Upgrade to Pro — share decks privately, control downloads, hide ads and more …

コミュニティ運営から学んだプロセス改善とチームの成長

KazuhideInano
June 27, 2020
2k

 コミュニティ運営から学んだプロセス改善とチームの成長

KazuhideInano

June 27, 2020
Tweet

More Decks by KazuhideInano

Transcript

  1. ίϛϡχςΟӡӦ͔ΒֶΜͩ
    ϓϩηεվળͱνʔϜͷ੒௕
    ,B[VIJEF*OBOP
    4DSVN'FTU0TBLB!0OMJOF

    View full-size slide

  2. ࣗݾ঺հ
    Ҵ໺࿨ल ,B[VIJEF*OBOP

    +&*--$$&0"HJMF$PBDI
    - ΋ͷͮ͘Γ͢ΔΤϯδχΞָ͍͠ʂ
    - ͍ΖΜͳݱ৔Λ౉Γา͘ϑϦʔϥϯεָ͍͠ʂ
    - ʮՁ஋Λ࡞ΔʯΛ࣮ײͰ͖ΔΞδϟΠϧָ͍͠ʂ
    - ϓϩηεΛྑͨ͘͠ΓνʔϜΛڧ͘͢Δ׆ಈָ͍͠ʂ
    - ੒ՌΛग़͢ࢧԉΛ͢ΔΞδϟΠϧίʔνָ͍͠ʂΠϚίί

    View full-size slide

  3. ͓஌Βͤ
    4DSVN.BTUFSͷຊ
    ೔ຊޠ༁
    ͕ग़·͢ʂ
    5IF(SFBU4DSVN.BTUFS4DSVN.BTUFS8BZ

    View full-size slide

  4. ‣ ίϛϡχςΟӡӦ΍ͬͯΈΔͱ͍Ζ͍Ζ͋ͬͨΑ
    ‣ ͋Ε͜Ε޻෉͍ͯͬͨ͠Βϓϩηε΋ྑ͘ͳͬͨ͠ӡ
    ӦνʔϜͱͯ͠΋੒௕ͨ͠Α
    ‣ ͜ΕͬͯίϛϡχςΟӡӦҎ֎Ͱ΋໾ཱ͔ͭ΋Α
    0WFSWJFX

    View full-size slide

  5. ‣ ϓϩηεͷΧΠθϯ
    ҆ఆͨ͠ӡӦΛ࣮ݱ͢ΔͨΊͷώϯτ
    ΑΓޮ཰తɺޮՌతʹ͢Δ޻෉ͷྫ
    ඇӦར૊৫ɺӦར૊৫ͲͪΒʹ΋ڞ௨͢ΔΧΠθϯͷϙΠϯτ
    ‣ νʔϜͷ੒௕
    νʔϜʹਓΛר͖ࠐΉώϯτ
    νʔϜͷTUBCJMJUZΛอͭͨΊͷώϯτ
    ඇӦར૊৫ɺӦར૊৫ͲͪΒʹ΋ڞ௨͢Δ࣋ͭ΂͖ϚΠϯυ
    ηοτ
    -FBSOJOH0VUDPNF

    View full-size slide

  6. ‣ νʔϜɺ૊৫ɺࣾ಺֎ͷίϛϡχςΟͳͲɺਓ͕
    ू·Γ޿͕ͬͨΓ੒௕ͨ͠Γ͢Δ৔Λ࡞Γ͍ͨਓ
    ‣ ͦ͏͡Όͳͯ͘΋͜͏͍͏࿩ʹڵຯ͕͋Δਓ
    5BSHFU"VEJFODF

    View full-size slide

  7. ‣ ίϛϡχςΟͱͦͷӡӦ
    ‣ ͍ΖΜͳ࣮ݧͱͦͷ݁Ռ
    ‣ ͦΕΒ͔ΒֶΜͩେࣄͳ͜ͱ
    ‣ ඇӦར૊৫ʢίϛϡχςΟʣͰ͸ͳ͘Ӧར૊৫
    ʢձࣾʣͰ΋׆͔ͤͦ͏ͳ͜ͱ
    0VUMJOF

