strangers • Trust your gut - Ask https://www.peerlyst.com/posts/bomb-proofing-your-online-meetings-ron-woerner
  11. Going for help • Tech support: • Try your local

    high school or community college • Local community • Frauds & Scams • BBB: https://www.bbb.org/nebraska/get-consumer-help/senior- source/ • AARP, https://www.aarp.org/FraudWatchNetwork • FBI, Internet Crimes Complaint Center (IC3): https://www.ic3.gov/
  12. Homework • AARP, Video Chatting Basics, https://videos.aarp.org/detail/video/3948774386001/video-chatting-basics • AARP, Strategies

    for Staying Safe and Secure Online, https://www.aarp.org/home-family/personal-technology/info-2019/privacy-for- seniors.html • CyberGenerations, The Senior Citizens’ Cyber Safety Initiative, https://www.uscyberpatriot.org/Documents/Self%20Paced%20Guide.pdf • ConnectSafely: https://www.connectsafely.org/seniors/ • StaySafeOnline (NCSA): http://staysafeonline.org/