Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Web performance at the ONS
Search
Matt Jukes
May 11, 2016
Technology
0
34
Web performance at the ONS
Talk at CX for Bristol Web Performance group
Matt Jukes
May 11, 2016
Tweet
Share
More Decks by Matt Jukes
See All by Matt Jukes
Roadmaps and Missions for the Scottish Digital Academy
jukesie
0
1k
A ChatGTP Christmas Quiz
jukesie
0
280
Jukes - User Manual
jukesie
0
93
my adidas
jukesie
1
330
This is a team sport
jukesie
0
350
Working in the open works
jukesie
1
56
Digital is a team sport
jukesie
0
540
The importance of being open
jukesie
1
66
The Wrong Users?
jukesie
0
530
Other Decks in Technology
See All in Technology
DevOpsDays History and my DevOps story
kawaguti
PRO
8
1.4k
小さな開発会社がWebサービスを作る理由
polidog
PRO
0
130
"好き"との生活/Regularly update profile with GitHub Actions
judeeeee
0
150
**強い**エンジニアのなり方 - フィードバックサイクルを勝ち取る / grow one day each day
soudai
60
17k
0→1開発における技術選定において一番大切なこと
bicstone
1
320
「ふりかえりのふりかえり」をふりかえり、実のあるふりかえりにする
naitosatoshi
0
220
Postman v10リリース後を振り返る
nagix
0
120
スタートアップの技術顧問を3年間続けて発生した事と気付き
biwakonbu
0
150
AIQ株式会社 エンジニア向け会社紹介資料
aiqlab
0
360
Aurora MySQL v3(MySQL8.0互換)の オンラインDDLの罠挙動を全バージョンで検証した
yutakikai
0
150
【SORACOM UG】SIM Deep Dive セキュアエレメント編
soracom
PRO
0
250
TransitGatewayの基礎
toru_kubota
0
230
Featured
See All Featured
Optimizing for Happiness
mojombo
369
69k
The Cult of Friendly URLs
andyhume
73
5.7k
The Language of Interfaces
destraynor
151
23k
The Invisible Customer
myddelton
114
12k
Visualizing Your Data: Incorporating Mongo into Loggly Infrastructure
mongodb
34
8.8k
The Illustrated Children's Guide to Kubernetes
chrisshort
28
46k
Bootstrapping a Software Product
garrettdimon
PRO
301
110k
How to name files
jennybc
64
92k
Practical Orchestrator
shlominoach
181
9.7k
A Modern Web Designer's Workflow
chriscoyier
689
190k
Learning to Love Humans: Emotional Interface Design
aarron
266
39k
Happy Clients
brianwarren
91
6.4k
Transcript
ONS.GOV.UK WHY PERFORMANCE MATTERS AT MATT JUKES HEAD OF
PRODUCT @JUKESIE
@jukesie 1. BACKGROUND 2. WHY WE CARED 3. WHAT WE
DID 4. QUESTIONS
@jukesie 1. BACKGROUND 2. WHY WE CARED 3. WHAT WE
DID 4. QUESTIONS
@jukesie THE UK'S LARGEST INDEPENDENT PRODUCER OF OFFICIAL STATISTICS.
@jukesie APPROXIMATELY 500,000 VISITORS TO THE WEBSITE PER MONTH.
@jukesie 20% OF TRAFFIC COMES FROM MOBILE DEVICES.
@jukesie 65% OF TRAFFIC (AND RISING) COMES VIA GOOGLE.
@jukesie LIST OF MOST POPULAR BABY NAMES IS OUR MOST
VIEWED RELEASE.
@jukesie TERMS RELATED TO INFLATION MAKE UP EIGHT OF OUR
TOP TEN SEARCH TERMS.
@jukesie “..it [the ONS website] is a national embarrassment.” @timharford
None
@jukesie 1. BACKGROUND 2. WHY WE CARED 3. WHAT WE
DID 4. QUESTIONS
@jukesie TL;DL
@jukesie BECAUSE I SAID SO :)
@jukesie ALWAYS PUT OUR USERS FIRST We always start with
our users. We ask, observe, analyse and act based on their needs. We don’t make assumptions. We don’t listen to the loudest voices. We are not swayed by internal politics. We have empathy for our users. We are their voice internally.
@jukesie WE BELIEVED PERFORMANCE WOULD IMPROVE THE USER EXPERIENCE.
@jukesie AUTOMATED TOOLS DON’T TELL THE WHOLE STORY. WE NEEDED
TO SPEAK TO (AND OBSERVE) OUR USERS.
@jukesie BROWSERS WERE OFTEN ‘HARDENED’ OR IN ‘COMPATIBILITY’ MODE SO
DID NOT PERFORM AS EXPECTED.
@jukesie LOCAL NETWORKS WERE MUCH SLOWER THAN WE EXPECTED AT
MANY LOCATIONS.
@jukesie THE ONS WEBSITE WAS ONE STOP IN A LONGER
WORKFLOW FOR MANY USERS..
@jukesie ..IF IT WAS SLOW IT SLOWED DOWN THEIR ENTIRE
DAY.
@jukesie PERFORMANCE WAS NOT SOMETHING THEY COMPAINED ABOUT BUT IMPROVING
IT IMPROVED THEIR EXPERIENCE.
@jukesie 1. BACKGROUND 2. WHY WE CARED 3. WHAT WE
DID 4. QUESTIONS
@jukesie NO DECORATIONS.
@jukesie NO DECORATIONS. CHARTS, DATA VISUALISATIONS.
@jukesie NO DECORATIONS. CHARTS, TABLES, DATA VISUALISATIONS. STOCK PHOTOS.
@jukesie MINIMISED RELIANCE ON THIRD PARTY TOOLS (JUST GOOGLE ANALYTICS)
@jukesie FOCUSED ON THE ‘PERCEIVED PERFORMANCE’ AS WELL AS
REALITY.
@jukesie DESIGNERS/ TYPOGRAPHERS TURN AWAY NOW…
@jukesie THE SITE LOADS NO WEB FONTS - IT USES
THE BROWSERS DEFAULT SANS-SERIF
@jukesie THIS WAS A MISTAKE BUT THE PERFORMANCE IMPROVED AND
(WHISPER IT) NOBODY NOTICED*.
@jukesie TECHNICAL ‘STUFF’.
@jukesie 1. BACKGROUND 2. WHY WE CARED 3. WHAT WE
DID 4. QUESTIONS
@jukesie THANKS.