    View full-size slide

  8. 8')͋Δ͋Δ
    ηογϣϯதʹ൴ঁΒʹ
    ΑΔ༧ظ͠ͳ͍ΨϠ͕ൃ
    ੜ͢Δ͔΋͠Ε·ͤΜ͕
    ༧Ίྃ͝ঝ͍ͩ͘͞

    View full-size slide

  9. ίϛϡχςΟͱͦͷӡӦ
    ΞδϟΠϧͻΑ͜Ϋϥϒ
    IUUQTBHJMFIJZPLPDMVCDPOOQBTTDPN
    ೥ࠒ͔Β࢝·ͬͨॳ৺ऀ޲͚ί
    ϛϡχςΟ
    ౰࣌ͷNPGNPGJODͷΈͳ͞Μʢݪా͞
    ΜɺੴҪ͞Μୡʣ͕த৺ͱͳΓ૑ઃ
    ौ୩Λڌ఺ͱִ݄͠ͰΠϕϯτ։࠵
    ࣗ෼͸೥ͷ͍͔ͭΒ͔ӡӦʹࢀՃ

    View full-size slide

  10. ίϛϡχςΟͱͦͷӡӦ
    ΞδϟΠϧͻΑ͜Ϋϥϒ
    IUUQTBHJMFIJZPLPDMVCDPOOQBTTDPN
    ݱࡏɺΠϕϯτΛճ։࠵
    ໊ͷϝϯόʔ DPOOQBTTௐ΂

    Πϕϯτ͸֓Ͷʙ໊ن໛
    ӡӦ͸ೖΕସΘΓͳ͕Β΋ΞΫςΟϒϝ
    ϯόʔ໊͍͍ͩͨऑ͙Β͍
    ςʔϚʹԊͬͨϝΠϯεϐʔΧʔɺ-5ɺ
    ͓೰Έ૬ஊʢ045ʣ͕جຊߏ੒

    View full-size slide

  11. Ϗδϣϯ
    lͻΑ͜ ϏΪφʔ
    ͷ҆৺ɾ҆શͷ৔z
    Image by PIRO4D from Pixabay

    View full-size slide

  12. ίϛϡχςΟͱͦͷӡӦ

    View full-size slide

  13. ԿΛେ੾ʹ͢Δͷ͔ʁ

    View full-size slide

  14. اըΛؤுΔ͜ͱΑΓ΋ɺू
    ٬Λͨ͘͞Μ͢Δ͜ͱΑΓ΋
    ࢀՃऀͷָ͠͞ɺߋʹ͸ܧଓ
    ͯ͠৔Λఏڙ͢Δ͜ͱΛՁ஋
    ͱ͢Δ
    ίϛϡχςΟͱͦͷӡӦ

    View full-size slide

  15. ෆ҆͸ͳʹ͔ʁ
    Photo by Nathan Cowley from Pexels

    View full-size slide

  16. ‣ ࠷େͷఢ͸ӡӦ͕ർฐ͢Δ͜ͱ
    ͕࣌ؒͱΕͳͯ͘͠ΜͲ͍
    ମྗతʹ͠ΜͲ͍
    Ϟνϕʔγϣϯ্͕͕Βͳͯ͘͠ΜͲ͍
    ௚໘͢Δ՝୊

