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The 15 Minute Incident Workout (Devops Days Ber...

Avatar for Joerg Mueller Joerg Mueller
October 24, 2014
Programming
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The 15 Minute Incident Workout (Devops Days Berlin 2014)

Devops Days 2014
Avatar for Joerg Mueller

Joerg Mueller

October 24, 2014
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Transcript

  1. THE 15 MINUTE INCIDENT WORKOUT JOERG MUELLER (@JOERGM) HYPOPORT AG

  2. 2.5 YEARS AGO …started DevOps

  3. „OMG this also means 
 Incident Management!“

  4. IN THE MEANTIME AT NETFLIX

  5. DRILLS, MANEUVERS & …muscle memory

  6. Introducing … THE 15 MINUTE INCIDENT WORKOUT

  7. GETTING DEV AND OPS IN ONE PLACE

  8. FIRST SESSION … brainstorm failures

  9. POTENTIAL ISSUES … as specific as possible

  10. All other Sessions … FIXED QUESTION SCHEME

  11. How do we 
 recognize it?

  12. REVEALS MONITORING ISSUES … and trains the eyes

  13. What's the impact for the customer?

  14. REALIZE HOW CRITICAL IT IS … helps prioritizing

  15. What can we do 
 to fix it?

  16. THIS IS WHERE … the learning happens

  17. What else should we do?

  18. ALL THE TIME … capture tasks and learnings

  19. TRY FIXING FOUND ISSUES UNTIL NEXT MEETING

  20. Once a week 15 minutes - helps you become fit

    for incidents!