Managing InnerSource Ecosystems

Slides for an internal webinar about how organizations facing InnerSource could use the data and metrics related with software development to help management.

Transcript

1. Share this! @Bitergia
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   Managing
   remote and collaborative
   software development
   InnerSource
   ecosystems
   #innersource
   March, 2020
   

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   Complex Ecosystems
   

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   Bitergia
   

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   Diversity of Sources of Information
   

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   “Without data, you are
   just a person with an
   opinion”
   William Edwards Deming
   

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   Bitergia
   

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   Bitergia
   Chats
   Slack
   Mattermost
   Telegram
   Tickets/Issues
   GitHub
   GitLab
   Bugzilla
   Jira
   Mailing lists
   Mailman
   Groups.io
   G Groups
   Events
   Meetup
   Eventbrite
   Q&A Forums
   Askbot
   StackOverflow
   Discourse
   Documentation
   Read the docs
   Confluence
   MediaWiki
   Code Review
   Gerrit
   GitHub
   GitLab
   Coding
   Git
   Mercurial
   Bazaar
   SVNi
   

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   Bitergia
   

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   Bitergia
   

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    Bitergia
    “Collecting data is only the first
    step toward wisdom, but
    sharing data is the first step
    toward community”
    Henry Louis Gates, Jr.
    

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    Let’s try to do it right!
    Why ?
    What?
    How?
    When?
    

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    Why?
    Why do we measure?
    

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    Transparency
    Awareness
    Governance support
    Motivational
    

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    What?
    What do we measure?
    

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    For example...
    Data sources supported by GrimoireLab
    (100% free, libre, open source software)
    

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    What can be measured?
    Human resources
    

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    What can be measured?
    Human resources
    Community
    

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    What can be measured?
    Human resources
    Community
    Activity
    

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    What can be measured?
    Human resources
    Community
    Activity
    Performance
    

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    How?
    How to measure?
    

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    “Human beings adjust behavior based on the
    metrics they’re held against. Anything you
    measure will impel a person to optimize his
    score on that metric. What you measure is
    what you’ll get. Period”.
    You Are What You Measure by Dan Ariely
    

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    Goals
    Questions
    Metrics
    

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    When?
    When do we measure?
    

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    Mature organization/project
    Transparency
    Aligned interests
    

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    “Strategy without tactics is the
    slowest route to victory. Tactics
    without strategy is the noise before
    defeat”
    Sun Tzu
    

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    Strategy & Tactics
    PDCA, or Deming circle
    

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    Use Cases
    Tooling
    Examples
    

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    Tooling
    CHAOSS Community
    The Linux Foundation project focused on analytics tools and
    metrics to measure community health
    Bitergia Analytics based on GrimoireLab
    One of CHAOSS Software foundation projects focused on Software
    Development Analytics
    100% free, open source software
    

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    Examples
    

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    Increase the Adoption of Projects
    Question #1: How many people are contributing month by month?
    Question #2: Are our contributors base increasing?
    Question #3: What are the data sources with lower barriers to contribute?
    Question #4: How many months in a row have we had a growth in the number of
    contributors?
    

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    Increase Projects Engagement
    Question #1: Which projects contributors/BUs interacts most with?
    Question #2: What is the general trend my contributors follow across data sources?
    Question #3: What path are my contributors following when getting involved with
    InnerSource projects?
    

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    Bitergia
    

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    “If you can’t measure it,
    you cannot improve it”
    Lord Kelvin
    

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    About Bitergia
    We help companies and
    organizations to understand
    the software development
    projects that matter to them
    bitergia.com | info@bitergia.com
    

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    Let’s go for questions
    About me:
    J. Manrique López
    
    CEO @ Bitergia
    @jsmanrique
    

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