    View full-size slide

  17. ӡӦ΍Δ͜ͱϚοϐϯάʢCFGPSFʣ

    View full-size slide

  18. ӡӦ΍Δ͜ͱϚοϐϯάʢCFGPSFʣ
    ਖ਼௚
    ʮ͏ͬʯͳϓϩηε

    View full-size slide

  19. ੒௕ͷνϟϯεʂ
    ࣮ݧͩʂ

    View full-size slide

  20. Photo by Riccardo Bresciani from Pexels
    ՝୊ɿਓख͕଍Γͳͯ͘͠ΜͲ͍

    View full-size slide

  21. ࣮ݧ
    Πϕϯτ๯಄ͷίϛϡχςΟ঺հ࣌ʹϏδϣϯΛ఻
    ͑ΔͱڞʹӡӦืूΛݺͼ͔͚ΔͷΛଓ͚ͯΈΔ

    View full-size slide

  22. ࣮ݧ
    Πϕϯτ๯಄ͷίϛϡχςΟ঺հ࣌ʹϏδϣϯΛ఻
    ͑ΔͱڞʹӡӦืूΛݺͼ͔͚ΔͷΛଓ͚ͯΈΔ
    ʮڵຯ͋Γ·͢ʂʯͱདྷͯ͘ΕΔਓ͕ݱΕͨʂ

    View full-size slide

  23. ࣮ݧ
    Πϕϯτਃ͠ࠐΈϑΥʔϜʹʮӡӦʹͳΓ·ͤΜ͔ʁʯ
    ͱ͍͏࣭໰Λઃ͚ͯڵຯ͋ΔҎ্ͷճ౴Λͨ͠ਓΛק༠
    ͢Δ

    View full-size slide

  24. ࣮ݧ
    Πϕϯτਃ͠ࠐΈϑΥʔϜʹʮӡӦʹͳΓ·ͤΜ͔ʁʯ
    ͱ͍͏࣭໰Λઃ͚ͯڵຯ͋ΔҎ্ͷճ౴Λͨ͠ਓΛק༠
    ͢Δ
    ʮ΍Γ·͢Αʂʯͱݴͬͯ͘ΕΔ֬཰͕
    ্͕ͬͨʂ

    View full-size slide

  25. ੒Ռɾֶͼ
    ໊͙Β͍ˠ໊௒
    ΞΫςΟϒ͸൒෼͙Β͍ͳͷͰஸ౓Α͍αΠζʣ
    Ϗδϣϯʹڞײͯ͘͠Ε͍ͯΔͷ͸ॏཁ
    ΄ͲΑ͘৽௠ਓ୅ँ͕ਐΜͩ
    ஈʑͱਓ͕૿͑ɺ೥͙Β͍Ͱഒ૿

    View full-size slide

  26. ࣮ݧ
    ՝୊ɿυλΩϟϯଟͯ͘͠ΜͲ͍
    Image by Gabriele Lässer from Pixabay

    View full-size slide

  27. ࣮ݧ
    ׬શࣄલܾࡁʢ1BZ1BMʣ੍ʹͪ͠Ό͏ʂ

    View full-size slide

  28. ࣮ݧ
    ׬શࣄલܾࡁʢ1BZ1BMʣ੍ʹͪ͠Ό͏ʂ
    υλΩϟϯ͸ʙਓఔ౓·Ͱݮগ

    View full-size slide

  29. ੒Ռɾֶͼ
    ݟࠐΈཱ͕ͭ͠ɺϋϥϋϥ͠ͳ͘ͳͬͨ
    1BZ1BMʹ͸ίϛϡχςΟ໊ٛͷޱ࠲͕ඞཁͩͬͨ
    ৹ࠪམͪͨΓͯͪ͠ΐͬͱେมͩͬͨ
    ʢͰ΋ͦ͜͸ؤுͬͨʣ
    ຖճ΄΅υλΩϟϯແ͠ͱ͍͏҆ఆ

    View full-size slide

  30. ՝୊ɿࣄޙͷ࡞ۀʢ;Γ͔͑ΓɺΠϕϯτϨ
    ϙʔτʣ͕๨Ε͕ͪͩ͠͠ΜͲ͍
    Photo by Jessica Lewis on Unsplash

    View full-size slide

  31. ࣮ݧ
    ӡӦ;Γ͔͑Γ͸ࢀՃऀ;Γ͔͑Γͷ࣌ʹ
    ࿬Ͱ΍ͬͪΌ͏

    View full-size slide

  32. ࣮ݧ
    ӡӦ;Γ͔͑Γ͸ࢀՃऀ;Γ͔͑Γͷ࣌ʹ
    ࿬Ͱ΍ͬͪΌ͏
    αΫοͱࡁ·ͤΒΕͨ

    View full-size slide

  33. ࣮ݧ
    ΠϕϯτϨϙʔτ࿮Λઃ͚ͯࢀՃऀ͔Βืूͯ͠ΈΔ
    ʢ΍ͬͯ͘ΕΔํ͸ࢀՃඅແྉʣ

    View full-size slide

  34. ࣮ݧ
    ΠϕϯτϨϙʔτ࿮Λઃ͚ͯࢀՃऀ͔Βืूͯ͠ΈΔ
    ʢ΍ͬͯ͘ΕΔํ͸ࢀՃඅແྉʣ
    େ఍Ԡืͯ͘͠ΕΔΑ͏ʹͳͬͨ

    View full-size slide

  35. ੒Ռɾֶͼ
    ;Γ͔͑Γ͸ެ։ͳͷͰࢀՃऀ͔ΒϑΟʔυόοΫ
    Λ΋Β͑Δͷ΋͋Γ͕͍ͨ
    ୭΋Ԡื͕ແ͍৔߹͸ӡӦ͕݀ຒΊ͢Δ֮ޛ͸ඞཁ
    ࣄޙ࡞ۀ͕ෆཁʹͳͬͨ

    View full-size slide

  36. ՝୊ɿ࠙਌ձ͕͠ΜͲ͍
    Photo by Louis Hansel @shotsoflouis on Unsplash

    View full-size slide

  37. ࣮ݧ
    ձ৔͸ͦͷ··ɺྲྀΕͰ࠙਌ձʹಥೖ
    ҿΈ෺΍ͭ·Έ͸഑ୡ΍έʔλϦϯάΛར༻ͯ͠ௐୡ͢Δ

    View full-size slide

  38. ࣮ݧ
    ձ৔͸ͦͷ··ɺྲྀΕͰ࠙਌ձʹಥೖ
    ҿΈ෺΍ͭ·Έ͸഑ୡ΍έʔλϦϯάΛར༻ͯ͠ௐୡ͢Δ
    ࢀՃ཰ര্͛

    View full-size slide

  39. ੒Ռɾֶͼ
    ߋʹձ৔ͦͷ··ͳͷͰ໺ྑ-5΍σΟεΧογϣ
    ϯͳͲͳͲɺࣗ༝౓ͷߴ͍৔ʹͳͬͨ
    ΠγΠͷέʔλϦϯά͢͹Β͍͠
    ຖճ׆گͷ࠙਌ձ͕Ͱ͖ΔΑ͏ʹ

    View full-size slide

  40. ՝୊ɿاը͕͠ΜͲ͍

    View full-size slide

  41. ࣮ݧ
    ࣍ճςʔϚܾΊ͸ࢀՃऀʹܾΊͯ΋Β͏
    ߋʹϝΠϯεϐʔΧʔ΋ࢀՃऀͷཱީิ੍ʹ͢Δ

    View full-size slide

  42. ࣮ݧ
    ࣍ճςʔϚܾΊ͸ࢀՃऀʹܾΊͯ΋Β͏
    ߋʹϝΠϯεϐʔΧʔ΋ࢀՃऀͷཱީิ੍ʹ͢Δ
    ΑΓχʔζͷߴ͍ςʔϚʹͳͬͨʜ͔ͳʁ

    View full-size slide

  43. ੒Ռɾֶͼ
    ࢀՃऀ਺͕ఈ্͛͞Εͨʢ͔΋ʣ
    ܾΊΔࡍͷ߹ҙܗ੒͸ͪΐͬͱେม
    ӡӦతʹ͸͋͘͢͝Γ͕͍ͨ͜ͱ
    ࢀՃऀओಋͷձ΁

    View full-size slide

  44. ‣ ࣄલϛʔςΟϯάΦϯϥΠϯԽ
    ‣ ϖΞ୲౰
    ‣ ωʔϜϓϨʔτࣗݾ঺հνΣοΫΠϯ
    ‣ ࣍ճΠϕϯτΛͦͷ৔Ͱެ։
    ‣ ӡӦΦϑձ
    ͳͲͳͲʜ
    ͦͷଞ͍Ζ͍Ζ

    View full-size slide

  45. ӡӦ΍Δ͜ͱϚοϐϯάʢCFGPSFʣ

    View full-size slide

  46. ӡӦ΍Δ͜ͱϚοϐϯάʢBGUFSʣ

    View full-size slide

  47. Ϟνϕʔγϣϯ΁ͷޮՌ
    ਓखෆ଍͕ղফ͞Εɺϓϩηε΋͍ܰ
    ༨༟͕Ͱ͖ͨɺؾָ͕ɺ҆৺
    গਓ਺Ͱ΋҆ఆ
    ࣗ༝౓ͷߴ͍৔ʹͳָ͍ͬͯ͠
    ӡӦ΋ָ͠ΊΔΑ͏ʹͳͬͨ

    View full-size slide

  48. 㾎࣮ݧ
    㾎Ϗδϣϯ
    㾎Ϟνϕʔγϣϯ
    ֶΜͩ̏ͭͷେ੾ͳ͜ͱ
    Image by Valdas Miskinis from Pixabay

    View full-size slide

  49. Ӧར૊৫ͱඇӦར૊৫
    Photo by Alexander Mils on Unsplash
    ʮརӹͷ෼഑Λ͠ͳ͍ʯ

    View full-size slide

  50. Ӧར૊৫ͱඇӦར૊৫
    Photo by Alexander Mils on Unsplash
    ʮརӹͷ෼഑Λ͠ͳ͍ʯ
    ͡Ό͋ɺ͓ۚҎ֎ͷ͜ͱ͸Ұॹ͡ΌΜ

    View full-size slide

  51. 㾎࣮ݧ
    㾎Ϗδϣϯ
    㾎Ϟνϕʔγϣϯ
    ֶΜͩ̏ͭͷେ੾ͳ͜ͱʢ࠶ܝʣ
    Image by Valdas Miskinis from Pixabay

    View full-size slide

  52. ͦͯ͠ʜ
    ಥવͷ$PWJEऻདྷ

    View full-size slide

  53. ݄ͷձ͸ٸᬎதࢭʂ
    ʮΈΜͳͰू·ͬͯʯ͕Ͱ͖ͳ͍ʂ
    ίϩφՒ

    View full-size slide

  54. ݄ͷձ͸ٸᬎதࢭʂ
    ʮΈΜͳͰू·ͬͯʯ͕Ͱ͖ͳ͍ʂ
    ίϩφՒ
    ʮ͏͏ͬʯ
    ΋͏

    View full-size slide

  55. ίϩφՒ
    ੒௕ͷνϟϯεʂ
    ࣮ݧͩʂ

    View full-size slide

  56. ࣮ݧ
    ݄ʹΦϯϥΠϯ։࠵ͯ͠Ϧϕϯδͯ͠Έͨ

    View full-size slide

  57. 㾎࣮ݧ
    㾎Ϗδϣϯ
    㾎Ϟνϕʔγϣϯ
    ֶΜͩ̏ͭͷେ੾ͳ͜ͱʢ࠶ʑܝʣ
    Image by Valdas Miskinis from Pixabay

    View full-size slide

  58. ͓ΘΓ
    ͝ਗ਼ௌ͋Γ͕ͱ͏͍͟͝·ͨ͠ʂ
    Photo by Dino Reichmuth on Unsplash

    View full-size slide